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Traveller (161)
Room & Suite (30)
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Overview
  • Excellent5%
  • Very good36%
  • Average45%
  • Poor11%
  • Terrible3%
Travellers talk about
“two double beds”(10 reviews)
“royal swazi”(25 reviews)
“poor country”(4 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (316)
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13
75
103
26
7
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13
75
103
26
7
Show reviews that mention
All reviewstwo double bedsroyal swazipoor countrybuffet stylebit datedtourist hotelolder hotelgolf courseroom was spaciouspoolside bargreat buffeta la cartebreakfast and dinnernice poolezulwini valleyvery pleasant staysauce
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11 - 15 of 224 reviews
Reviewed 9 November 2017

The hotel represent the worst treatment and policies I am yet to experience in the entire continent. I am of the view that it cannot get worse than the experience I have received from the staff in the name of 'policy' when I tried to...More

Thank Kgati M
Response from Lance R, Area General Manager at Lugogo SunResponded 13 November 2017

Dear Kgati M Thank you for your review and feedback. Please take note for future reference that the Lugogo Sun hotel policy states that no food is allowed to be brought into the hotel from outside facilities, the hotel has two restaurants and another two...More

Reviewed 27 October 2017 via mobile

The staff is simply the best. From the minute you step in the hotel... they are so helpful. The wifi is tricky, once sorted less of a headache. Bongani... you are such a great person and a five star asset to the tourism industry.

Thank TravellerCharlene
Response from Lance R, Area General Manager at Lugogo SunResponded 30 October 2017

Dear Charlene Thank you for your review of the hotel and staff. We will pass on the accolades to Bongani, and look forward to welcoming you back again. Sincerely Lance Rossouw Area General Manager

Reviewed 27 October 2017

The hotel looks like a bad 70s apartment block, but once inside the rooms were large and very practical. We had a room facing the pool. The pool is a good size for swimming. There are not many places to take a stroll as the...More

Thank Love_Life_Sydney
Response from Lance R, Area General Manager at Lugogo SunResponded 30 October 2017

Dear Love_Life_Sydney Thank you for the feedback of your stay at lugogo. We are glad that you enjoyed your room facing the pool, and have noted all your comments, regarding the rooms, bathrooms and meals. We look forward to welcoming you back again. Sincerely Lance...More

Reviewed 26 October 2017 via mobile

The place is in a good spot and although it could do with some updating it was fine. The staff are extremely friendly and helpful and the breakfast has a good selection. The big downside is the WiFi. It’s not very fast - which is...More

Thank Alan C
Response from Lance R, Area General Manager at Lugogo SunResponded 30 October 2017

Dear Alan C Thank you for your feedback on your visit to lugogo. We are glad that our staff were able to assist and you enjoyed your breakfast. We have noted the comments regarding the Wifi, and are presently looking at doing an upgrade for...More

A TripAdvisor Member
113
Reviewed 23 October 2017 via mobile

Nice, relaxed hotel with a lovely pool area and friendly staff. Rooms are a bit dated but comfortable. We loved being on the ground floor with easy access to the pool and well kept grounds. Good choices for breakfast and dinner. We travelled with our...More

Thank A TripAdvisor Member
Response from Lance R, Area General Manager at Lugogo SunResponded 25 October 2017

Dear Sydney, Australia Thank you for your review. We are delighted that you enjoyed your stay and meals, and relaxed in the rooms on the ground floor which have access to the pool and grounds. We look forward to welcoming you back again to our...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 92 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 92 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (161)
Room & Suite (30)
Pool & Beach (22)
Dining (15)
Family and Play Areas (2)
Questions & Answers
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Sylvia H
18 August 2016|
AnswerShow all 5 answers
Response from Graeme R | Reviewed this property |
Yes in the drawers small dryer provided
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Room Tips
"Pool side rooms"
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"ask for a pool facing room"
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"Hopeless treatment for paying guests"
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"Ground floor units have direct access to pool"
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