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Bentota Beach by Cinnamon

AMOMAUS$ 100*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 111*
US$ 100*
Great Deal
US$ 109*
US$ 111*
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Bentota Beach by Cinnamon
Bentota Beach by Cinnamon
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1,422 Reviews from our TripAdvisor Community

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There are newer reviews for Bentota Beach by Cinnamon
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Showing 1,089: English reviews
Reviewed 2 September 2014 via mobile

We always keep coming back to Bentota Beach Hotel because it never fails to disappoint! Overall, our experience was fantastic! We were booked in a Superior Room on B&B basis, but after check in, was offered full board for USD 25 each. It's completely worth it. We are food lovers, and can honestly say that the buffets were mindnumbingly incredible....

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Helpful?
Thank Joann N
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your feedback and all your wonderful comments! We are pleased to hear that we made your experience with us so memorable! Thank you for recognizing the individuals that impacted your stay in such a positive way. We have personally shared your comments with all of our staff and those individuals. Thank you again for sharing your comments,...

Colombo
Reviewed 1 September 2014 via mobile

Me and my husband stayed here for one night on 30/31 weekend. Checkin was fast and the lobby filled with cinnamon smell was a refresher. Staff were helpful and attentive. We booked a superior standard room and it was ok. Old room renovated but you can see its old. I must say that bathroom was pretty bad. Wash basin and...

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Helpful?
Thank Thilanka A
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking your valued time to write a review of your experience at Bentota Beach Hotel. We have noted your comments and regret any inconvenience that may have been caused during your short stay at the resort. We will have a discussion on each point in detail with our team. Looking forward to see you soon.

Reviewed 1 September 2014

Me and my friends stayed at the hotel for one night. Its a nice resort with a great and simple access to the beach, but please note that its not a private beach however the time we traveled (Aug) it felt as a private beach since no one was there. We reached at the dinner time and were very surprised...

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Helpful?
Thank Karan S
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to give us feedback on your stay at our resort. We are pleased to hear that you had an enjoyable time with us and that our facilities and associates met with your expectations. We look forward to welcoming you and your loved ones back in the near future.

Abu-Dhabi
Reviewed 30 August 2014

We spent 2 days at this Bentota Beach Hotel August 16-17. The Hotel /rooms were old and rusty, and the smell of new paint was overwhelming. The staff was poorly informed about Water Sports activities for which we had paid in advance, despite our travel agent talking with them on the phone, and assuring us the issue had been sorted...

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Helpful?
1Thank MajnoonLeila
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We would like to apologize for the bad experience you had and thank you for your time and effort to highlight the problems and inconsistencies you faced. We will address your concern accordingly in order to prevent these type of incidents from re occurrence. We assure you that the management took seriously your concerns and fixed the problematic issues you...

notts,uk
Reviewed 30 August 2014

The hotel has remarkable grounds which are are always kept clean .The staff are friendly and very polite but you do have to tip them often .The rooms starting with 800 ,s are great and have views of the sea and the swimming pool.The food was excellent with such a variety that it caters for everyone .the fresh coconut water...

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Helpful?
Thank pddNotts_uk
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you very much for letting us having the opportunity of making your holiday a memorable experience. It was a pleasure to have you staying with us and we hope we have the chance to welcoming you back once again

London, United Kingdom
Reviewed 29 August 2014

We have stayed at BBH before and indeed this is a hotel our family members tend to stay whenever possible. The staff are so obliging, discrete and always willing to assist. The hotel itself is some 40+ years old and the last major refurbishment was some 14 years ago. It is amazing how the team of staff make the guests...

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Helpful?
Thank FRANKSILVAGMGH
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to share your experience. It is great to read that we managed to exceed your expectations throughout your holiday experience in Bentota Beach Hotel. We will most certainly share your comments with all our associates, who put in the extra mile and made the difference. We really hope we have the chance to welcoming...

Hyderabad, India
Reviewed 25 August 2014

We booked a room in this hotel through Agoda and got a very good deal (49% off). We were given a room in the North wing on the lower ground floor, the verandah opened up directly into the garden giving us direct access to the beach. We really couldn't have asked for anything more. its a good idea to go...

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Helpful?
Thank arorareshma
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We greatly appreciate your loyalty towards the hotel and we were glad to read that you had an amazing experience with us. Bentota Beach Hotel is indeed a relaxing escape from the usual, and is a very unique experience. We are glad you chose us, and thank you for recommending us on Tripadvisor. Please be assured that your feedback has...

Abu Dhabi, United Arab Emirates
Reviewed 21 August 2014

As others have said this hotel is a little tired, but tropical climates do that to buildings. We had WI-FI in the room but like other places it came and went. We were on the reception level overlooking the gardens. I did enjoy sitting on the balcony looking over the trees (photo attached). The buffet was okay, however the staff...

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Helpful?
1Thank Andrew M
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your review. It was a pleasure to have you staying with us and we hope we have the chance to welcoming you back once again. We will most certainly share your comments with all our associates, who put in the extra mile and made the difference. Look forward to the pleasure of welcoming you back.

Colombo, Sri Lanka
Reviewed 18 August 2014

Good Location. Nice beach. Old Hotel. Bad Rooms. Rooms needs to be urgently refurbished. The rooms are nowhere close to the general room standards (Standard rooms are the worst). Everything about it is old (TV, Towels, Bathrobe, even the key tag etc). Bad bathroom (I do not want to talk about it). Nice beach. Good food (But fruits and crabs...

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Helpful?
2Thank Sajad S
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your rating. We work hard to ensure that these improvements be completed before your next trip. We will address your concern accordingly in order to prevent a similar event from re-occurrence. Thank you for your review, we hope to see you again soon

Bengaluru, India
Reviewed 14 August 2014

Bentota Beach Hotel is one of the best places to stay in Bentota. Very picturesque with river on one side and the sea on the other. The aroma of cinnamon when you enter their lobby is very relaxing and uplifts your spirits. People are naturally very warm and hospitable. Rooms were neat and cozy with a beautiful view. Enjoyed a...

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Helpful?
Thank Franchisu
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to write a great review of the property. We like our guest to feel right at home when they arrive, and throughout their stay. Your feedback is very important to us. We hope to see you again soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Price Range: ₹ 3,996 - ₹ 10,633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#6 Luxury Hotel in Bentota
#7 Spa Hotel in Bentota
#8 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
28 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose river facing rooms”
care17j, 27 Apr 2017 | Read review
“I recommend that you check the assigned room before opting to stay the night !”
  • Dirt & grime on the mini bar!
  • Dirty shower cubilce
  • Broken lights in the bathroom
  • Dirty Stained old toilet paper
  • Dirty shower cubicle
431mjm, 26 Apr 2017 | Read review
“Upper floor, ocean view or river view”
Tangawizi_Sandan, 24 Apr 2017 | Read review
“The superior rooms has a good view of the river or the sea. Rooms are spacious but the bathrooms are very small and very old.”
ramesha497, 17 Apr 2017 | Read review
“Rooms facing Sea may be chosen best view.”
827chandrashekharp, 11 Apr 2017 | Read review
5 of 5
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US$ 100* /night
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Prices are for 1 room, 2 adults
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