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Zest Hotel Jemursari Surabaya

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Traveller (71)
Room & Suite (15)
Dining (3)
Overview
Hotel website
Jl. Prapen 266, Surabaya 60299 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
2 Star accommodation
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Reviews (140)
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LanguageEnglish
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All reviews room was clean hot and cold water business center airport process channels bedroom wifi
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1 - 5 of 50 reviews
Reviewed 2 May 2018 via mobile

We stayed for only a night. This hotel is not that far from the airport. The thing i liked from this hotel was the helpful front desk staffs!! Really i appreciated their help to receive my package from Gojek when i was not in the...More

Thank Agnes T
Response from Zest Hotel M, Manager at Zest Hotel Jemursari SurabayaResponded 3 May 2018

Dear Agnes, Great to have you were pleased with our service and facility. We do appreciate you are making Zest Hotel Jemursari Surabaya as one of your recommendations. Looking forward to welcoming you back. Regard.

Reviewed 28 December 2017 via mobile

Not the first visit, but it is always a pleasure. We arrived early in the morning and our room was made available before 9 am! The staff were welcoming and caring. They remembered my name! We were pleased with the service. Many thanks!

Thank putrijasmine
Response from Zest Hotel M, Manager at Zest Hotel Jemursari SurabayaResponded 30 December 2017

Dear putrijasmine. Thank you for such a great review. We strive to provide the best possible experience, so we are glad to see that reflected on your last visit. Hope to welcome you back. Regards.

Reviewed 14 December 2017 via mobile

But I had to file a complain : I wasn't there all night because I had other things to do. So, I came back in the morning to check if I had missed my personal things. 1. I found 1 cigarette butts at bedside table....More

Thank erick t
Response from Zest Hotel M, Manager at Zest Hotel Jemursari SurabayaResponded 19 December 2017

Dear Erick T, We thank you for taking the time to record your comment regarding your stay with us. We are alarmed by your statement regarding 3 poor experiences. We are terribly sorry for the inconvenience caused. Indeed, we take these situations seriously. We have...More

Reviewed 11 December 2017 via mobile

We came here for the 1st time November 2017. First of all, we simply love the bright and simple concept of this hotel. + good location, you can walk nearby to get some famous local food (bu kris smashed chicken, niekmat rasa food court) +...More

Thank bibiy d
Response from Zest Hotel M, General Manager at Zest Hotel Jemursari SurabayaResponded 13 December 2017

Warm regards from Zest Hotel Jemursari Surabaya. We thank you for taking the time to record your comment following your recent stay at Zest Hotel Jemursari Surabaya. We do appreciate your comment and have forwarded to our staff and team to continue improvement efforts. We...More

Reviewed 11 December 2017

Location : Easy to find. Zest is first hotel you can see while past the Jemursari street Front desk : Helpful. Lobby : They had special corner for guest business center and hanging hotel appreciation from other parties. And drug store to buy your daily...More

1  Thank Febri A
Response from Zest Hotel M, Manager at Zest Hotel Jemursari SurabayaResponded 13 December 2017

Dear Febri A, We thank you for taking the time to record your comment regarding your stay with us. We are alarmed by your statement regarding 3 poor experiences. We are terribly sorry for the inconvenience caused. Indeed, we take these situations seriously. In order...More

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About
Description
Room features include: Queen / Twin beds and bathroom with shower, 32" LCD TV with cable channels, in room safe with aditable system, bathroom with hot and cold shower and WI-FI Internet access. Zest Hotel Jemursari More is very convinient for business travelers who are looking for affordable accommodation in Southeast Surabaya. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
128
Price range
US$ 17 - US$ 30 (Based on Average Rates for a Standard Room)
Also Known As
Zest Hotel Jemursari Surabaya Java
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
128
Price range
US$ 17 - US$ 30 (Based on Average Rates for a Standard Room)
Also Known As
Zest Hotel Jemursari Surabaya Java
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (71)
Room & Suite (15)
Dining (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
audrey p
28 December 2016|
Answer
Response from Zest Hotel M | Property representative |
Dear Bu Audrey, terima kasih telah menyempatkan untuk memberikan pertanyaan-pertanyaan kepada kami. Pertanyaan Ibu Audrey akan kami jawab dengan langsung menindak lanjuti melakukan pengecekan dan perbaikan untuk air panas... More
0
Votes
Room Tips
" I spend a room with double bed, i suggest that hotel can provide stuff for two person, not only one."
wenlywzwzwz
12 May 2016
Read review
"ask wifi password on receptionist but FYI, you won't able to use any of the wifi."
chikageH
14 Jul 2015
Read review
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