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BEST WESTERN Premier Incheon Airport

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BEST WESTERN Premier Incheon Airport
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375 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Singapore
Reviewed 6 days ago NEWvia mobile

Ideal hotel if in transit via airport. Be sure to check shuttle times as only run once an hour during off peak and the hotel is not far away from airport. The massage facilities don't look inviting but don't let looks deceive as it's an amazingly good massage, great stress reliever and very professional. There's a gem of a bar...

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Helpful?
Thank Richard B
Reviewed 1 week ago

In US, late hour shuttle service is always provided. However, the information for this limited service is not clearly stated. Also, the receiption staff who answered my question while calling from the airport information is not friendly at all. This would never happened in any Best Western hotel I've ever stayed before.

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Helpful?
Thank wenchuny2016
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

포항, South Korea
Reviewed 2 weeks ago

I had to take a airplane for a business trip in the morning. BW is close to airport, and there is limo. Although locating bus station is little bit tricky: ask info. center. The stay was reasonably good. I'm satisfied.

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Helpful?
Thank kyook2016
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Reviewed 3 weeks ago via mobile

Departs at gate 14G , at the last end of the gates, the time table that is posted at the busstop is not correct. Attached as photo with this posting. The correct one is handed out when you get your key, but that is too late then .

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Helpful?
3Thank Jan N
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Edmonton, Canada
Reviewed 3 weeks ago

I asked my travel agent to select a hotel close to airport because I just wanted a reasonable hotel that I can get some rest before my connection the next day. I stay at Best Western Premier in Ulaanbaatar and it is a great hotel. First challenge was the shuttle which provided little or no information on in their website....

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Helpful?
Thank Augusto R
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Dallas, TX
Reviewed 4 weeks ago

I really wanted to give the Best Western Premier Incheon Airport Hotel a higher rating. There was a lot to like. THE POSITIVES: Great location near the airport Free shuttle to the airport. (About a 5 minute ride--the bus leaves at the top of the hour) Free wifi. (There is no password, so I don't know how secure it is.)....

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Helpful?
Thank RbrtH
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

London
Reviewed 4 weeks ago

My partner and I stayed here 1 night on a layover at Incheon Airport. We took the hotel shuttle bus to the airport, which was free, but did involve a 30 min wait if you miss the bus. The hotel is spartan, and not sure why it qualifies as Premier, as this was the least appropriate word to describe it....

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Helpful?
Thank frankdjs
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

World traveler
Reviewed 5 weeks ago

I have stayed at this hotel around 15 to 20 nights over the last 11 years it is going down hill. Close to airport is a plus. Shuttle runs limited service at times 1 time per hour mid day, 2 times per hour morning and late afternoon. There are several restaurants you can walk to I would not suggest eating...

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Helpful?
Thank WorldtravelerQ
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Paris, France
Reviewed 13 October 2016

After 3 very short stays ahead of early flights the morning after, This time it was a 2 nights stay with more time to assess the services of the hotel. The result of this experience is a far better opinion on the hotel facilities and services. I may choose to stay again at Best Western Incheon, on account of its...

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Helpful?
Thank JMChevallier
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

"Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Vancouver, Canada
Reviewed 13 October 2016

My room had a box containing a "Descending Life Line" beside the window. I travel a lot and this was definitely a first for me. Luckily I did not need to use it. Aside from providing the above-mentioned Bat-Rope, nothing else really distinguished this hotel. But it was clean, efficient, and decent value, and the shuttle from/to the airport was...

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Helpful?
Thank Finny442
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
As part of Best Western International who owns over 4,300 properties worldwide, Best Western Premier Incheon Airport Hotel is a five-star hotel with 305 guest rooms. Since we first opened in 2004, our goal has always been to put the best efforts with guest satisfaction with utmost care in mind. With the completion of entire guest room renovation project in 2012, Best Western Premier Incheon Airport Hotel provides you with more upgraded and comfortable hotel facilities and services. We are located just three minutes drive from the Incheon International Airport. For the convenience of your stay, free shuttle services are provided to and from the Incheon International Airport every half hour from 06:00 to 23:00. Our guests staying at Best Western Premier Incheon Airport Hotel will soon enjoy access to magnetic levitation tram services from the Incheon International Airport, which is scheduled to open in late 2013. We at Best Western Premier Incheon Airport Hotel offer full amenities for your convenience during your stay, which include:• Free Wi-Fi access available virtually every part of the hotel including guest rooms• All day dining including breakfast, lunch and dinner at Restaurant “Patio” located at lobby level.• Light snack and drinks at lobby lounge• Fitness center with indoor golf range and massage• Business center • Tax-free shop and convenience store You can also find in the vicinity a wide range of businesses including discount market (Emart), golf club (SKY72 Golf & Resort), casino, hospital(s), restaurants, convenience stores and so forth, conveniently located within five-minute walking distance. Imagine yourself enjoying beautiful sunsets and leisure time at nearby west coast beaches and fresh seafood and sashimi! Wangsan Beach, Eulwangri Beach, Silmido Beach, and Yeongjong Wharf and Fish Market are all within ten-minute drive from the hotel. ... more   less 

Additional Information about BEST WESTERN Premier Incheon Airport

Address: 48-27, Gonghang-ro 424beon-gil, Jung-gu | International Business Center, Incheon 22382, South Korea
Region: South Korea > Incheon
Price Range: ₹ 4,563 - ₹ 9,808 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Premier Incheon Airport 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Best Western Premier Incheon Airport Hotel Incheon
Best Western Incheon
Incheon Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Premier Incheon Airport staff and other travellers.
7 questions
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Questions? Get answers from BEST WESTERN Premier Incheon Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles frankdjs, 7 Nov 2016 | Read review
“Rooms at the top floor are quieter”
 of 5 bubbles TomaszKozakowski, 30 Sep 2016 | Read review
“Choose another hotel”
 of 5 bubbles jimmiegeorgecox, 16 Sep 2016 | Read review
“If you want the day room it is a good idea to send them an email in advance.”
 of 5 bubbles davidasia, 1 Jul 2016 | Read review
“High floor with views”
 of 5 bubbles shate, 22 May 2016 | Read review
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