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Hilton Garden Inn Albany / SUNY Area

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#9 of 50 Hotels in Albany
Certificate of Excellence
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Hilton Garden Inn Albany \/ SUNY Area
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627 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Herts, UK
Reviewed 1 week ago

This is a very standard HGI with good attentive service and staff. Good cleanliness and overall in a satisfactory condition however, when compared to other hotels in the area it is in need of updating and is looking quite tired. The exercise room is adequate but cramped and dull.

Review collected in partnership with Hilton Garden Inn
Thank CSBHerts_UK
Miranda W, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear CSBHerts_UK, Thank you for choosing to stay with us at the Hilton Garden Inn Albany/SUNY. We appreciate you taking the time to provide us with feedback on your recent visit and thank you for your kind words regarding our service and staff. We understand that as time passes hotels can quickly turn from new and stylish to outdated and...

Reviewed 31 October 2016 via mobile

Flew into Albany very early....visiting nephew to see him play at U ALBANY football game. Hotel located across the street from the University so very convenient. We arrived early as the game was an early event and upon check in we found our room was ready which was great. We were warmly greeted by the front desk staff Sammy and...

1Thank KCG62
About Hotel's Favourite Review
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad I was able to speak with you during your check in process to know you found our desk staff as being warm and hospitable. These types of experiences are what we want to have our...

Reviewed 1 week ago

This is our hotel of choice in Albany. It's very clean and comfortable, and the staff is terrific. Right across the street from SUNY Albany, it's and easy drive to downtown, and much more affordable than the hotels closer to the center of the city.

Review collected in partnership with Hilton Garden Inn
Miami, United States
Reviewed 1 week ago

Excellent place to stay when in Albany. Staff is always friendly and ready to assist in any way to ensure your stay is pleasant and comfortable. It is in an adequate location for Schenectady and Burlington business purposes as well as close to the Albany International Airport. Will stay here again soon!

Review collected in partnership with Hilton Garden Inn
Thank H2642KBeduardol
Whitesboro, New York
Reviewed 2 weeks ago via mobile

Whenever I am in the Albany area for work I stay at this hotel. This past week I stayed here before three days and was extremely satisfied with my stay. Upon my arrival the hotel staff greeted me and was more than willing to help me any of my needs. The room was clean and very comfortable. I usually do...

Thank JimL4816
Los Angeles, California
Reviewed 2 weeks ago

I enjoyed everything about my stay at the Hilton GardenInn Albany SUNY. I wish I could have stayed longer because the bed is the most comfortable bed ever. The room was very large too; Room 721. Nice!

Review collected in partnership with Hilton Garden Inn
Thank Libejn
New Castle, Delaware
Reviewed 3 weeks ago

Central reservations goofed wrong hotel. Uncomfortable bed, useless pillows, tight accommodations, noisy refrigerator, loud traffic noises and bright outdoor lights,to name a few. Had to enter room fully to put lights on from entry lighting being only illumination.

Review collected in partnership with Hilton Garden Inn
Thank P863EOlorim
Reviewed 3 weeks ago

The hotel is old even though they renovated it. My room smelled musty and the window would not lock. It was average for the price. However, I was expecting something a little better. the hallways are old and it looks like a poor renovation job. The furniture in the room was too old.

Review collected in partnership with Hilton Garden Inn
Thank H5034FCrobertd
Albany, United Kingdom
Reviewed 3 weeks ago

Lovely staff, very courteous. Indoor parking (a plus on snowy days). Friendly. Loved the gas fireplace in the lobby. I was visiting family nearby. Staff got me a taxi with Devin, wow best ever taxi, thanks front desk!

Review collected in partnership with Hilton Garden Inn
Thank E7972YMjamesa
Cicero, New York
Reviewed 3 weeks ago

We stayed here for a weekend getaway from the winter. It was desirable to have a pool so our daughter could swim. Overall the hotel was great but the pool area left much to be desired. It was not cleaned regularly and there were never any dry towel. Food was wonderful although breakfast staff was slow. There was only one...

Review collected in partnership with Hilton Garden Inn
Thank Meg H

92 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (72)
Bathroom (3)
Room/Suite (29)
Pool/Beach Area (4)
View from Room (3)
Hotel & Grounds (9)
Family/Play Areas (1)
Dining (1)
Other (22)

Management photos: Courtesy of the property manager

All Management Photos (20)
Room/Suite (10)
Hotel & Grounds (7)
Dining (1)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)


  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: ₹ 8,617 - ₹ 14,512 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
8 questions
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Philadelphia, Pennsylvania
5 months ago
Minneapolis, Minnesota
10 months ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon

See all questions (8)

Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton can be risky as far as noise as they seem to have a lot of young sports teams stay with them. Luck of the draw to get a quiet floor.”
D6506FTbethm, 11 Dec 2016 | Read review
“Most rooms seem OK. I can't comment on all the floors.”
  • Bed and Desk
  • View looking towards door
  • Closet and Microwave Area
  • Excecise Room
EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
OPrimeTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
geves2016, 26 Sep 2016 | Read review
5 of 5