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    Best Western Sovereign Hotel - Albany

    1228 Western Avenue, Albany, NY 12203-3326
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    1/10/2017 2/10/2017
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    Traveller (111)
    Room & Suite (46)
    Dining (6)
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    Overview
    • Excellent30%
    • Very good26%
    • Average21%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “waffles” (39 reviews)
    “indoor pool” (31 reviews)
    “hot breakfast” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express Hotel & Suites Latham
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    Hampton Inn Albany-Western Ave/University Area
    905 reviews
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (983)
    There are newer reviews for Best Western Sovereign Hotel - Albany
    See the most recent reviews
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    11 - 15 of 943 reviews

    Reviewed 4 weeks ago

    We were in Albany for a wedding and spent two nights at the hotel. The brightest spot? The front desk was awesome and super accommodating - if I could review them separate it would be five stars. There weren't enough "do not disturb" signs in...More

    Thank Andrew R
    Reviewed 4 weeks ago

    This property is old and worn--badly in need of a renovation. The halls are filthy and the rugs are disgusting--there was only one tiny working elevator for the entire hotel. Our room was not properly vacuumed, and one of the nights we were there--they forgot...More

    1  Thank CMF19076
    Response from Gil S, Manager at Best Western Sovereign Hotel - AlbanyResponded 4 weeks ago

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 4 weeks ago

    Although the staff was very nice the hotel was old dirty and rundown. One elevator did not work and the other was barely big enough to fit the luggage cart. The breakfast was the usual spread but sauagenand eggs were burnt and the muffins frozen...More

    Review collected in partnership with Best Western
    Thank mariez923
    Reviewed 14 August 2017

    This hotel was dirty. The breakfast was not good. We could not get additional towels and washcloths for a room with 4 guests. Only received enough for 1. The overall experience felt dirty and unsatisfactory.More

    Review collected in partnership with Best Western
    Thank Katherine R
    Response from Gil S, Manager at Best Western Sovereign Hotel - AlbanyResponded 4 weeks ago

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 11 August 2017

    The whole hotel smelled. Carpets and old and dingy. The room furniture did not match the room. Ceiling tiles falling down. I though we might die in the elevator! Could not even use the pool because it smelled so bad, water was cloudy and had...More

    Review collected in partnership with Best Western
    Thank Kim G
    Response from Gil S, General Manager at Best Western Sovereign Hotel - AlbanyResponded 14 August 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Holiday Inn Express Hotel & Suites Latham
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    Courtyard by Marriott Albany Thruway
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    Hampton Inn Albany-Western Ave/University Area
    905 reviews
    #3 of 50 hotels in Albany
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Free Parking
    • Meeting Rooms
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • US$ 91 - US$ 132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Accessible rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Priceline, Hotels.com, Expedia, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Best Western Sovereign Hotel - Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Albany Best Western ,
    • Best Western Albany
    Add Photo Photos
    Traveller (111)
    Room & Suite (46)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (57)
    Bathroom (14)
    Business Centre & Event Rooms (1)
    Nearby
    Courtyard by Marriott Albany Thruway
    203 reviews
    1.58 km away
     
    SpringHill Suites Albany-Colonie
    370 reviews
    3.15 km away
     
    Holiday Inn Express Hotel & Suites Latham
    352 reviews
    11.17 km away
     
    Hampton Inn Albany-Western Ave/University Area
    905 reviews
    .69 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    3.51 km away
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    2.20 km away
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    2.70 km away
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    Ask a question
    Questions & Answers
    lee r
    12 May 2017|
    AnswerShow all 5 answers
    Response from Gil S | Property representative |
    Hi. We do have iron and ironing board in all the rooms. Thank you.
    0
    Votes
    ninsero
    26 April 2017|
    Answer
    Response from Gil S | Property representative |
    Hi ninsero, Congratulations on the wedding! Thank you for your inquiry. We can definitely arrange transportation to and from the venue. This will depend on the number of rooms booked and the number of people to transport... More
    0
    Votes
    danna l
    12 September 2015|
    Answer
    Response from Gil S | Property representative |
    Hi. Thank you for your inquiry. We are located on Western Avenue in Albany NY. Right accross from University at Albany.
    0
    Votes
    Room Tips
    "Interior pool view rooms may be quieter during non-peak seasons."
    Read review
    "Bring your flip flops for the shower."
    Read review
    "Random luck as to whether or not you find a "good room"--there may not be any."
    Read review
    "Best room would be at another hotel"
    Read review
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