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Lugogo Sun

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Lugogo Sun
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236 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Doha, Qatar
Reviewed 2 September 2015

The place is well organised from reception, porters, house keeping and restaurants. There is a modest pool which is maintained daily, golf course,choral groups for evenings, casino and a vibrant tourism culture around Ezulwini Valley. During the day one can visit many tourist attractions including cultural villages with organised shows, trails, wild animal views and come to rest in the...

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Helpful?
Thank Moyo2015
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Moyo2015, Thank you for your review of the Lugogo Sun following your recent stay with us. We appreciate you complimentary comments on the hotel facilities and we are pleased that everything was to your satisfaction. We look forward to welcoming you back to the Lugogo Sun in the not too distant future. Yours sincerely, Lance Rossouw Area General Manager

Athens, Attiki, Greece
Reviewed 18 August 2015 via mobile

The hotel is pretty old, they gave me a smoking room without asking me if I smoke or not. I entered the room and the smell was awful. I had to change it immediately. The food was good both at dinner and breakfast. It was very crowded with families mostly and very noisy.

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Helpful?
Thank Riana M
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Riana M, Thank you for your feedback on your recent stay at the Lugogo Sun. I regret that the hotel did not meet your expectations. Please accept my apologies for the shortfalls. Your positive comment about the food is appreciated. Yours sincerely Lance Rossouw Area General Manager

Newmarket, Canada
Reviewed 17 August 2015

From the inside of this hotel one has no idea in what country you are in. This was just a place to rest our head and wait to move on the next day. Albeit power interruptions (not the fault of the hotel) the restaurant was great.

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Helpful?
1Thank DavidENewmarket
Lance R, General Manager at Lugogo Sun, responded to this review

Dear DavidENewmarket, Thank you for your review of the Lugogo Sun. We appreciate your feedack and we hope your next visit to Lugogo Sun will be for a longer period in order that we may make your stay more pleasant. Yours sincerely Lance Rossouw Area General Manager

South Africa
Reviewed 17 August 2015

It was OK very old hotel. Rooms was old and out dated when we visited the property. No allot to do as to drive around and see local sites. Will not easy go back to Swaziland in the future. Reception was good and staff very helpful.

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Helpful?
Thank jndj12
Lance R, General Manager at Lugogo Sun, responded to this review

Dear jndj12, Thank you for your review of the Lugogo Sun. We appreciate the motivating feedback on our staff. The hotel facilities will be upgraded in the near future which will address the issues you mentioned. Thank you once again for your feedback and we look forward to welcoming you back in the not too distant future. Yours sincerely Lance...

Cape Town, South Africa
Reviewed 17 August 2015

People and service is great, but they need to give it a new look, change the furniture please, especially the bathrooms... Otherwise i enjoyed the hotel food, the rooms are big but the elevator is not modern please get a second elevator

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Helpful?
1Thank AKANtsebsy
Lance R, General Manager at Lugogo Sun, responded to this review

Dear AKANtsebsy, Thank you for your review of the Lugogo Sun. We appreciate your positive comments about the staff and service provided during your stay. The hotel will undergo a refurbishment in the near future which will address the issues you mentioned. We hope to see you at Lugogo again soon. Yours sincerely Lance Rossouw Area General Manager

Stouffville, Ontario, Canada
Reviewed 21 July 2015 via mobile

Spent one week at the Lugogo Sun in July. The hotel is well maintained and the staff are very friendly. The food in the restaurant was very good. Along with the Royal Swazi Hotel, these are the top 2 hotels in the country. You will be safe and will sleep soundly knowing that you are in good hands at the...

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Helpful?
Thank LoveToTravel1995
Lance R, General Manager at Lugogo Sun, responded to this review

Dear LoveToTravel1995, Thank you for reviewing the Lugogo Sun following your one week stay at the hotel. We appreciate your positive comments about the facilities and the friendliness of our staff. I am pleased that you enjoyed the food in the restaurant and that you found the hotel safe and a good place to stay. We look forward to welcoming...

Harare, Zimbabwe
Reviewed 13 July 2015

most of the rooms have two double beds and are kept clean and serviced regularly.....some of the furniture like the tv should be upgraded but overally the price and service is quite good...of course there is the shuttle to the nearby Royal Swazi that runs every 5 minutes ...i found the management especially the front office manager to be very...

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Helpful?
1Thank RamsaySh
Lance R, General Manager at Lugogo Sun, responded to this review

Dear RamsaySh, Thank you for your review of the Lugogo Sun following your recent stay there. Your kind comments about the hotel facilities and the good staff attitude is appreciated. Thank you for taking the time to appreciate the service provided. The team at Lugogo are delighted to have received such positive comments. The issues pertaining to the guest rooms...

Durban, South Africa
Reviewed 13 July 2015 via mobile

Apart from needing a major revamp , this previously better than average establishment has lost the plot .... they are allowing unaccompanied teenagers to stay over AND access the bar . The corridors were full of cigarette smoke and buzzing with drunk teens , some displaying their affection towards one another in public. It was generally unpleasant for me and...

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Helpful?
1Thank Cocococi
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Cocococi, Thank you for sharing your experience of your stay at the Lugogo Sun. Your concerns are noted and as a matter of fact, our management team is addressing the very issue you mentioned about unaccompanied teenagers in the hotel and controls at the bar. We run a loyalty programme for families and we now realise that this was...

Johannesburg, South Africa
Reviewed 12 July 2015

Lugogo Sun provides comfortable and clean accommodation. Staff service is EXCELLENT. Meals not to bad. For what we pay for at the hotel, we also get much much more. Thanks to great management and very attentive staff

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Helpful?
Thank Msebenzi1957
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Msebenzi1957, We were very pleased to read your review on the Lugogo Sun, and we are glad that you enjoyed your stay and that you were well looked after by the staff and found the overall offering at the hotel to be of good value. Thank you for taking the time to appreciate the service provided. The team at...

pretoria
Reviewed 3 July 2015

I was in Swaziland a little Eden of note, stayed at the Lugogo Sun beautiful hotel massive rooms with two double beds, overlooking the valleys and just under the spectacular Swaziland Royal golf course. Food was magnificent and staff service excellent, of worth mentioning is the manager Bongani Dlamini very helpful. The rest of staff very friendly and helpful. The...

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Helpful?
Thank bonganid640
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Bonganid640, Thank you for your review of the Lugogo Sun. Your complimentary comments about the hotel facilities and the service provided by our friendly staff are appreciated. Your concerns about the state of some of the items in your room is noted and will be addressed when we refurbish the hotel in the future. We look forward to weloming...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A warm welcome awaits visitors to the Lugogo Sun Hotel in Swaziland. Breakfast and dinner is served daily with a buffet lunch every Sunday, complete with live entertainment. For the kids, there’s Kamp Kwena - an adventure of excitement and entertainment. There’s a TV room, jungle gym, sandpit, putt-putt course, tree house and our specially trained staff will take care of the kids while mom and dad embark on their own voyage of Lugogo Sun. ... more   less 

Additional Information about Lugogo Sun

Address: Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Region: Swaziland > Hhohho District > Ezulwini
Price Range: ₹ 5,388 - ₹ 10,777 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugogo Sun 3*
Number of rooms: 202
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Also Known As:
Lugogo Sun Hotel Ezulwini
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Questions & Answers

Here's what travellers have asked, with answers from Lugogo Sun staff and other travellers.
1 question
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birmingham england
5 months ago

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Questions? Get answers from Lugogo Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor is a bit noisy”
 of 5 bubbles kingsrest, 2 Jan 2017 | Read review
“Rooms away from parking lot are quieter if you expect absolute quietness.”
 of 5 bubbles stvwang, 27 Aug 2016 | Read review
“Chose pool side for good views - but check for ants!”
  • Ants in bathroom!!
 of 5 bubbles Halibut51, 7 Aug 2016 | Read review
“Don't stay there, rather book at the Swazi Spa.”
 of 5 bubbles tinusroux1, 15 Jun 2016 | Read review
“Ask for a pool-facing room as some rooms face the car-park.”
 of 5 bubbles MeerkatV, 22 Apr 2016 | Read review
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