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Howard Johnson Inn - Albany

313 reviews
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Traveller (33)
Room & Suite (13)
Dining (1)
Overview
  • Excellent15%
  • Very good25%
  • Average29%
  • Poor14%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
1.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (313)Write a Review
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All reviewshard mattressbig poolexcellent free breakfastan older propertyvisit familyhot itemswi fiwhole foodsclean roomnice propertyfront desk personeasy accessclose to the airportconvenient locationassociatesfixturessofa
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41 - 45 of 298 reviews
Reviewed 29 June 2017

The hotel room smelled musty and like paint. I have allergies and that night I had difficulty sleeping, but it was late and we were very tired so we just dealt with it. The clerk on duty when we checked in wasn't friendly, but he...More

Review collected in partnership with Howard Johnson
Thank nancym22401
Response from HoJoAlbanyNY, Guest Relations Manager at Howard Johnson Inn - AlbanyResponded 1 July 2017

Dear nancym22401, I am so sorry that you smelled of paint in your room. In the future please address immediately so that our staff will clean and disinfecting to restore the clean smell of our accommodations. It's our primary goal to ensure that you receive...More

Reviewed 28 June 2017

I would not have known housekeeping had been in my room if the wastebaskets weren't emptied. I think that is all that was done. The bed was not even made. When I went to check-out there was no one there and no bell or other...More

Review collected in partnership with Howard Johnson
Thank U5788WJbabs
Response from HoJoAlbanyNY, Guest Relations Manager at Howard Johnson Inn - AlbanyResponded 1 July 2017

Dear U5788WJbabs, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...More

Reviewed 27 June 2017

The first room we checked into had a dirty bathroom. It was so bad that when I wiped the toilet seat with a white wash cloth it turned black. Housekeeping did come to re-clean the bathroom but when we returned to the room over 4...More

Review collected in partnership with Howard Johnson
1  Thank lauranp2017
Response from HoJoAlbanyNY, Guest Relations Manager at Howard Johnson Inn - AlbanyResponded 1 July 2017

Dear lauranp2017, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can...More

Reviewed 27 June 2017

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Review collected in partnership with Howard Johnson
Thank chynnanh
Response from HoJoAlbanyNY, Guest Relations Manager at Howard Johnson Inn - AlbanyResponded 1 July 2017

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Reviewed 23 June 2017

First, when I checked in, they authorized by card for the entire amount only to take it out of my account the following week which put my bank account in the negative balance. Next, I had to change rooms because I had bite marks on...More

Review collected in partnership with Howard Johnson
Thank predethiaw
Response from HoJoAlbanyNY, Guest Relations Manager at Howard Johnson Inn - AlbanyResponded 1 July 2017

Dear predethiaw, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Fortunately, the pest control experts that we employed to complete the thorough inspection following your complaint discovered no evidence...More

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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room Service
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 58 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 58 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (33)
Room & Suite (13)
Dining (1)
Pool & Beach (1)
Questions & Answers
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David S
10 November 2015|
AnswerShow all 2 answers
Response from David S | Reviewed this property |
This is a little flaw in trip Advisor as I am responding to my own reply to another travelers post. I felt the post was made up bull.
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Room Tips
"The view on the courtyard is beautiful and the staff very kind and helpfull.Also a pool."
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"I would probably ask for one in the front"
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"was located on the 2nd floor. NO ELEVATORS"
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"I'd go with downstairs so your car is right outside your door."
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