We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lotte Hotel Busan

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lotte Hotel Busan
Lotte Hotel Busan
Panoramas (102)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

760 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 223: English reviews
Start your review of Lotte Hotel Busan
 Click to rate
Reviewed 2 days ago NEW

Stayed at Lotte Hotel in Busan for 4 nights. Went there with my wife, 2 children and mother in law. Very courteous and professional staff. The hotel is connected to the department store. Convenient for shopping and eating. Went to Childrens Grand Park in busan, Citizens Parks (best free park), Rode BUTI (Busan Tour Bus) it basically takes you to...

 Report
Helpful?
Thank Andy L
Thailand
Reviewed 5 days ago NEW

I went to Busan for Business trip about 4 days. I was satisfied this hotel with the employees, services, rooms, and especially location. It's easy for shopping at duty free at 8th floor, shopping street, restaurants, and many department stores around the hotel. it's nice location for our trip.

 Report
Helpful?
Thank prettymink
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear prettymink, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Reviewed 1 week ago

The service is great, rooms are very clean and quiet. Location is okay; have to drive 30min to haeundae. Free swimming pool, fitness center, and sauna. :)))))))))))))))))))))))) Definitely visit here for clean and nice hotel

 Report
Helpful?
Thank Jihyun K
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Jihyun K, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Busan, South Korea
Reviewed 1 week ago via mobile

I visited Busan with my family. I heard that Lotte Hotel Busan is really good so i decided to stay here. It was a great decision! At first the stagfs in the loby was all kind and gentle! Especially, the front desk offered me a higher room and some chocolates as a gift! Amazing! Also, it is really convenient to...

 Report
Helpful?
Thank 헌딘
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 헌딘, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We are deeply grateful to all of our guests who have...

Reviewed 2 weeks ago via mobile

For the most part I was satisfied with the stay at Lotte during my weekend trip to Busan. I was considering a beachfront hotel for lot more but as a beach lover from LA, Haeundae, as it turns out, isn't worth forking out extra $$$. Lotte staff was courteous and very helpful but expected better concierge service from a 5-star...

 Report
Helpful?
Thank SurfNSno
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear SurfNSno, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will continuously improve our staffs' service and attitude. Next time,...

Quezon City, Philippines
Reviewed 2 weeks ago

Attended a medical convention at Lotte (but stayed at a hotel just across the street. The layout for the convention at the 3F was alright with the ballrooms and other lecture rooms adequate for the estimated audience size. Our Dinner Business Meeting was held at the Peacock Rom at the 41st Floor with a splendid vista of Busan city. Outstanding...

 Report
Helpful?
Thank TEOFILO JR S
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear TEOFILO JR S, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we...

Reviewed 2 weeks ago via mobile

If you plan to travel to the center of Pusan, you had better stay here. Very nice city view and kind staffs. All things are in order and clean. Especially you may love a comfortable bed in the room. Also, this hotel is near many shopping mall and metro. You go anywhere vey easily. If you are picky and foody,...

 Report
Helpful?
Thank Jin Wook S
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Jin Wook S, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we...

South Florida, Florida
Reviewed 2 weeks ago

Upon arrival to the hotel we were instantly greeted and helped with our bags. The service here has been hands down 5 stars all around. The hotel is very grand and the view from our room was amazing as it overlooked the whole city. Connected to the hotel is the Lotte Department store, an underground shopping mall, and the subway....

 Report
Helpful?
Thank catherineannesecapo
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear catherineannesecapo, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Reviewed 2 weeks ago via mobile

Hotel is connected to shopping mall but please note, mall closes at 8pm on weekdays and 8.30pm on weekend. But hotel is located near many shopping and food areas. Gym is not free and is chargeable at 15,000 won/ usage. Room has all basic amenities and staff is extremely helpful.

 Report
Helpful?
Thank 701yiw
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 701yiw, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Mi Wuk Village, California
Reviewed 2 weeks ago

Beautiful and very kind hotel. Pillow was so comfortable and the location is convenient, near the store and many restaurants. Above all, it was best to have a shopping center connected with it. GOOD!!

 Report
Helpful?
Thank naki1000mi
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear naki1000mi, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

1,001 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (354)
Viewed
Dining (23)
Viewed
Hotel & Grounds (40)
Viewed
Room/Suite (59)
Viewed
Bathroom (26)
Viewed
View from Room (19)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (1)
Viewed
Other (185)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (588)
Viewed
Amenities (74)
Viewed
Club Deluxe Double (44)
Viewed
Club Superior Double (59)
Viewed
Club Superior Suite (94)
Viewed
Deluxe Double (59)
Viewed
Deluxe Family Twin (49)
Viewed
Exectuive Twin (51)
Viewed
Dining (122)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (16)
Viewed
Bathroom (1)
Viewed
Other (20)

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: ₹ 11,727 - ₹ 17,881 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Travelocity, Booking.com, Ctrip TA, Priceline, Agoda, Hotels.com, TripOnline SA and HotelQuickly so you can book your Lotte Hotel Busan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location, luxury beds and bathrooms, next to shopping”
catherineannesecapo, 4 Apr 2017 | Read review
“High floor!”
naki1000mi, 3 Apr 2017 | Read review
“The best thing was the night view”
marklA5224AD, 7 Mar 2017 | Read review
“I can only imagine any room in this hotel would be the PERFECT room, as mine was.”
mullyashfox2, 1 Feb 2017 | Read review
“for Lotte hotel, you can get a beautiful night city views and it;'s located in the middle of hot spots so can get easily to anywhere”
joshobina, 24 Jan 2017 | Read review
5 of 5