Our boutique accommodation in Arusha has 3 types of guestrooms. We have the Single Executive, Double Executive, Family Executive and the Presidential Suite that has more than enough room for 4 adults.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Location
Old Moshi Rd Nyerere Road, Arusha 255 Tanzania
Gold Crest Hotel
61 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Very comfortable hotel with large rooms, very friendly staff and incredibly helpful chef who asked to see me to discuss my special dietary requirements. Food and wine were very good with extensive breakfast. The best wine we drank whilst in Tanzania!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welcoming staff. We received a welcome drink and the next morning enjoyed a wide array of fresh and delicious food at the breakfast. The staff were very hospitable and the hotel is positioned well for those wishing to travel between Kilimanjaro and the Serengeti or Ngorogoro. 1 comment to improve would be hot water (there was none) though that might not be in the hotel's control.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Â Safe and well lit so can check in at any time
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here the night before our flight from the Kilimanjaro Airport which was only an hour away. The hotel is stunningly beautiful with rooms that are very large with all of the amenities that one would need. The rooms were very quite and comfortable which was a nice way to start off a day of international airplane travel. Dinner was very good as was the price; breakfast came with the room. The lobby is spacious.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very old hotel that definitely needs renovations. Good base for a one night stopover if you’re going on a safari, but if you need something longer, look somewhere else.
Not a four star hotel, more of a low 3 stars. Everything was very outdated and the WiFi wasn’t working in our room, we were on the ground floor and we needed to step closer to the window overlooking the pool in order to get a bit of signal.
There’s an alley next to it with a nightclub that doesn’t help it you’re looking to catch sleep.
The bathrooms were small, not that clean and extremely old. Curtains had probably been washed last ten years ago.
We got charged for a cappuccino at breakfast even if breakfast (very limited choice) was included.
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Date of stay: July 2024
Value
Rooms
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arrived at hotel and checked in around lunchtime, spent rest of day relaxing by pool as we were meeting our daughter and partner before going on safari the following day. We have no complaints about the room only the very poor TV reception. We had an evening meal which was good and a couple of drinks before going to bed. The following morning we arose early, sorted all our belongings out and put our passports documents and money into our hand luggage. We left the luggage in our locked room and went down for breakfast. After breakfast we went back to our room just to pick up our belonging and went to reception, paid our bill and waited for our daughter and safari guide to arrive. After they arrived our safari guide loaded our luggage into the vehicle and we set off on our adventures. Upon arrival at our safari lodge, at check in, we found out that our passports, documents and money were missing from our hand luggage. The bag had not been out of our sight for the duration of our trip from the Gold Crest. We contacted the hotel and they provided us with CCTV of the time the bags were in reception, nobody went near them. We aasked if there was CCTV covering the room area (203) and they told us no. We asked if anyone had handed anything in again they replied no. We can only assume that the documents etc, were taken whist we were at breakfast. We have emailed them more than once since arriving home but have not had a reply.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Based on our experience keep your documents etc with you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from samwel zephania, Owner at Gold Crest Hotel
Responded 17 Jan 2024
Dear Sir/Madam Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointing turn of events during your stay at Gold Crest Hotel. It is disheartening to hear about the loss of your passports, documents, and money. We appreciate your detailed account of the events leading up to the incident. Our team takes the security and well-being of our guests very seriously, and we are truly sorry that this unfortunate incident occurred. We have thoroughly investigated the matter, reviewing the CCTV footage provided, and it is indeed perplexing that there is no evidence of anyone approaching your luggage during the time it was at the reception. We understand how distressing the loss of such important items can be, and we empathize with your frustration. As for your unanswered emails, we sincerely apologize for any communication lapse. This is not reflective of our standard operating procedures, and we will investigate why your emails were not responded to promptly. Rest assured, we take guest feedback seriously and are committed to improving our services. Please know that your feedback is invaluable to us, and we will use it to enhance our security measures and overall guest experience. We regret any inconvenience this incident may have caused and hope it does not overshadow the positive aspects of your stay. If there's anything more we can do to assist you, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Samwel Zephania Email:sales1.arusha@goldcresthotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The structure is very old, with antique furnishings. The rooms are very spacious with living room, kitchen and bedroom with 2 beds from a square and a half. The bathroom with bathtub is terrible: leaky shower, impossible to adjust, shower mat with mold. Empty fridge bar and not working. Bedside light not working. Dirty pool, washed at 5pm when we wanted to swim. Very poor breakfast, French toast only spread with egg and then fried. TO AVOID.
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Automatically translated
Date of stay: December 2024Trip type: Travelled with family
Room Tip:Â Evitare il soggiorno
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night at this excellent hotel. We had presidential suite, which like apartment: a roomy living area, big kitchen and two large master bedrooms. Some areas in the room showed tired looking and rusty, but in general, rooms were clean and bedding were comfortable. Continental breakfast was sufficient and good.
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Date of stay: July 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is wow - I got the big one - a bed room with attached room, one children room with attached bath, one big kitchen and a big hall. Wow such a luxury and big space for a single business traveller. Food is more great for non vegetarians. Clean room with Very great support. My special thanks to Mr Samuel who helped me to book this hotel.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good hotel in Arusha. Good food (alcohol beverages not included), nice room. Few bad points from our side: • The swimming pool is cold. That’s difficult to go in (we are in altitude at Arusha) • there was a mistake on the booking (don’t know if it was a mistake from our tour operator or from them?) and our triple room became a double. Fortunately the room and beds are large so we can be 3 with marginal inconvenience. Apart of that, we enjoyed this short stay.
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Date of stay: July 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really good ! Rooms are awesome with kitchen, huge bathroom and large size bed. The buffet is also nice and the staff really kind. You'll have all you need and reactivity in cas of issue.
Nice to know you
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Arusha area.
PRICE RANGE
₹11,674 - ₹15,479 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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