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The Surf Hotel

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773 Reviews from our TripAdvisor Community

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Showing 576: English reviews
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Sutton Coldfield, United Kingdom
Reviewed yesterday NEWvia mobile

Day 3 of our two week stay and chomping at the bit to be entertained. Where is the live music and dancing? On a plus point the location is spectacular, rooms great, service generally good. Don't understand the other reviews about sullen racist staff as all we have experienced is smiles and good service. Yes, you can pay the pool...

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Helpful?
Thank Pippin_Picken
Turku, Western Finland, Finland
Reviewed 2 days ago NEW

We stayed here 2 weeks in March 2017. Hotel is located nicely on the beach (perfect seaview from all rooms!). Hotel has 2 pool areas with sunbeds & complimentary towels. Nice, quiet and calm athmosphere all around. If you wish to have privacy ask for 2nd & 3rd floor rooms. The balconies have good privacy (compared to e.g. the neighnbouring...

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Thank Jani S
Suffolk, United Kingdom
Reviewed 1 week ago

The hotel is located on Bentota beach with all rooms having a sea view. We had a ground floor room that was just two steps from the infinity pool and with the beach just a few metres further. The beach is beautiful and very quiet but the sea can be rough and hazardous although it is patrolled by life guards....

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1Thank jjboyle1999
Reviewed 1 week ago via mobile

Enjoyed our stay here. It was well positioned right on the beach. Had a nice balcony with a beautiful view. Very good breakfast buffet included. Only a couple of issues; there was no hot water for the first two days of our stay but this was fixed, and the air-conditioning unit in my room leaked water onto the floor making...

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Thank clojo9
Reviewed 2 weeks ago via mobile

The view is superb you can sit up in bed and look out at the sea. The hotel is really clean our room boy Samira did a fantastic job. We found most the staff really friendly and helpful, especially all the pool staff. Breakfast is really good with plenty of variety. Great fun sitting watching the chipmunks and lizards playing...

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1Thank Tina F
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, tasty food and very friendly and helpful staff. We will indeed share your kind words with them. All the other contents of the review is noted and will...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

We (family of five with children aged 6, 4 & 4) really enjoyed our stay at the Surf Hotel. We have stayed in more luxurious and more modern hotels but this didn't seem to matter because the location is great and the hotel staff were extremely warm and welcoming. We arrived at something like 0800 in the morning and as...

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2Thank HollandSpore
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool, tasty food and very friendly and kindness staff. We will indeed share your kind words with them. All the other contents of the review is...

New Delhi, India
Reviewed 3 weeks ago

stayed here for 3 nights. on check in they did not have the room category i booked and had to make do with another category. this was the only hotel where it happened in my 10day holiday. in the morning my room was full of ants and they were all over. sadly the duty manager had a holiday that day...

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Helpful?
Thank bikibirsingh
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review...

Newcastle, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is on the most beautiful private beach which is wide and golden sand. The sea is shallow enough to wade out quite far with strong waves making it perfect for water sports. There are two pools- one shallower and another deep one which are both maintained well and kept clean. There are three restaurants and we dined in...

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1Thank BeccaLouise89
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool and restaurant. All the other contents of the review is noted and will be cascaded to relevant departments. Thank you once again for taking your...

Thames Ditton, United Kingdom
Reviewed 4 weeks ago via mobile

We really wanted to end our trip around Sri Lanka in a nice hotel right on the beach and the Surf certainly delivers on location. We had an uninterrupted view of the long stretch of sandy beach from our room which was also a decent enough size and pretty well equipped. But the management and therefore the service is all...

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3Thank Pat H
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

Northeast
Reviewed 4 weeks ago

I'll start with the negatives first. Dated rooms, leaking corridors, slow service. Lots of problems within the rooms, in 48 hours we had broken phone, safe not working, poor aircon. Add to that the fact that the bathroom is poorly laid out, no where to hang towels, no where for toiletries in the shower, which also leaked, scratchy towels, inadequate...

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2Thank Familynortheast
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

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Beach (14)
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Superior Room (39)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about The Surf Hotel

Address: Beach Road, Bentota, Bentota 80500, Sri Lanka (Formerly Lihiniya Surf Hotel)
Region: Sri Lanka > Southern Province > Bentota
Price Range: ₹ 6,285 - ₹ 12,112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surf Hotel 4*
Number of rooms: 95
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Also Known As:
The Surf Bentota Hotel Bentota
Lihiniya Surf Bentota
Hotel Lihiniya Surf
Lihiniya Surf Hotel
Hotel Style:
#6 Luxury Hotel in Bentota
#6 Spa Hotel in Bentota
#7 Family Hotel in Bentota
#9 On the Beach Hotel in Bentota
#10 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from The Surf Hotel staff and other travellers.
25 questions
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Questions? Get answers from The Surf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room from 3rd floor for best view and privacy - e.g. 309/308”
 of 5 bubbles JaniS68, 23 Mar 2017 | Read review
“Try and get a ground floor room that opens up onto the nice expanse of grass leading to the beach.”
 of 5 bubbles HollandSpore, 5 Mar 2017 | Read review
“check your room before check in and make reservations for restaurants”
  • view from the room
 of 5 bubbles bikibirsingh, 26 Feb 2017 | Read review
“Ground floor rooms have little to no privacy.”
 of 5 bubbles Familynortheast, 23 Feb 2017 | Read review
“Deluxe rooms are lovely opening onto the pool”
 of 5 bubbles 44scooby44, 15 Feb 2017 | Read review
5 of 5