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Holiday Inn Express Albany - Downtown

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436 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albany - Downtown
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Showing 418: English reviews
Poughkeepsie, New York, United States
Level Contributor
3 reviews
Reviewed 2 December 2014

My friend and I visited the Holiday Inn Express Albany- Downtown, the night of Halloween. I was pleased to get the employee rate because I know it's not always available. They allowed us to check in early, because we wanted to get ready to go to a concert. At check-in, Sam at the front desk was very friendly. She gave... More 

Thank CatieM610
Tara V, Manager at Holiday Inn Express Albany - Downtown, responded to this review

We are very happy to receive your review about your stay for the Hunter Hayes concert. All of our staff members work very hard to have every guests experience be a great one and to know we have done that for you is a wonderful feeling. We will be happy to share your review with all of our staff members.... More 

Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 November 2014 via mobile

The hotel is average at best and I wanted to rate it lower but felt may be unfair because I understand repairs need to happen. The hotels pool facility was closed due to maintenance, the gym was poor with 1 of 2 treadmills broken and barely any equipment besides that, the spa and sauna were not working. The hotel room... More 

Thank iantgagnon
Carol R, Director of Sales at Holiday Inn Express Albany - Downtown, responded to this review

Dear iantgagon, Thank you for taking the time to write a review about your experience here at the hotel. We take the safety of our guests very seriously here and when something needs to get fixed we take care of it as quickly as possible. If we need to order parts, that item remains shut down until those parts come... More 

Durham, United Kingdom
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 November 2014

Friendly receptionist. Room spacious and well equipped (iron, hairdryer, toiletries etc). Bed comfortable with plenty of pillows.Could do with lighting on both sides of the beds although overall the lighting was good. Bathplug didn't fit. Toilet seat was slightly broken.Our room faced several main roads so was rather noisy. Shuttle bus to station was very useful and our driver was... More 

Thank Carol T
Level Contributor
3 reviews
Reviewed 11 November 2014

This was my second visit to this hotel. I stayed here around the same time last year. Doug delivered superb customer service as he checked us in. Michael the shuttle driver had us going with his trivia questions and was pleasant as well as timely when picking us up or dropping us off. Sam at the front desk worked diligently... More 

Thank Nardia A
1 review
Reviewed 10 November 2014

The front desk was awesome!! Made you feel welcomed every time we walked in. The hotel was clean and accomodates our needs. The shuttle was very handy especially in the morning to get us to the alfred e smith bldg. The room was very comforting for the length of time we had to be away from our families. The bed... More 

Thank MarisaScott
Leuven, Belgium
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 November 2014

Nice basic hotel Comfy beds, friendly front desk. Steam room was a bit grimy but good location to Smith building. Offers shuttle and is only a 10 min if you decide to walk.The breakfast was what you would find at Holiday Inn, beds were comfy, it was quiet . My room was on the 5th floor, and a decent view... More 

Thank giabee
New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2014

I stayed at the Holiday Inn Express in downtown Albany on Oct. 16, 2014. The staff were uniformly friendly and helpful. The room was clean and well-maintained. Also, the van to and from the Amtrak station was very helpful. The hot food at breakfast (steam table food) was somewhat disappointing, but there were other choices such as toast and cereal.... More 

Thank Singer123
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 October 2014 via mobile

Arrived in Albany late at night looking for a place to stay for one night. Tired. No reservation. Low expectations. Popped in here looking for a room. Front desk service was very good, excellent in fact. Efficient. Helpful. Room was great. Very quiet and spacious with very good amenities. Shuttle service to downtown locations was handy. Good location. We're leaving... More 

Thank Jeff O
Montreal, Canada
2 reviews
Reviewed 14 October 2014

My friend and I were in town for the Mohawk Hudson River Marathon. We chose this hotel because of it's proximity to the finish line. We stayed here 2 years previous and were happy with it. The staff are very helpful and friendly. They go out of their way to make the stay pleasant. The breakfast was put on early... More 

Thank Gemcc2014
buffalo new york
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 October 2014 via mobile

My husband and I stayed for 3 nights since he was attending a conference. Our 4th floor room was clean, quiet and comfortable. Even facing the highway, we had no noise issues. The room was cleaned early every morning while I worked out and had breakfast. I agree that the location with abandoned buildings was a little disconcerting but we... More 

2 Thank kathyjac

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Region: United States > New York > Albany
Price Range: ₹ 6,750 - ₹ 10,160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albany - Downtown staff and other travellers.
4 questions
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South West Scotland
Moriah, NY
New York City, New York
over a year ago
New York
over a year ago

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Questions? Get answers from Holiday Inn Express Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room.”
 of 5 bubbles Canajun1, 21 Nov 2016 | Read review
“Restaurant up the road was not good, bit cheap and nasty but actually quite expensive :(”
 of 5 bubbles susanbT7005JU, 27 Oct 2016 | Read review
“Hotel has some covered parking. Might be important in the winter.”
 of 5 bubbles Billooltewah, 15 Oct 2016 | Read review
“Ask to be away from the freeway side of the building.”
 of 5 bubbles TomB265, 29 Aug 2016 | Read review
“Ask NOT to face the highway!”
 of 5 bubbles Carriebomb, 30 Jul 2016 | Read review
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