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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,645 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,158: English reviews
Cincinnati, Ohio
Reviewed 23 February 2015

I have been from the Midwest to Asia almost a hundred times, and my go-to place in Taoyuan on my way out of the country is the Novotel. It is not near anything else, but as long as you can make sure you have everything and want a night to relax and answer emails before a flight, this is perfect....

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Helpful?
1Thank Andrew M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Elgin, Illinois
Reviewed 22 February 2015

Review collected in partnership with Accorhotels.com
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Thank L B
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Kansas City, Missouri
Reviewed 20 February 2015

We stayed at the Novotel on the way out of Taipei for just one night. It's an aging hotel that hasn't seen a decorator for twenty years or so (at the earliest). It was functional, just aging and in need of attention. The buffet at the hotel was mediocre. It had a variety of food, most of which were pretty...

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Helpful?
1Thank TravlinDude
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 13 February 2015 via mobile

I booked it via booking.com. We stayed there before our early flight and the night when we came back from the trip. The room is beautiful and clean , the staffs were friendly, the breakfast buffet was ok,comparing with the novotel in Singapore which offered really nice breakfast, but the rooms in novotel Taipei are way better than Singapore. It...

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Helpful?
Thank Annie P
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Perth, Australia
Reviewed 11 February 2015 via mobile

Room was big considering standard room. The staff whom I requested an extra bed for my child actually got it all set up when we arrived. We only had a short stay, from 1.40am to 1pm. Hotel was fine with our late check out request at 1pm. Buffet breakfast was ok as I had better ones elsewhere with more varieties....

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Helpful?
Thank Sally_Ng
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 9 February 2015 via mobile

I recently stayed in this hotel twice in the one week; on arriving and on departing Taipei. The rooms were modern, clean and very comfortable. Staff were friendly and spoke suitable English however trying to get a decent latte was an impossible task! Concierge was great at arranging transfers to the High Speed Rail and airport. Bar area was a...

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Helpful?
Thank TimMiggins
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

tokyohu
Reviewed 9 February 2015

This hotel has always been very good. But unfortunately recently the hotel has not turned on the heating to the rooms air conditioning system (staff inform me), so I was very cold with the room at 14deg C. I asked and had delivered a heater, but it did not work. Most of the hotel I like , but this is...

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Helpful?
1Thank tokyohu
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Taipei, Taiwan
Reviewed 8 February 2015

Stayed here for one night due to an early flight the next day. Friendly, helpful staff and very convenient shuttle bus services (every 30 minutes to the airport). Free in-room WiFi. The room is clean and comfortable. I like the beautiful, simple style interior design. However, compared to other 5 tar hotels, the room is relatively small and the facilities...

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Helpful?
1Thank liucy752
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one....

Pittsburgh, Pennsylvania
Reviewed 7 February 2015

Stayed overnight in transit between two flights and was pleased with everything at Novotel. Comfortable beds, a shuttle to and from the airport that was timely and friendly staff. The morning I left I was surprised with the wonderful breakfast buffet, full of choices with Asian, European and American breakfast options. A little pricier than I would pay normally for...

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Helpful?
1Thank speckontheglobe
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Koprivnice, Czech Republic
Reviewed 7 February 2015

we stayed in this hotel for the day stay both on the way there and return from New Zealand and we just loved it, started with fantastic breakfast, and followed by very nice, large and comfortable rooms. The staff was really friendly and helpfull. the hotel is equiped with nice gym as well as the swimming pool. One thing I...

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Helpful?
1Thank Zuzana_121
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Region: Taiwan > Taoyuan
Price Range: ₹ 9,198 - ₹ 12,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Business Hotel in Taoyuan
#2 Luxury Hotel in Taoyuan
#2 Spa Hotel in Taoyuan
#12 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
42 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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