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The Shilla Jeju

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Casino and Gambling
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
Adult pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Park View
Bay View
HOTEL CLASS
Hotel links
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Location
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Reviews & more
698Reviews
643Photos
5Q+A
49Room tips
Traveller rating
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Show reviews that mention
Indeed a beautiful resort with plenty of activities... great for a couple or family getaway. Kids will never get bored with plenty of activities. There’s something for everyone and any one. Superb breakfast buffet and definitely recommend it. However I am disappointed with the ro
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Response from MarketingDivision, 호텔신라 at The Shilla Jeju
Responded 1 week ago
Dear SLing21, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments about the room will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Jeju. Warmest regards, JeongHo Lee Vice President Marketing Division
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A couple of nights in the Shilla on Jeju Island as we climbed Korea’s highest peak, Hallasan. The Shilla is a luxury hotel with prices to match. That said, the rooms, restaurants, location and staff are all top class. The evening buffet is not cheap either, at around £65 a head,
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Response from MarketingDivision, 호텔신라 at The Shilla Jeju
Responded 1 week ago
Dear DickSands, Thank you for choosing the The Shilla on your recent visit to Jeju. We truly appreciate the time you took to write and share your recent experience with us. I am very happy to hear that you enjoyed your stay with us. I hope it will not be long before we have the pleasure of welcoming you back again. Warmest regards, JeongHo Lee Vice President Marketing Division
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Rooms are old and worn out; Stained carpet, mold build up in bathroom, wood doors and trim need paint, wallpaper peeling off. Only one sink in a two person room. Small personal safe in room is not bolted down. It can be picked up and carried out of room.

The lobby and grounds a
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Response from MarketingDivision, 호텔신라 at The Shilla Jeju
Responded 31 Oct 2018
Dear jimh72951, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments about rooms will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Jeju. Warmest regards, JeongHo Lee Vice President Marketing Division
Read more
I have been living in different hotels with different standards and also stayed at places which cost as much as double compared to The Shilla. I have felt that I have been robbed at daylight for such a money machine. Things I expect for good customer service I thought was common
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Response from MarketingDivision, 호텔신라 at The Shilla Jeju
Responded 25 Oct 2018
Dear Phuc N, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for any disappointment you experienced in our service during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we can provide you with better service in the future. I hope that you will give us another opportunity to welcome you back. Warmest regards, JeongHo Lee Vice President Marketing Division
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Definitely a great hotel in a pleasant environment. Good facilities. Careful when it comes to extra charges, they charge everything and these charges might confuse you.
For example, firstly extra charge for the children who live with us in a twin bed room (not meaning the additi
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Response from MarketingDivision, 호텔신라 at The Shilla Jeju
Responded 25 Oct 2018
Dear Taste C, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Jeju. Warmest regards, JeongHo Lee Vice President Marketing Division
Read more
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Room
Photo provided by managementThe Shilla Jeju
A Spacious Twin Bed Room
Photo provided by managementThe Shilla Jeju
Premier Room
PC_1920x1280
Previous
What times and days is the kids club open and what age does a child need to be to be left unsupervised by the parent?
might visit in feb, hows the pool during that time?
during cold season, they heat pool so you can enjoy at anytime!
0 votes
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Hello, I live close by and am interested in spending the day at your pool, do you offer pool day passes?
Sorry i don't remember i stay one day in Jeju for work not vacation
0 votes
how are mountain view rooms? can i change from single to double occupancy at time of checkin?
The mountain is pretty far so cant really see it in my opinion but the view is nice regardless....on changing from single to double occupancy am pretty sure they can since is the same room anywaym..you'll have to pay extra...
1 vote
bonjour , il y a de l'emploi a jeju ? quel sont les opporttinite de travaille a jeju ?
"Stay at Hyatt Regency next door. Excellent rooms in a 5 star hotel. Great views. Great service."
"Room with poolside / seaside view"
"Do not go to this hotel"
"They run nightly sky view program for kids."
"the ocean view rooms are the ones with balcony"
Previous
PRICE RANGE
US$ 55 - US$ 4,041 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the shilla jeju hotel seogwiposhilla cheju hotel seogwiposhilla cheju seogwipo
LOCATION
South KoreaJeju IslandSeogwipo
NUMBER OF ROOMS
429
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