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Smiling Hill

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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Las Vegas, Nevada
Reviewed 2 days ago NEW

I stayed at Smiling Hill from Feb 17 to Feb 22, 2017. I was very pleased with my stay. I do alot of travelling and the two most important qualities I value in lodging is cleanliness and quiet, and Smiling Hill excelled in both. The property is a short 5 minute drive to Nagoya and is different size houses surrounding...

Thank kgalen
Reviewed 4 January 2017 via mobile

Unbeatable value for long stays and we were so pleased by the level of comfort and convenience provided. There is excellent wifi and aircon, and well equipped kitchens, cable flatscreen TV and lots of outdoor seating. There was a covered table near our room where the whole family could gather. The rooms were cleaned every day to a very good...

Thank Scuzz777
Reviewed 13 October 2016 via mobile

Rooms not very clean Mosquitoes in the restaurent area..lots of them. Pool stinks.. dont even think to go in Location poor....far from city No phone in room Cleaning staff comes without informing.. without knocking the door. .. Evn after booking was made..when we went there...we were informed that room was allocated to someone else..had to wait for half an hour...

Thank roy30466
Douglas C, General Manager at Smiling Hill, responded to this review

Wow! It seems you had a most unfortunate experience and we are sorry for that. We are surprised at the comment re room cleanliness as our cleaning staff are very diligent and our feedback from other guests is typically very positive. I apologize also that you had to wait before your room became available. We try to allow early check-ins...

Reviewed 6 September 2016 via mobile

Its huge. You get comfy beds and 2 bathrooms. Nice living room and fully equipped kitchen. The breakfast was average but it was decent. We were abit confused when we arrived as we requested for someone to pick us up at the ferry terminal but no one was there. We ended up taking the taxi but some drivers may not...

Thank Naddie S
Reviewed 10 August 2016

As the taxi drove us through some very poor areas, we were sceptical. But it was wonderful! Our two roomed apartment was clean, cool and spacious. A short walk to the main complex, good pool, great food and we couldn't ask for better friendlier service. Douglas and his staff were always on hand to help us.

Thank Asha P
Reviewed 20 March 2016 via mobile

What I like about this place is the flexibility, the hospitality, clean place and nice people. I work in a service industry so I am very particular about service and cleanliness. When we decided to book at smiling hill I did not really expect too much. We paid for 2 nights for 5 people $274 SGD (includes 3% surcharge for...

Thank jonag747
Singapore, Singapore
Reviewed 7 January 2016

My friends celebrated my bachelor party and it was an awesome party with 11 other guys.. We were given separate pool side location for the party which lasted whole night and it's very reasonable. The staff were very friendly and since we liked a bit spicy food, we were also given a chance to cook our self which is another...

Thank XUV5OO
Singapore, Singapore
Reviewed 28 December 2015 via mobile

After reading review from nocompromise2015 I totally agreed with the reviews. My partner and I were there for Xmas Day lunch as well . Thinking that it was owned by a Bule (white), it should be good . However, there was no Xmas feelings in the air except for repetitive Xmas carols. Food was a disaster. Like what nocompromise2015 mentioned,...

Thank FizaZul
Singapore, Singapore
Reviewed 27 December 2015

Thought I'd give this place a try out. Visited for Xmas lunch. From the start the journey there was very depressing especially when one is nearing the location. Nothing to rave about. And when we arrived it was like no man's land..no one showed the way knowing we are tourists and not locals. Ask for the drink list and was...

1Thank nocompromise2015
Reviewed 22 November 2015 via mobile

I spend around 10 days at the hotel. A clean and nice place. Everybody was very friendly. If I visit Batam again, I will definitely go there again. Ok, maybe the room is not the most modern, but the friendliness of the staff and nice pool made it all worth. I also loved Goodies! Great place, good food and lovely...

Thank Frank N

66 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (66)
Room/Suite (28)
Dining (21)
Pool/Beach Area (2)
Business Centre/Function Rooms (3)
Hotel & Grounds (4)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
SMILING HILL GUEST HOUSE & SERVICED APARTMENTS ...... Is a unique accommodation alternative located in the heart of a local community on the Indonesian island of Batam. We offers a range of very comfortable and affordable short and long stay rental apartments, studios and guest house rooms especially tailored for the needs of expats while being perfect for local travelers too. FRIENDLY Western management and ownership, with a wealth of local knowledge, upbeat and helpful staff, pleasant laid back atmosphere, excellent and well-maintained facilities and great food ... Is a winning combination that makes Smiling Hill one of the most popular places in Batam for expatriates to gather and relax, especially for family groups. It is very conveniently located within 2 klms of Harbour Bay Ferry Terminal and down town Nagoya and Jodoh.... Where the shopping is great an the local culture is vibrant. If your looking for an opportunity to connect with the local culture whilst in a comfortable and supportive environment this is the place ... more   less 

Additional Information about Smiling Hill

Address: Palm Hill Bungalows A/18 | Batu Ampar, Riau Islands Province 29457, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: ₹ 3,620 - ₹ 7,173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Smiling Hill 3.5*
Number of rooms: 40
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Also Known As:
Smiling Hill Batam, Riau Islands
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free space..”
 of 5 bubbles XUV5OO, 7 Jan 2016 | Read review
“Choose a room with a balcony”
 of 5 bubbles HowardMyers, 11 Nov 2015 | Read review
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