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Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
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472 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Manado Golf Resort & Convention Centre
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Showing 332: English reviews
Seoul, South Korea
Reviewed 25 May 2015

I've been stayed here several times, and they never disappointed me. Very peaceful and romantic atmosphere, good and kind staffs. It's little bit far from center of Manado, but that means it's out of crowds. You can visit Lippo Plaza just walking distance from the hotel where you can find restaurants, coffee shop, desserts and even movie theater. I will...

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Helpful?
Thank briankwon2015
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Mr. Brian Kwon, Many thanks for your kind review. Everyone is so nice because we have the best guests ! We will pass on your comment to Novan. Honestly, we are just there to help with all your need. Thank you for staying with us and please do come back to Novotel Manado.. Thanks for the love, Debby Gerung

Perth, Australia
Reviewed 21 May 2015

I have stayed here several times. Slight improvements. Customer service is clearly better. Eating has a way to go. Breakfast is basic and often the hot food is not hot. It is pre cooked refrigerated and placed on hot plates. Thus the food is cold to warm. Especially at breakfast. The hotel has only one eating place option. On this...

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Helpful?
Thank collie72
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Mr. Collie, Thank you for your feedback and your suggestion to our food & service quality. We have shared your comment with managers in charge. As to your info recently we ran out of stock soda ash in town however we make sure the pool is ready on your next visit. Hope to have you back soon at Novotel...

Indonesia
Reviewed 9 May 2015

I stayed overnight at this hotel because my brother in law's wedding. I get the special price using accor members and upgraded to a junior suite room with ample living space, kitchenette and a separate bedroom with a bathroom large enough. However my brother's superior room-bathroom didn't have a pleasant smell. Check-in process is fast enough, and the hotel is...

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Helpful?
Thank Rilly P
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for your review following your stay at Novotel Manado. We are happy that you stayed with us on your brother in law's wedding, however we also sorry for the inconvenience of our bathroom smell. As for you info, we provide free parking for our guest staying inhouse. Again, thank you very much for your comment, we...

Jakarta, Indonesia
Reviewed 7 May 2015

I wrote this review as an appreciation to hotel staffs, especially Mr. Vanno, who gives superb service during my stay at Novotel Manado. From what i have concern this hotel have a great design and facilities. however in my personal opinion there is lack of quality control to maintain those great facilities of this hotel. for example when i got...

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Helpful?
Thank farid-aziz-saleh
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your assessment of our hotel and your suggestion to improve our room maintenance. We can assure you that we keep improving our room standard as it is one of our top priority. We look forward to welcoming you back to Novotel Manado so you can check on our improvements. Hospitably yours, Debby Gerung

Reviewed 7 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 희봉이
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Kuala Lumpur, Malaysia
Reviewed 6 May 2015 via mobile

So first the PROS: - nice foom furnished with taste, beautiful bathroom and nice toiletteries - good A/C and HBO-channels in a good size tv - most of the time good service in reception - good and polite housekeepers - food in the restaurant (when you finally get it) is nice. I really liked the pumpkin soup, sandwitches, mini burgers...

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Helpful?
Thank seastream2015
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for taking the time to write your review. We would like to present you our sincere apology for the issue that you encountered during your stay at Novotel Manado. As we are still investigating, our General Manager has talked to all managers and will make sure that these issues will not happened anymore. We look forward...

Barcelona, Spain
Reviewed 30 April 2015 via mobile

Novotel Manado is an alright hotel, clean, the rooms are comfortable, the location is nice if you need to be nearby the airport, like in our case, and the swimming pool is also nice. The staff is a bit messy, they offered us a room that really smelled like cigarette, they change it after a long wait and the wifi...

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Helpful?
Thank marina h
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for writing this review. Kindly accept our apology for room smell. We can assure that we are continuously improving our room maintenance standard. I hope we get a chance to welcoming you back to Novotel Manado so you can check on our improvements. With kind regards, Debby Gerung

Sydney, Australia
Reviewed 28 April 2015

Overall I found the hotel to very accommodating and a great atmosphere to stay especially as we had quite a large group. The pool bar and restaurant staff were absolutely amazing!! However my room didn't have a pleasant smell, it constantly smelt damp, and as the week progressed every time someone showered the drain started to smell-it clearly hadn't been...

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Helpful?
Thank GemmaR1223
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for your comment about our service. We are very sorry that some items have been lost. Response has been given and General Manager may be contacted for further follow up. We look forward to welcome you back to Novotel Manado. Kind regards, Debby Gerung

Reviewed 25 April 2015 via mobile

Good place for stay in manado...highly recomanded,best room service in also,with a great and comvortably room...thanks to andre who helped me with the packaging issue...the pool are awasome..and even get a free upgrade

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Helpful?
Thank the_flash09
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Warmest greetings.. and thank you for your review. We try our best to ensure that our guest will be comfortable during their stay in Novotel Manado. Hope we have the pleasure of having you stay with us again. Hospitably yours, Debby Gerung

Manado, Indonesia
Reviewed 25 April 2015

I've been a gym member at Novotel inBalance Fitness Center for several months and from what I've experienced, the gym and hotel overall are about cleanliness and green. It's very refreshing and relaxing. The staffs are all very kind, friendly and great in servicing guests..I'll gladly extended my gym membership when it's expired just so I can enjoy this hotel...

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Helpful?
Thank Fido R
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Greetings from Novotel Manado and thank you for your kind review. We are proud that you enjoyed Novotel facility and it's spectacular view. Other than that, we are serious about sustainable development which is one of hotel's "go green" programs. We hope we can welcome you back to visit Novotel Manado. Hospitably yours, Debby Gerung

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: ₹ 2,766 - ₹ 6,047 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Novotel Manado Hotel Manado
Novotel Manado Golf Resort & Convention Centre Sulawesi
Hotel Style:
#3 Spa Hotel in Manado
#3 Luxury Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manado Golf Resort & Convention Centre staff and other travellers.
5 questions
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Questions? Get answers from Novotel Manado Golf Resort & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online, the check in will be faster!”
C6299XVericf, 8 Feb 2017 | Read review
“Get an executive room -- a lot more space for not much more cash.”
JohnA299, 18 Dec 2016 | Read review
“Room on 2nd floor on south is more accessible to the pool.”
wahyuni, 23 Nov 2016 | Read review
“For more quiet, ask for a room facing away from the pool”
GeorgeI18N, 17 Oct 2016 | Read review
“There are rooms overlooking the golfcourse and mountain, and rooms overlooking the carpark ... make sure you specify!”
frequenttraveller63, 3 Oct 2016 | Read review
5 of 5