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Singgasana Hotel Surabaya

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Singgasana Hotel Surabaya
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172 Reviews from our TripAdvisor Community

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There are newer reviews for Singgasana Hotel Surabaya
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Showing 84: English reviews
Den Haag
Reviewed 26 March 2015

Resort hotel that could take a bit (bathrooms) of refurbishment. Excellent rooms. Great breakfast. Very large pool. Very nice and fresh cuisine with in garden restaurant. Amazing very friendly staff. This will be my number one choice for my next trip to Surabaya. And last but not least I can not imagine one other place in the world that offers...

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1Thank Digi-Dish
Jakarta, Indonesia
Reviewed 4 March 2015 via mobile

What a day. My colleages here Already booked a room here. I came at 9.30pm. The loby is dark. I guess There's some problem with electricity, and genset is not working. Can't checked in until 10.15 pm. After waiting for 45 mins, reception gave me room #418, (open the room with master key, since electricity wasn't working yet. Found out...

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1Thank juju_ajah
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs. Juju_ajah Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept...

Reviewed 20 February 2015

We went there for big family vacation (BIG!). The lobby looks great with lots of crafted wooden ornaments. People are nice & polite. Then we saw the huge swimming pool. It was just perfect! There's smaller one for toddlers next to it. They also have a fitness center, tiny but definitely OK. However the person in charge are not really...

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Thank ndibo3
Brisbane, Queensland, Australia
Reviewed 16 February 2015

Nice hotel with great service and staff. Very reasonable price for spacious and clean rooms and (mostly) great atmosphere. Massive pools, in room / poolside massages are also a nice addition. Food portions are small to Western standards and can take long to prepare. HOWEVER, the biggest let down is their treatment of animals. The hotel houses several animals around...

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2Thank Diyanti C
Surabaya, Indonesia
Reviewed 29 December 2014 via mobile

We perfectly booking this hotel bu hotelquickly and get a best price around USD 30 room only When we checking in it's probably quite but they are slow response, i don't know what they doing but the guy in front office busy with pick up a call and the lady clicking the computer with nothing to do. And they ask...

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Thank sugiphang
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr, Sugiharto Tjiptohardjo Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please...

Groningen Province, The Netherlands
Reviewed 9 December 2014

This is a really super hotel, a hidden gem in Surabaya. Lovely pool, grounds and nice rooms. The only thing I didnt like was the water control on the bath/shower. Nice, pleasant and helpful staff. Drinks are expensive though especially beer and alcohol, in line with a five star hotels prices. All in all, I'll definately be back here, really...

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Thank Richard W
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr Richard W Warmest greeting from Singgasana Hotel Surabaya Thank you for staying with us and we appreciate your kind comments. We are looking forward to extend our hospitality to you again. With kind regards, Budhy Guntur Iriansah – General Manager.

Bali, Indonesia
Reviewed 13 November 2014

I stayed at singgasana about end of october 2014 attending my friend wedding, im lucky i can experience to stay at this wonderfull place, it was hot day when i visit there,i thougt our room were ready for us but we need to wait about 1 hour to get our room done, it was busy period, im surprise to get...

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Thank marchelly b
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs, Marchelly b Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please...

Melbourne, Australia
Reviewed 4 November 2014

This hotel provides a quiet respite from the hustle and bustle of Surabaya. It is convenient to the airport and the town centre. Staff are friendly and helpful. Rooms are a little tired but clean. It is quiet and the pool is fantastic. A taxi to restaurants in the city is not expensive. A great place for female travellers or...

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1Thank JoJo-Banger
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs Jojo Warmest greeting from Singgasana Hotel Surabaya Thank you for staying with us and we appreciate your kind comments. We are looking forward to extend our hospitality to you again. With kind regards, Budhy Guntur Iriansah – General Manager.

Gold Coast, Queensland
Reviewed 13 June 2014

We stayed 4 nights leaving our belongings in the room whilst going to Mt Bromo. The hotel outdoor surrounds are very lovely with a lovely pool area. Rooms are nicely decorated with good strength wifi in all areas. Even though there are different eating areas they have the same menu which is well priced but drinks are more expensive than...

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Thank millikid
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review
Google Translation

Yth. Bapak / Ibu Millikid, Terima kasih atas kepercayaan Anda memilih Singgasana Hotel Surabaya sebagai tempat menginap bagi Anda. Kami...

Reviewed 7 June 2014 via mobile

No proper system No proper internet wifi Very long walking from lobby to the room very less enjoyment compared to other hotels Far from main city Decoration is good We stayed three days but in vein We got it a bit cheeper as we booked from kaha hotel tourism booking

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Thank subhashc1974
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Sir, Subhashc Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Singgasana Hotel Surabaya is a convenient 15-minute drive from Surabaya city centre. The hotel features its own outdoor swimming pool and has free Wi-Fi access throughout. Guest rooms at Hotel Singgasana are air-conditioned and fitted with cable TV and a safety deposit box. A minibar, tea/coffee maker and refrigerator are also provided. Singgasana Surabyal has a private recreational centre, tennis court and a jogging track on site. Guests can enjoy massage treatments at the spa & wellness centre. The hotel also provides currency exchange, laundry and dry cleaning services. The in-house restaurant serves a range of Western, Asian and Indonesian dishes. The Juanda International Airport is a short 20-minute drive away. ... more   less 

Additional Information about Singgasana Hotel Surabaya

Address: Jln. Gunungsari, Surabaya 60242, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 2,461 - ₹ 4,146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Singgasana Hotel Surabaya Java
Hotel Style:
#19 Luxury Hotel in Surabaya
#19 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Singgasana Hotel Surabaya staff and other travellers.
3 questions
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Indonesia
Makati, Philippines
over a year ago
Sacramento, California

See all questions (3)

Questions? Get answers from Singgasana Hotel Surabaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"special offer" rooms booked online, may not be as good as the others, but are OK”
daffyk, 24 Jan 2017 | Read review
“All rooms are quite. Some rooms may be too far from the main facilites (lobby, restaurant, fitness centre, etc)”
  • Suite - Washbasin
  • Suite - Bathtub
  • Suite - toiletries
  • Suite - The partition
  • Suite - Bedroom
  • Suite - Living Room
  • Suite - coffee- and tea- making facilities, notice the abundant drinkware, 6 of them
  • Suite - Terrace
AnEnthusiastRater, 14 Aug 2016 | Read review
“All rooms are at ground level and quite.”
JunaidAnwar_2016, 22 Mar 2016 | Read review
“view of pool”
rietasuade, 7 Dec 2015 | Read review
“Go get the ones nearby the gym because the front ones are near the main roads and they get so LOUD in morning and night.”
fannytrijayanti, 30 Sep 2015 | Read review
5 of 5