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Banyan Tree Bintan

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1,422 Reviews from our TripAdvisor Community

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There are newer reviews for Banyan Tree Bintan
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Showing 1,215: English reviews
London, United Kingdom
Reviewed 22 January 2015

Really enjoyed our stay at the Banyan Tree and definitely appreciated the quiet, the beautiful room and stunning sandy beach.Staff were charming and incredibly keen to please. Check in and check out were seamless and the transfers arranged to the ferry were speedy and ran like clockwork. Nice touches - golf buggy transportation wherever you want to go, unlimited free...

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Helpful?
1Thank 101izzy
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear 101izzy, First of all, allow me to thank you for your warm words on our service, villas and beach. Indeed, we are very proud of our setting, where the untouched jungle meets a white sandy beach. I have shared your comment with the team on the notice board. I am sorry for the inconvenience in regards of communication and...

London, United Kingdom
Reviewed 21 January 2015

I stayed for a few nights with a group but there were a few things that it lacked one begin the bar closed at 11pm for a resort i thought was a little early. the steps down to the beach need a little work. On the plus the staff were great and the bed is the most comfortable i have...

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Helpful?
Thank Emily C
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Emily C, I would like to thank you for your compliments on our Saffron restaurant, the comfort of villas and service. I am glad that you have enjoyed it. I would like to apologize that we didn't manage to meet your expectation in our beach restaurant Pantai Grill. Please, rest assured that I have shared your feedback with our...

London, United Kingdom
Reviewed 21 January 2015

I stayed at Banyan Tree for 2 nights. The resort grounds are beautiful but some parts have room for improvement, for example the stairs down to the pool by the beach. The rooms/villas are nice with a well sized deck and a beautiful view over the sea. Unfortunately there was only 1 socket outside on the deck and that socket...

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Helpful?
1Thank silkyrat
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear silkyrat, I would like to thank you for sharing with us your feedback. I am glad to hear that you liked the villa setting and breakfast variety. I took note on your comment of the villa and the wooden deck. We have started a comprehensive upkeep program to ensure that the quality of our facilities is well maintained. We...

Sarratt, United Kingdom
Reviewed 20 January 2015

We added a 5-day stay in Banyan Tree as part of a down under tour and if I'm honest, while it was a beautiful place to visit, I think we made a mistake. Why? It's 4 star, has a good reputation, is well established and in a paradise location. Why? well because if you're a sociable animal then you'll find...

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1Thank John G
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear John G, Thank you for taking your time and share your experience with Banyan Tree Bintan. Our team is glad to offer our guests more than 101 activities to join and explore Bintan. It is unfortunate that the information was not properly conveyed to you during your stay. Let me ensure you that retraining program has been done as...

Fort Lauderdale, Florida
Reviewed 19 January 2015

Stayed in a private villa on the beach with family, very nice place. There was a driver waiting for us when we arrived on the ferry from Singapore, so it was very easy to get to the resort. Breakfast was the best meal of the day, with a nice selection that varied daily and complementary champagne. The staff at Banyan...

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3Thank HansQQ
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear HansQQ, It is a great pleasure for me to hear about your lovely experience with Banyan Tree Bintan, I am glad that our team managed to not just meet your expectations but also exceed. Thank you for your gracious compliment on our staff’s attentiveness and friendliness. I have shared it on our notice board for all of them to...

Singapore, Singapore
Reviewed 18 January 2015

I really enjoyed so relaxing, graceful, and comfortable environments enhanced by very kind and sophisticated services. All hotel people are kind and friendly with nice smiles. I tried all three restaurants inside and they all offered very delicious foods in beautiful and innovative style. Particularly, the Thai restaurant was memorable. Offered appetizers and amenities made my dinner entertained in interesting...

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Helpful?
Thank Yoshihiro Y
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Yoshihiro Y, I am truly delighted to hear that we were able to deliver true Banyan Tree experience to you and your family. I hope the resorts exclusivity compensated for the ferry ride which can unfortunately can be uncomfortable during Monsoon season. June to September would be the best months for your return visit as it is summer. Indeed,...

Singapore, Singapore
Reviewed 17 January 2015 via mobile

We spend holiday at banyan tree bintan with family,we had a wonderful time at banyan tree bintan!great room excellent service and friendly staff!and I would like to say thank you to krista for help us since we arrive at banyan tree bintan,and to irawan for teach my son,how to make toys from the grass and invite him for give feeding...

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2Thank wangjerry14
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear wangjerry14, I am very delighted to hear your kind words about your experience in our resort. I have shared you kind comment on our service with the team especially Irawan and Krista on the notice board. Indeed, the nature and environment focused activities are very entertaining and interesting for kids. This is the knowledge our naturalists are very happy...

Reviewed 14 January 2015 via mobile

Was there for a hastily arranged anniversary vacation with my wife. Am very impressed by the length the staff go towards wowing us, the simple (buggy service, attending to customer queries and requests) and the elaborate (the decoration put up by housekeeping for our anniversary celebration). Not too impressed with the dated conditions of our villa, their F&B offerings (save...

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Helpful?
1Thank Henry O
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Henry O, First of all, let me thank you for your kind words about our service team, it is pleasure to know that you have enjoyed your stay. Our resort was built with the inspiration of Indonesian fisherman village, all the villas are designed in the traditional Balinese style, which possess elements of the rustic charm that may create...

Reviewed 11 January 2015

Within less than an hour by ferry from Singapore, you find yourself in the lush and peaceful surroundings of this wonderful "grande dame" of a hotel, which the Banyan Tree Bintan has become over the years. The warm welcome offered upon arrival in the resort reflects the level of attention that all ladies and gentlemen serving in the property are...

Review collected in partnership with BanyanTree.com
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1Thank Michael B
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Michael B, Thank you for taking time to share you experience with us. I am delighted to know that you enjoyed your stay and that you have noted our service. I have shared your lovely words with the team. We are indeed very proud of our idyllic and unique jungle setting and hope to welcome you soon back to...

Singapore
Reviewed 11 January 2015

We are just returning from a quick trip to Banyan Tree, and all we can say is wow! May have been the most fantastic and relaxing trip we've ever taken, starting from the moment of our arrival and welcome by Diana, our guest host for the weekend. From the moment we arrived, Diana took great care of us, planning surprises...

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Helpful?
1Thank Rebecca2561
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Rebecca2561, I am very glad to hear that we were able to exceed your expectation and deliver our true Banyan Tree experience. Thank you for your kind compliments on our service, I was very proud to share them with our team and especially Diana. We are aiming at creating sanctuary for senses for every guest; the private setting in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Treetops Restaurant Banyan Tree
Treetops Restaurant Banyan Tree
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jl. Teluk Berembang Laguna, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: ₹ 20,744 - ₹ 58,408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Spa Hotel in Bintan Island
#3 Luxury Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
19 questions
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Auckland Region, New Zealand
New Jersey
10 months ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 105 had a good ocean view and it was quiet.”
, 23 Apr 2017 | Read review
“we were staying in villa 300, direct seaview and able to watch sunset, very romantic”
, 23 Apr 2017 | Read review
“Try to get one without a massive cockroach”
RoamingNick, 21 Apr 2017 | Read review
“We had the ocean view villa on the rock. Lovely and quiet with fabulous views”
tenillejam, 16 Apr 2017 | Read review
“Ask for ocean view, and not too far from restaurants and pool/beach.”
nicksross, 10 Apr 2017 | Read review
5 of 5