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Hampton Inn Albany - Wolf Road (Airport)

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#12 of 50 Hotels in Albany
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Hampton Inn Albany - Wolf Road (Airport)
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610 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Albany - Wolf Road (Airport)
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Showing 608: English reviews
Lancaster County, Pennsylvania
Reviewed 11 August 2016 via mobile

I have stayed here at least once per year for the past 4 years and it's steadily gotten worse with every visit. This July was the final straw. First room smelled like a wet basement, and they switched me to another that didn't smell. However, the white duvet had dirt all over it like it hadn't been washed between guests...

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Helpful?
1Thank David B
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Dear David B, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with cleanliness and the unpleasant odor, and we’re working with our team to ensure the situations don’t happen again. As well, we regret the level of service you witnessed from our...

Albany, New York
Reviewed 10 August 2016

We were greeted by friendly,attentive and professional staff. We made a request to be near the elevator. The room was quiet even though we were close to it. The location is great. The price is very reasonable without loss of quality .

Review collected in partnership with Hampton
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Helpful?
Thank marymJ6779RB
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Dear MarymJ6779RB, Thank you for sharing your experiences with us while a guest at our hotel. We are so pleased to hear you found our location to be convenient and staff to be helpful and attentive. We hope you enjoyed your special weekend and we look forward to welcoming you back to our hotel when you visit Albany again! Thank...

Manorville, NY, United States
Reviewed 9 August 2016

My husband and I stay at Hampton Inn Wolf Rd. at least 2 times per year; in February and in August. Staff is always friendly and very accommodating ; extremely good customer service. Very clean rooms and public areas. complimentary breakfast more that satisfying. Great value for price of stay!

Review collected in partnership with Hampton
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Helpful?
Thank Jean M
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello Jean M, Thank you for sharing your experiences with us while a guest at our hotel. I am pleased to hear that you were happy with your stay and found us to be a great value. And I am so happy to hear you found our front desk team friendly and accommodating. The feedback from our guests is so...

Albany, New York
Reviewed 7 August 2016

The lobby appeared clean although a few people commented there was a bacon smell, but I did not notice. The hotel room appeared clean at first glance, but - the shower drain needed to be seriously cleaned out, and even after an attempt, the shower was still slow to drain. The duvet could use a wash - it appears to...

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Helpful?
Thank honestreport2016
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Dear honestreport2016, Thank you for sharing your experiences with us while a guest at our hotel. I'm so sorry you were not satisfied with your stay. This is definitely not the impression we want our guest's to leave with. We have relayed your comments regarding the cleanliness of the room to housekeeping so it can be addressed. Thank you again...

Florida City, Florida
Reviewed 4 August 2016

We arrived a bit early but were able to get our room - Thanks !! Front desk staff very friendly and helpful with directions and meal suggestions. ( All restaurants very close as was the mall.) The room was comfortable and spacious with desk & easy chair . Good sleep ! Quick trip to the airport with hotel shuttle -...

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Helpful?
Thank Betsy448
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello Betsy448, Thank you for sharing your experiences with us while a guest at our hotel. I am pleased to hear we were able to accommodate you with an early check in! And I am so happy to hear you found our front desk team helpful and friendly. We do have a lot of restaurants and shopping close by and...

Montreal
Reviewed 3 August 2016

I cannot say how disappointing this hotel was after having stayed at 2 other Hampton Inns on our vacation in NY. The room stank pf smoke, even though it was supposed to be non-smoking. The staff, however, was helpful & gave us some Febreze to use so we could sleep better. There was no safe in the room & no...

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Helpful?
Thank tbml
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello tbml, Thank you for sharing your experiences with us while a guest at our hotel. I'm so sorry to hear you found our hotel disappointing. This is definitely not the impression we want our guest's to leave with. We do have microwaves and refrigerators available upon request as well as on one of our floors permanently at a slightly...

Rutland, Vermont
Reviewed 2 August 2016

Room was clean and comfortable. Stay there whenever I am in Albany. Breakfast, internet, parking all with no issues. Easy checkin online. They email you prior to your stay to checkin online. Convenient to shopping, restaurants, airport

Review collected in partnership with Hampton
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Helpful?
Thank Nottevt
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello Nottevt, Thank you for sharing your experiences with us while a guest at our hotel. I am so pleased to hear you found our hotel to be clean and comfortable. We pride ourselves on our friendly staff. I am also happy you found our check-in on-line to be easy. We hope to welcome you back as our guest in...

Eagan, MN
Reviewed 31 July 2016

Nothing special here. No on site restaurant or bar. Pool is outdoor. Really small workout area. But, I did discover the front desk will give you access to a local work out facility with pools, tracks and weights. Breakfast was good. Pillows are supersoft.

Review collected in partnership with Hampton
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Helpful?
Thank mntravelprincess
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello mntravelprincess, Thank you for sharing your experiences with us while a guest at our hotel. I'm so sorry to hear our hotel fell short of your expectations. While we don't have a restaurant or bar in the hotel, we do have one within walking distance, just across the parking lot and we also have a shuttle that can take...

Baltimore, Maryland
Reviewed 31 July 2016

Very large rooms. Pool was quite nice, though no lounge chairs, just straight-backed. Had the outdoor fountain worked it would have been even better on a 95 degree day. The breakfast was much fresher and tastier than competitors.

Review collected in partnership with Hampton
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Helpful?
Thank Gregchik
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello Gregchik, Thank you for sharing your experiences with us while a guest at our hotel. I am so pleased that you were able to enjoy our pool. I will have our maintenance team look at the fountain outside to ensure it is working properly. I am happy our breakfast exceeded your expectations! And we wish you could have stayed...

Bronx, United States
Reviewed 29 July 2016

There was no microwave/refrigerator in the room which was disappointing. The bathroom sink was backed up & there was a leak/mold situation on the floor beneath me. Camp out elsewhere when staying in Albany.

Review collected in partnership with Hampton
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Helpful?
Thank Detrel H
Heidi D, General Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review

Hello Detrel H, Thank you for sharing your experiences with us while a guest at our hotel. I'm so sorry to hear you found your room disappointing. This is definitely not the impression we want our guest's to leave with. We do have microwaves and refrigerators available upon request as well as on one of our floors permanently at a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hampton Inn Albany-Wolf Road (Airport) hotel, located 1.5 miles from Albany International Airport. Use our complimentary airport shuttle for the short ride to our conveniently located Albany, NY hotel. Surrounded by trees in a quiet rural setting, our hotel is a tranquil retreat when you travel to Albany. Historic downtown Albany and the New York State Capitol are only six miles away.We are within one mile of shopping and restaurants at the Colonie Center Mall. Visit Times Union Center and Palace Theatre, or take an Albany Aqua Ducks tour on the Hudson River. Explore the historic Shaker settlement at the Shaker Heritage Society, and tour the Schuyler Mansion, a Georgian home built by a Revolutionary War general.We are also a short drive to the Saratoga Race Course and close to colleges such as Union College, Siena College, Rensselaer Polytechnic Institute and U-Albany. If you’re here for business, we are close to many Fortune 500 companies, and Nano Technology Manufacturing is just minutes away.Reserve one of our 153 guest rooms featuring king-sized or double beds. Select a king room with sofa bed and large work desk. Connect to free high-speed internet access to surf the web. Get some work done at the desk or use the convenient lap desk as you relax on the bed. Watch your favorite premium cable channels on the 32-inch HDTV. Show your room key and work out for free at the Rudi Ciccotti Center. ... more   less 

Additional Information about Hampton Inn Albany - Wolf Road (Airport)

Address: 10 Ulenski Dr, Albany, NY 12205
Region: United States > New York > Albany
Price Range: ₹ 6,152 - ₹ 12,435 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Albany - Wolf Road (Airport) 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Hampton Inn Albany - Wolf Road (Airport) Hotel Albany
Albany Hampton Inn
Hotel Style:
#9 Family Hotel in Albany
#11 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Albany - Wolf Road (Airport) staff and other travellers.
4 questions
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Carbondale, Colorado
3 months ago
Frankfort, New York

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Questions? Get answers from Hampton Inn Albany - Wolf Road (Airport) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for room away from elevator”
 of 5 bubbles zandc, 8 Nov 2016 | Read review
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