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I've visited Extended Stay hotels all over North America (Burbank and Vaughn to be exact) and quite frankly this was disappointing. The room is spacious which is a plus, and a little worn, which I can live with, but when the pillows smell of the...More
This property is great for a stay near the SUNY ALBANY campus. Very convenient to highway, University, restaurants, shops, etc. Staff is very nice and helpful. Rooms are spacious. Would stay again. Highly recommend, especially if you need to be near the campus.More
1 Thank Julie Y
Response from Manager_11525, Manager at Extended Stay America - Albany - SUNYResponded 3 May 2017
I appreciate you taking the time to write such a positive review. I'm so pleased to read that our convenient location was much to your liking. It is also good to know you were satisfied with the service from our staff. Once more, thank you...More
I booked this hotel via priceline for a one night stay in Albany to visit friends. The hotel is located on a strip right across from SUNY Albany with other larger brand, well regarded hotel chains in the general vicinity so I figured- how bad...More
Thank Gillian H
Response from 00esa, Manager at Extended Stay America - Albany - SUNYResponded 2 weeks ago
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed.
This hotel was clean and in a safe area. It is a bare essentials kind of hotel for overnight guests. Rooms have a microwave, small stove and refrigerator. We didn't use any of them.
My only complaint is that the drains kept clogging up. We...More
Response from 00esa, General Manager at Extended Stay America - Albany - SUNYResponded 26 August 2017
Thank you for choosing Extended Stay America and for your feedback. Although you were impressed with your room and our affordable rates, we are sorry for the issues you had in your bathroom and regret the inconvenience it caused. I will be sure to share...More
While the hotel met all my basic needs and was clean, it is the noisiest place I've ever stayed at. The walls are paper thin so you can hear every door open and shut, every shower in the room next to you and the people...More
Response from 00esa, General Manager at Extended Stay America - Albany - SUNYResponded 18 August 2017
Katotonic, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and I'm sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or...More
US$ 87 - US$ 125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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