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Lotte Hotel Busan

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Lotte Hotel Busan
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694 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Seoul, South Korea
Reviewed yesterday NEW

I'd been stayed at Lotte Hotel Busan 6-10 time for a year. I almost stayed at Club rooms for using the club benifits. Compare with other hotels in Busan (Similar price & having executive lounge) The better points are Not so crowded, well-maintained lounge, reasonable price, Quite nice staff. And Easy to drop by the lotte department store for shopping,...

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Helpful?
Thank reinestern0
Reviewed 2 weeks ago via mobile

I would like to extend my gratitude to the concierge especially Miss Yeom who offered me a great help when I lost my pocket wifi at Seoul Station and asked for MissYeom,s assistance. All staffs manifest professional attitude and gratitude of service workers. Thanks!

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Helpful?
Thank homesweerhome
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear homesweerhome, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. I'll make sure to let them know your comments as we always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. First...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I came to visit lotte busan a month ago, however, I still could not forget about the experience I had in Busan. And Im planning for another visit again. Before I do that, I really want to share my thoughts about the stay in the hotel, I was staying in a higher level, where me and my boyfriend got so...

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Helpful?
Thank A TripAdvisor Member
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear ma'am, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. I'll make sure to let them know your comments as we always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. First...

Castleblayney, Ireland
Reviewed 2 weeks ago

This is absolutely an astonishing hotel for the price. Fantastic spacious, spotless rooms and everywhere for that matter is spotless in this hotel. Location is brilliant. Step outside your hotel and you are in the centre of activity, from street food vendors to unlimited choice of Bars, Restaurants and Clubs. This Hotel offers 5 star luxury accommodation at budget prices....

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Helpful?
Thank mullyashfox2
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear mullyashfox2, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

London, United Kingdom
Reviewed 3 weeks ago

I only stayed here for one night but it was beautiful. The kind bed room was spacious and comfortable with all the modern luxuries. The bed was very comfortable. I had a warm and lovely bubble bath and it was very deep so lots of water to soak in. The breakfast was DELICIOUS! I wanted to stay and graze for...

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Helpful?
Thank shelleysings
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear shelleysings, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Kobe, Japan
Reviewed 3 weeks ago

To, Sungsoo Kim and a taxi driver(I'm sorry I forgot to have your name...) I stayed there with my mother from Dec 3rd to 6th. One day, I went to Jagalchi Market by taxi from the hotel. And after arriving there, we found mymother left her bag at the taxi... We were so upset, but because of your help, we...

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Helpful?
1Thank muselala
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear muselala, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Guam, Mariana Islands
Reviewed 4 weeks ago

I was supposed to visit Korea for only my Business but my family got a vacation at the same time so we had a family travel in korea for first time. First of all, we've been staying at Hyatt for first 3days and Lotte hotel for last 2days. Honestly we wanted to get a reservation at Hyatt for our all...

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Helpful?
Thank joshobina
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear joshobina, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Los Angeles, California
Reviewed 16 January 2017 via mobile

After not so satisfactory stays at the both Westin and the Park Hyatt, I decided to try something else out in Busan and glad that I did. I believe that this was my first stay at Lotte chain hotel. Booked an executive room via Expedia that came with lounge access. They upgraded my room at the check in to a...

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Helpful?
Thank LoyaltyLobby
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear LoyaltyLobby, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. I'm very impressed and thankful with your long and sincere review. It really helpful to other guests. I'm also delighted you were satisfied with your staying....

Reviewed 13 January 2017

The room and amenities all top of the line. The fitness room, pool and other spa amenities all excellent. One thing I thought would help would be a less extravagant breakfast on the 42nd floor, such as a coffee shop to get just a coffee to go with a pastry or egg sandwich that is opened at 06AM. However, if...

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Helpful?
Thank J DAVID D
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear J DAVID D, Happy New Year, J DAVID D. Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate...

Reviewed 4 January 2017 via mobile

Let me start by saying Lotte is everywhere. Its a big name in South Korea. So when you stay in one of their hotels you can't go wrong. In Busan the hotel is vast. In fact so vast there is lots of empty space in the lobby. You can call it spacious. At the elevator a lady in Korean costume...

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Helpful?
Thank We are A
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear We are A, Happy New Year, We are A. Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea`s biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: ₹ 11,425 - ₹ 17,340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Ctrip TA, Hotels.com and Agoda so you can book your Lotte Hotel Busan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Luxury Hotel in Busan
#1 Spa Hotel in Busan
#2 Family Hotel in Busan
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
25 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can only imagine any room in this hotel would be the PERFECT room, as mine was.”
 of 5 bubbles mullyashfox2, 1 Feb 2017 | Read review
“for Lotte hotel, you can get a beautiful night city views and it;'s located in the middle of hot spots so can get easily to anywhere”
 of 5 bubbles joshobina, 24 Jan 2017 | Read review
“Rooms on the high floor are quiet and do have a city or area view.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Rooms on high floor are better”
 of 5 bubbles SingaporeMahesh, 9 Dec 2016 | Read review
“Beautiful hotel design. excellent restaurant, friendly staff and super location close to everything”
 of 5 bubbles , 26 Oct 2016 | Read review
5 of 5