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Grand Swiss-Belhotel Medan

0.6 km from Medan centre
  • Free Wifi
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Jl. S. Parman 217, Medan 20112, Indonesia
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673 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Swiss-Belhotel Medan
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Showing 505: English reviews
Singapore
Reviewed 20 December 2015

Just recently, I have spent about 5 days at Grand Swiss-Belhotel Medan with my mum and sister for visiting my daughter-in-law family. We had a connecting rooms as requested. The front desk staff and lobby staff are very friendly and helpful and the rooms are very clean except the toilet need to do some repair and maintenance. I was quite...

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Helpful?
Thank grammy63
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. As far as your feedback regarding Gym facilities and also service at the massage and spa area, we are...

Jakarta, Indonesia
Reviewed 14 December 2015

several times visit Medan and interesting to try this hotel. i stay at Grand Swiss-belhotel during my business trip on 3rd-4th December 2015. this a good business hotel with the room were clean and comfortable with all necessary buffet breakfast with taste was in averages. hotel staff was courteous. no complains and think to stay here again someday.

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Helpful?
Thank allengultom
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and we sincerely appreciate you taking the time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It...

Kuala Lumpur, Malaysia
Reviewed 11 December 2015 via mobile

A good business hotel. Rooms were clean and comfortable with all the necessary amenities Buffet breakfast was a bit of a letdown. Same food for the 2 days I stayed there. Taste was average. Hotel staff was courteous. No complains. Will stay there again.

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Helpful?
Thank KJLKL
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to...

Auburn, Washington
Reviewed 29 November 2015 via mobile

Medan is not an interesting city buy they are trying to become one. Having the new Kualanamu Airport, Airport Link and the famous Toba Lake - Medan has the potential. However, People - Short Mindset, Corruption and No Vission make it a huge gap to attract more foreign investment, tourist (domestic & overseas). The Airport is new but its falling...

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Helpful?
3Thank Leo H
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. For your kind information Medan...

Hong Kong, China
Reviewed 21 November 2015

Room dining can sometimes be a bad experience for a business man . You want to eat simple at 20pm on a saturday night after 6hours travel : a carrot soup and some mashed potatoes in the Dining room menu will just do ... 10mn later , a charming voice let me know : "sorry sir , carrot soup and...

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Helpful?
1Thank LEIYIHK
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Thank you very much for your feedback on TripAdvisor which is appreciated greatly. Your bad experience from our Room service is a very isolated incident never the less very valuable to us as we have failed to deliver a simple culinary request thus we must improved greatly on this point; hence we have initiated a refresher training...

Jakarta, Indonesia
Reviewed 18 November 2015

This is a hotel with complete features... All that you needed are available here... Nice location... All the staffs are friendly and helpful... Recommended for business purposes or family trip purposes...

Review collected in partnership with this hotel
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1Thank aadrianhartanto
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and we sincerely appreciate you taking the time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It...

Honolulu, Hawaii
Reviewed 13 November 2015 via mobile

The room is spacey for the value you pay, its worth it. The lift is quite slow and very annoying. They need to improve the lift systems. Stayed here for 2 nights. Staff was friendly enough, didn't really have chance to interact with them. Marble flooring is an extra and the beds are very comfy.

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3Thank andrewnawruz
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to...

kuala lumpur
Reviewed 12 November 2015

Well placed hotel with adjoining supermarket and easy access to local food centers, shopping and recreational outlets. convenient availability of transport the like of cabs and 'beca'. Clean hotel and friendly staff.Lift service need improvement. Breakfast need to change varieties, not much choice/change on last 3 visits here. Generally good hotel.

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3Thank arifinchamp
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. As far as your feedback regarding our lifts that need improvement, we would like to let you know that...

Singapore
Reviewed 11 November 2015 via mobile

My 2nd trip to Medan with my family and i did not regret staying here! Good : It is connected to Cambridge Mall where lots of restaurant (I recommend u try Nelayan Jala2 at basement) and also a Supermarket so u can grab anything from a to z. Security is tight & the staffs always put on a smile! It...

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4Thank xpolkadotx
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the Breakfast, location, the efficiency of our Engineering and the friendliness from all...

Singapore, Singapore
Reviewed 11 November 2015

Enjoyed my stay at Grand Swiss- Belhotel. Will book the same hotel in my next trip and recommend my friends If they are visiting Medan. Close proximity for shopping and not to far off from Airport. Best in all.

Review collected in partnership with this hotel
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2Thank muralipary
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jl. S. Parman 217, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: ₹ 4,026 - ₹ 8,991 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Agoda and Asiatravel.com Holdings so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#2 Luxury Hotel in Medan
#3 Business Hotel in Medan
#3 Family Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Swiss-Belhotel Medan staff and other travellers.
3 questions
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Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high level room for great view”
  • View from the 20th floor
 of 5 bubbles Missmatya, 25 Jan 2017 | Read review
“Try to be familiar with rooms equipment on check in and ask higher floor”
 of 5 bubbles MasJ-S39, 16 Jan 2017 | Read review
“Rooms heading north or south, higher that 9th floor. Avoid rooms in the corner of the building which are usually smaller.”
 of 5 bubbles aji_44y, 9 Jan 2017 | Read review
“Please keep cleaning in the room, especially under the bad, i found waste under the bad and under the lamp-ion lamp. For the overall is OK, thank you very much”
 of 5 bubbles budia2017, 4 Jan 2017 | Read review
“High level and near the lifts”
 of 5 bubbles muhdfirdausr, 26 Dec 2016 | Read review
5 of 5