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Crown Vista Hotel

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Crown Vista Hotel
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89 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 2 weeks ago

Room rate is not bad for a room that is big. They also have a free shuttle service to take you to nearby restaurants and malls. You can even ask them to pick you up at a certain time that they allow, but hey not bad at all for a free shuttle service. Staff are friendly and nice and will...

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Helpful?
Thank juannegie
Singapore, Singapore
Reviewed 5 weeks ago

We booked a spa package with a room last weekend over the Diwali holiday, this being our 4th stay at the hotel. Little did we know that their service level has upped several notches since our last visit there in June. That being a long weekend, we could only confirm our return ferry upon arrival in Batam. So we sought...

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Helpful?
Thank TLissa
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Greetings TLissa! Thank you for sharing your feedback with us on TripAdvisor. We are super pleased to hear that you are happy with your recent stay and that you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. In other words, we love making our valued guests happy. :) We look forward...

Reviewed 17 September 2016 via mobile

Cannot lock the glass door in the balcony.. just hope there's no thief sneaking in my room.. The room is so so, the water color in the bathroom is yellowish.. But the view from the balcony is great. I can see the swimming pool from the bedroom. They have spa pool also

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Helpful?
Thank Yolanda F
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Hi Yolanda, thank you for taking the time to pen your review. We appreciate your feedback, both good and bad, as it will help us to serve our guests better. Firstly, I would like to apologize that your stay fails to live up to the Crown Vista experience. The yellowish water in the bathroom is unacceptable and I had feedback...

Reviewed 6 August 2016 via mobile

My appreciations to Ms Wira, Ms Nissa, F&B staff whom rendered his service ny stletting up my request on 05/08 evening & all friendly.staffs! Felt homely and welcomed! I had the WOW factor, the moment i entered the hotel and while registering for check in, being served with a welcome drink! I am from hospitality industries and in between observing...

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Helpful?
Thank Shireen A
Singapore, Singapore
Reviewed 17 July 2016

it is a okay hotel for 3 stars class. reasonable price with services. please take note that hotel located on the hill and a bit isolate from city so transportation will be a bit challenging. but quite and far from city noise.

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Thank KelvinAung
Singapore, Singapore
Reviewed 7 July 2016

If you are looking for a different ambiance, I highly suggest this place. We stayed here at the hotel for the 3rd time and we find the service not good but great! Staffs are all helpful, friendly and attentive! The rooms are all spacious and can fit about 2 king size bed with a little extra space for couch. The...

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Thank crisviacrucis
Singapore
Reviewed 25 June 2016

It was a wonderful experience staying there.The receptionists were very kind,friendly and approchable.How i wish i will go back and stay there a bit longer,so i and my friend stayed there only for a night.Food are nice.Location was perfect.Quiet.Just a few minutes from the city but no need to worry about transpo because they have free shuttle.What I loved the...

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Thank 331hanniec
Singapore, Singapore
Reviewed 15 June 2016

i am really starting to doubt the reviews posted in agoda. The only thing I appreciated was the service. the CONS 1. My room was on the lobby floor..why? there was a window in my room WITHOUT a grill..and the window when widely open is wide enough for an average human to climb in. 2. The sauna and steam room...

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Thank Dr Jonathan N
Reviewed 27 April 2016

The pool was on maintainance and there's no note about it. but we had one of the best view especially had our own private balcony and we were on top of the hill. the view was awesome! The most down fall I think, it would be the water for the shower.. There were flies in our toilet and further more...

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Thank Afifah B
Singapore, Singapore
Reviewed 12 February 2016 via mobile

This has become one of my fave hotel in batam. Ive hotel hopped in batam and this has been the best so far. We checked in to celebrate our anniversary and upon checking in, the staff upgraded our room with no charge and even wished us! The hotel itself is situated on the hill which gave us a beautiful view...

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Helpful?
Thank TashaLovesToTraveL

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Guest Experience is our priority at Crown Vista Hotel. We combine approachable hospitality with luxury accommodations, by creating personalized and authentic experiences so our guests feel at home during their stay with us. Looking for an unforgettable holiday in Batam? Come experience Crown Vista Hotel with us. ... more   less 

Additional Information about Crown Vista Hotel

Address: Komplex Top View Garden, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: ₹ 2,518 - ₹ 3,880 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Vista Hotel 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Vista Hotel Batam
Crown Vista Hotel Batam, Riau Islands
Hotel Style:
#20 Spa Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from Crown Vista Hotel staff and other travellers.
4 questions
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Questions? Get answers from Crown Vista Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the corner suites with kitchenettes. Spacious and comfy”
 of 5 bubbles TLissa, 31 Oct 2016 | Read review
“try to chose higher floor as ground floor apparently like a basement.”
 of 5 bubbles KelvinAung, 16 Jul 2016 | Read review
“Don't missed the Spa Village. The Hill View is the best!”
 of 5 bubbles crisviacrucis, 6 Jul 2016 | Read review
“better ensure your room isn't on the same floor as the lobby!”
 of 5 bubbles drjonathann, 14 Jun 2016 | Read review
“Must take a balcony room because got city view and able to gathering with family or friends.”
 of 5 bubbles aeeng, 15 Oct 2015 | Read review
5 of 5
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