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BEST WESTERN Premier Incheon Airport

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413 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Premier Incheon Airport
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Showing 272: English reviews
Shibuya, Japan
Reviewed 15 February 2015

This hotel is an affordable option (as opposed to the Grand Hyatt) if you need a good hotel at a reasonable rate near the airport in Incheon. Checking-in, checking-out and then catching the shuttle were the only interactions I had with the hotel staff. All were done in a professional manner. This hotel not only meets the needs of a...

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Helpful?
Thank FGraz
Reviewed 4 February 2015

may be I got the wrong room...but in mine 1110, I found around 10 slippers under the beds, with one opened, a lot of dust and other bad things May be this room will be cleaned up before your visit... Room space is ok as the tv screen, restaurant is not good but enough for a quick diner. Possibility to...

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Thank Fred33333
Reviewed 28 January 2015 via mobile

For anyone who's thinking to stay here because this hotel is near the airport please think twice before you book it. My girlfriend and I just checked in and found out that those previous reviews were correct about the air conditioning/heating in the room. It's freezing cold no matter what temperature you adjust it to. To make matters worse there...

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Helpful?
Thank Andrew W
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Andrew W We are sincerely appreciative that you have stayed with us and valuable comments. We are very sorry for the inconvenience, the related department will check the room status. We would like you to consider to visit us again and we will commit all our efforts to improve the service quality in you next visit. We sincerely apologize...

Hong Kong, China
Reviewed 11 January 2015

On 3rd January 2015 we spent one night at the Premier Best Western Incheon in a standard room facing the back car park prior to our flight the following day. Pros: - Close to airport, too far by foot though, but regular free shuttle bus service from/to airport (hourly or half-hourly depending on the time of the day) - Free...

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Helpful?
1Thank AKB888
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, AKB888 We are sincerely appreciative that you have stayed with us and valuable comments. We are very sorry for the inconvenience. The related department will check the room status, and plan to deep cleaning. We would like you to consider to visit us again and we will commit all our efforts to improve the service quality in your next...

Chicago, Illinois
Reviewed 7 January 2015

Shuttle to and from the aiport is a major plus. Room was very nice and clean. Breakfast buffet was expansive. Room service food was ok but we only ordered sandwiches so I guess it's hard to be impressed with sandwiches. Perfect for our layover of 16 hours. Price was a little high.

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Helpful?
Thank paty d
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, paty d We are sincerely appreciative that you have stayed with us and valuable comments. We would like you to consider to visit us again and we will commit all our efforts to improve the service quality in your next visit. We are looking forward to hearing from you. Thank you so much. With best regards, T G Kim/General...

Chanhassen, Minnesota
Reviewed 26 December 2014

Our familiy stayed here with another family the night before flying out of the Incheon airport. Their room smelled so bad that they couldn't stay in there. They were able to finally get another room but were not offered any compensation for their troubles. Our room was in need of a upgrade as the carpet, drapes and furniture was definitely...

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Helpful?
Thank karenk402
PremierIncheonAirp, Front Office Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Thank you so much for your advice. We're very sorry for the inconvenience, and the review you wrote was reported to the executive meeting. The related department will check the room status, and plan to deep cleaning. We'll do all the possible jobs for the bad smelling. Thank you again for your sincere suggestion. Charles Kang, the Front Desk Manager

Las Vegas, Nevada
Reviewed 21 December 2014

I Have now stayed here 4 times while commuting in and out of Korea. The hotel is less then 5 minutes from arrivals curb by taxi ($3 USD) and although they provide a free shuttle it is hard to wait/find when its 22 degrees! This is a flight crew hotel. Each floor is dedicated to an airline (Mostly Asian Airlines)...

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1Thank LVFire
PremierIncheonAirp, Front Office Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Thank you for the review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and...

Bangkok, Thailand
Reviewed 11 December 2014 via mobile

I've been here many times in summer and in winter. During summer, it is so hot that you feel like there is no air condition in the room. During winter, there is little different from room temperature and outside air. So if you plan to stay here, make sure that you bring clothes as if you would sleep outside on...

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Helpful?
Thank krisnara
PremierIncheonAirp, Front Office Manager at BEST WESTERN Premier Incheon Airport, responded to this review

We really appreciate your valuable advise. We all checked the room temperature control panel, and found out several rooms' temperature panel was set up wrong. For now, the control system was set up accordingly. We, all staffs ,will fix up the problems not to fail the same issues. Thank you so much for your time and sincere suggestion. Charles Kang,...

Everett, Washington
Reviewed 7 December 2014

I read most of the reviews on this site and found them to be pretty accurate. According to the hotel staff the AC doesn't work as it's set to the central HVAC of the hotel. The unit in the room is a glorified fan. They do offer to bring in additional fans though if you want. The wi-fi in the...

Review collected in partnership with Best Western
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Helpful?
Thank Jason P
PremierIncheonAirp, Front Office Manager at BEST WESTERN Premier Incheon Airport, responded to this review

We really appreciate your valuable advise. We all checked the room temperature control panel, and found out several rooms' temperature panel was set up wrong. For now, the control system was set up accordingly. Also, for the smoking smell, the housekeeping department made a plan to deep cleaning, so it will not happen again. We, all staffs ,will fix up...

Reviewed 31 October 2014

convenient located to the airport, if you have an early morning flight. Hotel offers a shuttle service to the airport (5 minute drive0, leaves every 30 minutes. During a stay earlier this year we had dinner in the hotel and got a froozen starter (smoked salmon), this time we arrived very late and the lady at reception advices that we...

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1Thank zondernaam12
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, zondernaam12 We are sincerely appreciative that you have stayed with us and valuable comments. First of all, We sincerely apologize for the inconvenience of room condition during your stay on that day. we would like you to consider to visit us again and we will commit all our efforts to improve the service quality in your next visit. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
As part of Best Western International who owns over 4,300 properties worldwide, Best Western Premier Incheon Airport Hotel is a five-star hotel with 305 guest rooms. Since we first opened in 2004, our goal has always been to put the best efforts with guest satisfaction with utmost care in mind. With the completion of entire guest room renovation project in 2012, Best Western Premier Incheon Airport Hotel provides you with more upgraded and comfortable hotel facilities and services. We are located just three minutes drive from the Incheon International Airport. For the convenience of your stay, free shuttle services are provided to and from the Incheon International Airport every half hour from 06:00 to 23:00. Our guests staying at Best Western Premier Incheon Airport Hotel will soon enjoy access to magnetic levitation tram services from the Incheon International Airport, which is scheduled to open in late 2013. We at Best Western Premier Incheon Airport Hotel offer full amenities for your convenience during your stay, which include:• Free Wi-Fi access available virtually every part of the hotel including guest rooms• All day dining including breakfast, lunch and dinner at Restaurant “Patio” located at lobby level.• Light snack and drinks at lobby lounge• Fitness center with indoor golf range and massage• Business center • Tax-free shop and convenience store You can also find in the vicinity a wide range of businesses including discount market (Emart), golf club (SKY72 Golf & Resort), casino, hospital(s), restaurants, convenience stores and so forth, conveniently located within five-minute walking distance. Imagine yourself enjoying beautiful sunsets and leisure time at nearby west coast beaches and fresh seafood and sashimi! Wangsan Beach, Eulwangri Beach, Silmido Beach, and Yeongjong Wharf and Fish Market are all within ten-minute drive from the hotel. ... more   less 

Additional Information about BEST WESTERN Premier Incheon Airport

Address: 48-27, Gonghang-ro 424beon-gil, Jung-gu | International Business Center, Incheon 22382, South Korea
Region: South Korea > Incheon
Price Range: ₹ 4,793 - ₹ 9,716 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Premier Incheon Airport 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Best Western Premier Incheon Airport Hotel Incheon
Best Western Incheon
Incheon Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Premier Incheon Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN Premier Incheon Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didnt check other hotel in incheon but sure there a lot of more better hotels. Recommend u to chose other hotels”
hayateea2016, 11 Apr 2017 | Read review
“Pretty sure there are no good rooms here.”
N964ADpatricias, 5 Mar 2017 | Read review
“Rooms with Showers seem newer”
shate, 22 Feb 2017 | Read review
“Bring ear plugs if light sleeper.”
C2014travel, 20 Feb 2017 | Read review
“If you stay just for a sleep, it is OK. Take your slippers,shampoo, soap, etc. Be prepared for some unfriendly treatment”
  • Standard Room, Double,Sorry for the mess
QuietBrazilian, 6 Feb 2017 | Read review
5 of 5