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Bentota Beach by Cinnamon

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1,397 Reviews from our TripAdvisor Community

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There are newer reviews for Bentota Beach by Cinnamon
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Showing 1,074: English reviews
London, United Kingdom
Reviewed 29 August 2014

We have stayed at BBH before and indeed this is a hotel our family members tend to stay whenever possible. The staff are so obliging, discrete and always willing to assist. The hotel itself is some 40+ years old and the last major refurbishment was some 14 years ago. It is amazing how the team of staff make the guests...

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Helpful?
Thank FRANKSILVAGMGH
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to share your experience. It is great to read that we managed to exceed your expectations throughout your holiday experience in Bentota Beach Hotel. We will most certainly share your comments with all our associates, who put in the extra mile and made the difference. We really hope we have the chance to welcoming...

Hyderabad, India
Reviewed 25 August 2014

We booked a room in this hotel through Agoda and got a very good deal (49% off). We were given a room in the North wing on the lower ground floor, the verandah opened up directly into the garden giving us direct access to the beach. We really couldn't have asked for anything more. its a good idea to go...

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Helpful?
Thank arorareshma
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We greatly appreciate your loyalty towards the hotel and we were glad to read that you had an amazing experience with us. Bentota Beach Hotel is indeed a relaxing escape from the usual, and is a very unique experience. We are glad you chose us, and thank you for recommending us on Tripadvisor. Please be assured that your feedback has...

Abu Dhabi, United Arab Emirates
Reviewed 21 August 2014

As others have said this hotel is a little tired, but tropical climates do that to buildings. We had WI-FI in the room but like other places it came and went. We were on the reception level overlooking the gardens. I did enjoy sitting on the balcony looking over the trees (photo attached). The buffet was okay, however the staff...

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Helpful?
1Thank Andrew M
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your review. It was a pleasure to have you staying with us and we hope we have the chance to welcoming you back once again. We will most certainly share your comments with all our associates, who put in the extra mile and made the difference. Look forward to the pleasure of welcoming you back.

Colombo, Sri Lanka
Reviewed 18 August 2014

Good Location. Nice beach. Old Hotel. Bad Rooms. Rooms needs to be urgently refurbished. The rooms are nowhere close to the general room standards (Standard rooms are the worst). Everything about it is old (TV, Towels, Bathrobe, even the key tag etc). Bad bathroom (I do not want to talk about it). Nice beach. Good food (But fruits and crabs...

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Helpful?
2Thank Sajad S
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your rating. We work hard to ensure that these improvements be completed before your next trip. We will address your concern accordingly in order to prevent a similar event from re-occurrence. Thank you for your review, we hope to see you again soon

Bengaluru, India
Reviewed 14 August 2014

Bentota Beach Hotel is one of the best places to stay in Bentota. Very picturesque with river on one side and the sea on the other. The aroma of cinnamon when you enter their lobby is very relaxing and uplifts your spirits. People are naturally very warm and hospitable. Rooms were neat and cozy with a beautiful view. Enjoyed a...

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Helpful?
Thank Franchisu
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to write a great review of the property. We like our guest to feel right at home when they arrive, and throughout their stay. Your feedback is very important to us. We hope to see you again soon.

East Sussex, United Kingdom
Reviewed 11 August 2014

First stay at Bentota Beach Hotel and all in all a relaxing experience. Staff are helpful and nothing is too much trouble from Prem on reception when we arrived to the cleaning staff. The life guards at the pool were particularly helpful and very friendly. The grounds are well kept. The only downside was the restaurant which was set out...

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Helpful?
1Thank Del221
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create a memorable experience for each of our guests. I hope that you will consider staying with us again so that...

Ashford, United Kingdom
Reviewed 10 August 2014

Have stayed at this hotel 5 times on every occasion have been looked after b y the staff as though im the only one thats important that is from the porters, room boys all the way to the manager. The food and accommodation are excellent, the views from anywhere in the hotel are stunning and it leaves you with a...

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Helpful?
Thank Andy L
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time out to share your experience and recommendation. We are proud to hear that you have been returning and always had a wonderful time at Bentota Beach Hotel. It was indeed a pleasure having you here with us and we look forward to welcoming you for the 6th visit. Your home away from home.

Sydney, Australia
Reviewed 8 August 2014

This was my first stay in the Bentota Beach hotel and it was a experience I would never forget and left me wanting to return to the hotel. The staff, service, food and beverage and the beach were exceptional. The only negative is the hotel is a bit tired and is in need of a face lift. If it is...

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Helpful?
1Thank Eran C
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for choosing Bentota Beach Hotel for your holiday. It was a pleasure to accommodate you. We would like to highlight how much we appreciated you staying with us and your feedback is of high importance to us. We very much hope to welcome you back in the future to excite you in every way.

Matara, Sri Lanka
Reviewed 5 August 2014

The hotel is located very close to the city center and located just at the bank of river Bentara and the Indian Ocean. There are plenty of activities you can enjoy during your stay. The water sports are the best and all the facilities are there for you to take part in water sports. Also there are plenty of outdoor...

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Helpful?
Thank Thilanbuwaneka
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for the time you took to write all your good experiences. It is noteworthy that such comments greatly encourage all staff to make every effort to obtain the satisfaction of all our guests. All our team is delighted to read you had a great stay and we would welcome the opportunity to be your hosts again.

Colombo, Sri Lanka
Reviewed 4 August 2014

Lunch buffet was excellent. Lots of variety and tasted so fresh. Everywhere you turn, there is always somebody to assist you without you asking for it. Great spot if you are getting here by public transport. Minus - Evening tea might do with more variety of snacks/cake... Pool closes at 6 and its not very convenient. Bar prices are little...

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Helpful?
Thank Dilojan J
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We are grateful for taking the time to give us your feedback following your recent stay. We are glad that you have enjoyed our facilities however we were sorry to read that some of our amenities at the evening tea were not at the level of your expectations. We all look forward to welcoming you back someday soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: ₹ 4,516 - ₹ 15,838 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#7 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#10 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
28 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 208 in the main building...top floor... perfect! Views across the Indian ocean and river”
  • Room 208 view at sunset!
 of 5 bubbles DJHolman, 21 Mar 2017 | Read review
“Suit Room recommended.”
 of 5 bubbles sandua2017, 12 Mar 2017 | Read review
“Boek via tripadvisor of andere bookingsites voor lagere prijzen”
 of 5 bubbles annemiedesmet, 23 Feb 2017 | Read review
“go for room 822 it is the best ever and a standard cost”
 of 5 bubbles nickc692, 21 Feb 2017 | Read review
“Better avoid the hotel”
 of 5 bubbles Patalee, 20 Feb 2017 | Read review
5 of 5