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TownePlace Suites Albany University Area

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#19 of 50 Hotels in Albany
Certificate of Excellence
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TownePlace Suites Albany University Area
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154 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Albany University Area
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Showing 151: English reviews
Maplewood, Minnesota
Reviewed 2 November 2014

Looking at some of the earlier reviews there is clearly a difference of opinion regarding the quality and location of the hotel. If you are looking for a hotel "experience" in the luxury since of the word then this is not the hotel for you. If you are looking for a quiet place to sleep, a clean room, central location...

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Helpful?
1Thank Minnpink
Lisa L, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for staying with us! We are very conveniently located on Washington Ave. Please return soon.

Pleasantville, New York, USA
Reviewed 4 September 2014

We have stayed here several times because of the size of the suites; the proximity to my brother's house but especially because it is pet friendly. Admittedly the rooms are dated (the TownePlace near the Medical Center is much nicer) but this one is cheaper and more convenient location wise. I'm using the suite (generally the 2 bedroom) to sleep...

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Thank 313maureenc
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to review your stay at the TownePlace Suites. Thank you especially for your kind words about the friendliness of our staff. I was also happy to hear that you have had no issues with traffic noise during your stay. We look forward to your next stay with us!

Charleston
Reviewed 3 September 2014

Great central location near SUNY Albany, the malls, restaurants, etc. Friendly, helpful staff, nice complementary breakfast, great 2 bedroom suite layout, excellent view of SUNY campus; facility and furniture getting a little tired and dated, carpets beat, laminate floor does not belong in bathrooms, parking sparse at times. Overall enjoyed our stay and will be back.

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Helpful?
Thank furnari55
Chris D, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for your kind words about our hotel and for taking the time to review your stay. I am happy to hear that you enjoyed your visit -- we look forward to having you back with us very soon!

Colchester, UK
Reviewed 2 September 2014

Based on some earlier reviews, we booked this place for 7 nights. On arrival, we were concerned how close it was to the interstate. And from there things went downhill so fast that within half an hour of checking in, we decided one night was more than enough and we cancelled the remaining 6 nights of our stay. This place...

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Helpful?
1Thank teemgee
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for sharing your experience at our hotel. I am sorry that your hotel experience failed to meet either your or our expectations. We have addressed your maintenance and housekeeping concerns with our team to ensure that they were corrected for future guests. I hope that your future travels are much more relaxing and enjoyable.

Boston, Massachusetts
Reviewed 25 August 2014

We wanted a place close to the thruway but without breaking the bank. Admittedly we don't usually stay in suites so won't compare but for a hotel room for us and our 15 yr old for the night this was perfect. The lobby that people describe as too small felt like a small,hip European hotel " lobby" with fruit and...

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Helpful?
Thank Mark F
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to review your experience at the TownePlace Suites Albany University Area. We appreciate your kind words about our hotel and hope to have you back as our guest in the near future.

New York City, New York
Reviewed 10 August 2014

Front desk was good and after that downhill. The hotel is tired & needs more than a refresh. Room was clean but tub non skid surface was worn out & dingy looking. Shower curtain was too long and bottom was permanently stained from collecting dirt & germs. Air conditioning unit was inadequate for room and another guest mentioned it to...

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2Thank EB100
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for your kind words about our front desk team and your room's cleanliness. I was sorry to read that those were the highlights of your stay, however. I was especially concerned to read your experience with our carpeting since we just had all of our carpets (new in December of 2012) professionally cleaned a few weeks ago. We...

NJ
Reviewed 5 August 2014

We had a lacrosse tournament to attend at the University of Albany, and we booked this room many months in advance. I was unaware that the term "suite" is used so loosely here. We could've stayed anywhere, we booked so early, but we are Marriott rewards members so I just figured we could accumulate points, and it WAS a suite......

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Thank desp4vacay
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

I am sorry to hear that you did not enjoy your stay at our hotel and that we will not have you as our guest in the future. I wish that we were aware of your dissatisfaction during your stay so that we could have either corrected the deficiencies that you encountered in your room or found you an alternate...

Chicago, Illinois
Reviewed 2 August 2014

We stayed 1 night with the family. The location is literally across the street from the University of Albany. It is a nice campus and worth seeing. It is also just a few blocks of the interstate so even if you are looking to go downtown it is just a few minutes. There are places to eat right nearby as...

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Helpful?
1Thank Teahan
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites. I appreciate your many kind words for our hotel, the staff and the location. I apologize that our pool hours proved to be problematic, especially our delayed opening after the morning rain storm, and for the inadequate stock of pots and pans in your suite. I...

Parts Unknown
Reviewed 27 July 2014

I was in need of a last minute room in Albany and everything close to airport was $175 or up. This was lowest priced property of a known brand (Marriott) I could find to accommodate my family at late notice. I've never stayed at a TownePlace but I think Marriott must just take tired, old, musty Residence inns and rebrand...

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Helpful?
Thank Captain_Levelman
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

I appreciate that you have taken the time to share your experience at our hotel. I was sorry to read that you did not enjoy yourstay at our hotel. To clarify, this hotel has always been a TownePlace Suites hotel and underwent a complete renovation in the winter of 2012-2013. I am not sure when you stayed at our hotel...

Apollo, Pennsylvania
Reviewed 21 July 2014

I went to Albany for a personal trip (sporting event) with my son and two of his friends- When I initially called I booked 25 rooms for three nights and the staff had no problem accommodating our group. When we arrived for check-in, everything was set up and everyone who had called in to reserve their room was able to...

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Helpful?
Thank Bob M
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to give us a Five Star review of your stay at the TownePlace Suites Albany University Area. I am happy that we were able to resolve the unfortunate reservation issue and that our hotel met your group's needs. I look forward to your team's next trip to Albany!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
TownePlace Suites by Marriott SUNY Albany hotel provides the perfect location when traveling to Albany for business, relocation, or pleasure. Our Albany hotel is central in the capital area and is only minutes to most everything. Conveniently located off I-87 and I-90, next to SUNY Albany and only minutes to shopping centers, downtown Albany and Albany International Airport. TownePlace Suites by Marriott Albany hotel offers uncomplicated living with your budget in mind. ... more   less 

Additional Information about TownePlace Suites Albany University Area

Address: 1379 Washington Avenue, Albany, NY 12206
Region: United States > New York > Albany
Price Range: ₹ 8,044 - ₹ 11,314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albany University Area 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Albany: Suny Hotel Albany
Albany Towneplace Suites
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Albany University Area staff and other travellers.
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Woodland, California
over a year ago
5 months ago
Melbourne, Australia

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Questions? Get answers from TownePlace Suites Albany University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathroom is bigger in a king room than those with two queen beds.”
 of 5 bubbles davidbP682FQ, 18 Mar 2017 | Read review
“Call and ask front desk for any special needs.”
 of 5 bubbles 415shawnas, 15 Mar 2017 | Read review
“Get a room with a view in the main building complex near where most of the amenities offered are located.”
 of 5 bubbles runniem, 20 Feb 2017 | Read review
“i like the studio suites. comes with kitchenn”
 of 5 bubbles tessyx97, 19 Feb 2017 | Read review
“Ask for room away from Washington Ave if you are very sensitive to noise.”
 of 5 bubbles familyv2015, 18 Feb 2017 | Read review
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