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The Desmond Hotel Albany

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#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersSilver level
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730 Reviews from our TripAdvisor Community

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There are newer reviews for The Desmond Hotel Albany
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Showing 728: English reviews
Chapel Hill, North Carolina
Reviewed 29 July 2015

Perfect location for airport access & breakfast was delicious with excellent waitstaff. I loved this hotel and used to recommended it, however after my last 2 stays in July I would recommend avoiding until remodel is complete! I could hardly walk after sleeping on horrible mattresses Crib provided had a non breathable bumper, which is NOT recommended by my pediatrician...

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Helpful?
Thank Elizabeth55150
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, Thank you for providing detailed feedback regarding your stay. We are happy to hear you enjoyed your breakfast and our friendly waitstaff. A nearby overpass is currently under construction and was the noise you heard, we apologize for that inconvenience. Please know that the hotel is scheduled for a renovation of the guestrooms, we are currently in process...

Flanders, New Jersey
Reviewed 28 July 2015

Jay Cloutier (Sales Manager) and the Desmond team were fabulous providing accommodations to our baseball team playing in the Mid-Atlantic Regional tournament from July 24-28th. We were able to get 19 rooms at a reasonable price, even though the baseball Hall of Fame induction ceremonies and opening of Saratoga Racetrack were also occurring on the weekend. Thank you for a...

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Helpful?
Thank Greg B
Houston, Texas
Reviewed 26 July 2015

Thankfully we always bring back up details on where we are staying and going....the front desk(Karissa) person who helped us??? could not find anything on us and finally gave us a room for handicapped. She did offer a suite in compensation for not being able to find anything but it was not clean at 5P.M. and had no idea how...

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Helpful?
Thank Dalgal2
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear guest, We thank you for letting us know of the issues you experienced at check-in and with housekeeping. We take all feedback seriously and are addressing this now with the appropriate managers.

East Coast
Reviewed 25 July 2015

My rating is actually a 3.5, so I rounded up to a 4 to give them the benefit of the doubt. Nothing was particularly *bad* about the Desmond, but nothing jumped out as being spectacular either. If you stay at the Desmond and are surprised by the dated decor, shame on you for not doing your homework. Two minutes on...

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Helpful?
Thank soah_kim
Odessa, Texas
Reviewed 24 July 2015

The Desmond is very close to the Albany Airport with a 24 hr shuttle service. Clean and Courteous. Had Desert late and it was delivered with a smile. The setting itself is revamped and well done. The elevators are small but functional. Overall nice!

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Helpful?
Thank John S
Jersey City, New Jersey
Reviewed 23 July 2015 via mobile

They are a nice hotel. However, we had the bridal shower, rehearsal dinner and wedding block all at the hotel, but they wouldn't provide the hotel shuttle for just the bridal party to go 1 way to the venue because it was 10 miles away and outside the 3 mile zone. It was disappointing after having given them so much...

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Helpful?
Thank runnerchicknyc
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, Congratulations on your recent wedding! We are sorry to hear that our shuttle policy was apparently not explained properly to you. Shuttle service is provided at no cost within a 3 mile radius of the hotel, and for a small fee for anything over 3 miles. Thank you for letting us know so that we can address this...

Atlanta, Georgia
Reviewed 23 July 2015

Spent one night here in mid July. It's summer and sunny. That may bias my view. The hotel is clean, comfortable and worth the price of admission. Usually I am hesitant to deviate from the standard corporate hotel because the quality level varies so much with local hotels. This one is worth you time. The inside atrium areas must be...

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Thank yukontraveler
Nyack, New York
Reviewed 22 July 2015

Staying here for a conference and intrigued by the unique layout of the hotel. It is set up like a colonial village, but all indoors. The rooms are fine. Some how though the hotel manages to look rather worn, even though it is in good condition and up to date. The internet was spotty and slow, long wait for our...

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Helpful?
Thank JHT48310
Melville, New York
Reviewed 18 July 2015 via mobile

Hotel is located right off the highway and easy to get to. It is a large facility with an old mansion type feel. It's well maintained but could defiantly use some updating. Although, some people may be info this hotel style. The room had a slight moldy odor but was very clean and quiet. The conference rooms were ok. The...

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Helpful?
Thank hdogiakis
Philadelphia, Pennsylvania, United States
Reviewed 16 July 2015

Loved staying here. A bit hard to find, the directions were good but there's no markings on the outside of the building, just the number. The building where you check-in & breakfast was a couple doors down from the building where our room was. No problem as all! Room was beautiful! Breakfast was self-serve but had all we wanted or...

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Helpful?
Thank Cyndi M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Tavern at The Desmond
The Tavern at The Desmond
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Desmond Hotel is conveniently located at the entrance of the Albany International Airport (ALB), adjacent to shopping on Wolf Rd and minutes from downtown Albany via I-87 and I-90. As Albany's premier hotel and conference center, The Desmond is an independent, family owned and operated property that is proud to celebrate over 40 years of providing superb accommodations, outstanding service and a one-of-a-kind experience. Deluxe accommodations await with 322 guest rooms and suite options including king size four-poster beds, double queen beds, executive suites, junior suites and spiral staircase duplexes. The hotel offers exceptional dining choices in our casual, sophisticated Simpson's and The Tavern, an English pub. Modeled after a colonial village square, our two indoor courtyards feature mock storefronts, brick pathways, a koi pond, beautiful fountains, and balconies that overlook our year-round landscaping. Together with our elegant ballrooms, these indoor courtyards provide a gorgeous and unique backdrop for weddings and galas. Versatile facilities, award-winning food, and personal service make the hotel an exceptional venue for meetings and conferences. We invite you to experience The Desmond. ... more   less 

Additional Information about The Desmond Hotel Albany

Address: 660 Albany Shaker Rd, Albany, NY 12211-1056
Region: United States > New York > Albany
Price Range: ₹ 11,337 - ₹ 14,256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Desmond Hotel Albany 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
Desmond Hotel Albany
Hotel Style:
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Romantic Hotel in Albany
#10 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from The Desmond Hotel Albany staff and other travellers.
5 questions
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Warwick
6 months ago
over a year ago
Hyde Park, New York
over a year ago
Hyde Park, New York
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Questions? Get answers from The Desmond Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that are sold as having a 'courtyard' view. It can be very noisy.”
  • 4th floor room, back of hotel.
 of 5 bubbles BLDTraveler, 22 Nov 2016 | Read review
“Overlooking the courtyard is nice. Otherwise not any great views.”
 of 5 bubbles LindaS770, 7 Nov 2016 | Read review
“Take an inside room with a view of the atrium.”
 of 5 bubbles 834larryd, 1 Nov 2016 | Read review
“A room in the back of hotel lets you see your car in the lot.”
 of 5 bubbles Jacques1313, 20 Oct 2016 | Read review
“Outward facing rooms are quieter than the courtyard.”
 of 5 bubbles MikeN660, 12 Oct 2016 | Read review
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