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Planet Lodge

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#3 of 43 Hotels in Arusha
Certificate of Excellence
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1 room 2 adults 0 children
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Planet Lodge
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396 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Edinburgh, United Kingdom
Reviewed 2 September 2016

The hotel is great. The grounds are beautiful and very well kept. The staff was very welcoming and helpful. Everything was impeccable. It is great value for money. One point I want to make is that there are too many staff around and at times it was annoying to have so often someone stare at me or ask so many...

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Helpful?
Thank beanss
PlanetLodges, Director of Sales at Planet Lodge, responded to this review

Dear beanss, Asante for choosing us and sharing your experience here. I am elated to know you thought "Everything was impeccable. It is great value for money." as this is what we thrive for. With regards to stares and questions from staff, our Restaurant Supervisor observed your annoyance and promtly addressed it with that member of staff and her team....

Reviewed 29 August 2016

Stayed here as a group of 4 before and after our climb of Kili in August. The staff were really helpful and friendly, the restaurant had a good selection and a nice buffet breakfast. I was sharing a room with two other blokes and despite that we had plenty of room for our gear. Although my ear plugs came in...

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Helpful?
1Thank James L
PlanetLodges, Director of Sales at Planet Lodge, responded to this review

Dear James L, Thank you very much for your kind words. We are encouraged to know you had ample space and enjoyed your triple room. Yes, the pool gets cold in the winter but a few hours of the African sun warms it right up. We appreciate your choosing us and hope to see you soon... Karibu tena rafiki! Best...

Richmond Hill, Canada
Reviewed 23 August 2016

Arrived in the wee hours of the morning and we were still met with a kind welcome. The rooms were perfect with air conditioning to cut the humidity. Beds were very comfortable and bathrooms clean. We had asked for adjoining rooms and they gave us a perfect "hut" with two rooms attached. While you had to go out your own...

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1Thank KWCanada1234
PlanetLodges, Owner at Planet Lodge, responded to this review

Thank you for your kind words KWCanada1234! We enjoyed having your family stay with us. We hope to see you again when traveling our way. Kind regards, PL Team & Management

Reviewed 21 August 2016 via mobile

Liked most of the things about the hotel but not the room. Room was OK, but expected better than that. Staff was really nice, every place we went to had very good staff. Food was good and big in portions.

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Helpful?
Thank charith902
PlanetLodges, Director of Sales at Planet Lodge, responded to this review

Hello charith902, Thank you for choosing us and sharing your feedback here! I am glad you enjoyed the food and interacting with us. Likewise, your feedback on the room is noted and we'll take it into account when planning our continuous improvement goals. We hope to see you here when life brings you to Arusha. Best regards, Eva for Planet...

Atchison
Reviewed 20 August 2016 via mobile

We stayed one night before leaving on safari and returned for another night before leaving for Zanzibar. Staff was very pleasant and helpful. Arranged a car so we could try Kahn's BBQ. The rooms are lovely as are the grounds. A nice pool for some cooling relaxation. We'll definitely stay again next visit to Arusha!

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Helpful?
Thank Jacque P
PlanetLodges, Director of Sales at Planet Lodge, responded to this review

Dear Jacque P, Thank you for choosing us. It was our pleasure to get you into town per your wishes. We'll definitely look forward to seeing you here again! Asante, Eva for Planet Lodge Team

Dublin, Ireland
Reviewed 13 August 2016

We spent a night at this hotel prior to our safari departure. Nothing great to say. Food was soso, service was lukewarm at best and rooms were just average. In addition, the lodge/hotel is kind of outside Arusha which is a hassle if you need to go into town for last minute purchases etc..

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Helpful?
Thank Irenvans
PlanetLodges, Owner at Planet Lodge, responded to this review

Dear Irenvans, Thank you for sharing your recent Planet Lodge experience. Clearly we did not meet your expectations and I am interested to understand where/how the team missed the mark. I hope you took time to share specifics on rooms, food and service through the feedback form; if so we've likely worked on your feedback. You are right in that...

Uppsala, Sweden
Reviewed 3 August 2016 via mobile

This luxury hotel is located a small distance from central Arusha, and the asphalt ceases ca 1 km from the hotel. Inside the walls you find that everything is high standard, and the staff overwhelmingly friendly. Prepare for short (5-15 minutes) power outages in the mornings when many electrical utilities are used in the hotel. Restaurant, rooms, pool, wifi, everything...

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Helpful?
Thank Fredrik L
PlanetLodges, Owner at Planet Lodge, responded to this review

Hello Fredrik L, Thank you for the awesome review! You might be glad to know that extension of the asphalt (tarmac) is ongoing with plans to go several kilometres beyond our lodge. Yes, power outages are beyond our control but when the main grid goes off we quickly switch the generator on during peak hours to ensure clients get power...

Pune, India
Reviewed 30 July 2016

Good rooms with all basic amenities in place. Nice layout with independent cottages. Food quality is good. All the staff members are well trained and helpful. Nice garden maintained very well. Entire property is very clean and maintained very well.

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Helpful?
Thank rrdamle
PlanetLodges, Owner at Planet Lodge, responded to this review

Hello rrdamle, Thank you for sharing this review. It is encouraging to know that you noticed all the hard work going into maintenance here. Yes, we try to make sure staff are continuously trained to anticipate customer needs. Again, asante sana you for the kind words and we hope to see you again soon. Kind regards, PL Team & Management

Oslo, Norway
Reviewed 29 July 2016 via mobile

We had a nice welcome. The rooms was okay (you Get your own little cabin). Beds was hard, but OK. And everything was clean. The food was really good and also the service. They had also a good room-service.. Nice garden and nice pool area. Really good massage. Thea had wifi in the rooms but It could have been better.

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Thank livet25
PlanetLodges, Owner at Planet Lodge, responded to this review

Dear livet25, Asante sana for sharing your feedback here. I am glad you enjoyed the food and massages. Your thoughts on our WiFi and bed are also noted. rest assured we will be taking yours as well as other customer's feedback as we prioritize opportunities for improvement within our properties. I certainly hope to see you here again when life...

Rio de Janeiro, RJ
Reviewed 28 July 2016

Good hotel, basic but nice rooms with all the facilites such as hot showers and wifi in the rooms. The staff is friendly and the place is quiet, which makes a good place for a nice sleep after a long flight or after the Kilimanjaro climbing which was our case. The breakfast had a lot of options, suiting all needs....

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Thank Alfredo C
PlanetLodges, Owner at Planet Lodge, responded to this review

Hi Alfredo C, Asante for taking time to share your experience at Planet Lodge. Yes, I like to think we offer a great environment "for a nice sleep after a long flight or after the Kilimanjaro climbing" or Safari. Yes, we work hard to make sure we have enough options to suit different dietary requirements. We certainly hope you will...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Arusha, Planet Lodge will captivate you with the natural beauty of the Tanzanian landscape. Our unique African village styled accommodations offers you a peaceful sanctuary where you can unwind and connect with nature. Situated on 4.5 acres of lush gardens with views of Mount Meru, this African retreat places you in the center of that delicate balance where nature and casual living intersect. ... more   less 

Additional Information about Planet Lodge

Address: Plot 2271, Moshono Village, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: ₹ 5,628 - ₹ 10,995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planet Lodge 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Arusha
#5 Business Hotel in Arusha
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Questions & Answers

Here's what travellers have asked, with answers from Planet Lodge staff and other travellers.
7 questions
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Eden Prairie, United States
Eden Prairie, United States

See all questions (7)

Questions? Get answers from Planet Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One that has hot water”
 of 5 bubbles AnnW358, 28 Feb 2017 | Read review
“ask for a room away from the road (dust and noise)”
 of 5 bubbles Alexsas777, 7 Jan 2017 | Read review
“All rooms are good. The pool is inviting if you have time.”
 of 5 bubbles benicha56, 11 Dec 2016 | Read review
“No idea on pricing since this was a package put together by our travel agent.”
 of 5 bubbles hkillary, 17 Oct 2016 | Read review
“we were in an outside bungalow and certainly never heard any noise.”
  • We stayed in Unit 28 which was clean, comfortable and close to the pool.
 of 5 bubbles LornePark, 9 Sep 2016 | Read review
5 of 5