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Singgasana Hotel Surabaya

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161 Reviews from our TripAdvisor Community

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There are newer reviews for Singgasana Hotel Surabaya
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Showing 79: English reviews
Surabaya, Indonesia
Reviewed 5 June 2015

I was impressed with the sheer size of land being occupied by this hotel, especially because it is located in the middle of Surabaya. However, that impression was soon gone when I start to look in more detail on the facilities, because those are started to faded and falling apart. Apparently they don't have enough people to maintain this hotel...

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1Thank rendyas
Singapore, Singapore
Reviewed 4 June 2015

Me and my friends checked in for a night at Surabaya, after our trip to Mount Bromo. We were surprised by the hotel ambience. It looked royal , with all the wood work and open spaces. The pool is the biggest I have ever seen it hotels.The rooms were neat and good.It seems this hotel was there for some time,...

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Thank krizztraveller
Reviewed 16 May 2015

surabaya, 00.45 pm i'm still waiting for almost 2 hours for my last night reservation... and till now the room still not ready.... there's no welcome drink... there's no smile.... better changed your FO desk officers la...

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4Thank Ignatius Herry P
Beijing, China
Reviewed 11 May 2015

I love the atmosphere of the hotel, the hospitality of the staff and an artistic atmosphere of this hotel, large swimming pool and a warm, large and spacious gardens with old trees, making the atmosphere a bit spooky, but I like hahaha. In fact, I already stayed in this hotel for more than 6 months while completing the project in...

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1Thank johnlevi17
Bali
Reviewed 3 April 2015 via mobile

spend a night here with family in their Executive Deluxe Room, the room was clean and good lay out despite the aging product. Large swimming pool and breathtaking greenery inside the premises. Should have stayed min 2 nights so we can really experience the hotel while in Surabaya. Location bit off the city center but really worth a while to...

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1Thank Golly G
Den Haag
Reviewed 26 March 2015

Resort hotel that could take a bit (bathrooms) of refurbishment. Excellent rooms. Great breakfast. Very large pool. Very nice and fresh cuisine with in garden restaurant. Amazing very friendly staff. This will be my number one choice for my next trip to Surabaya. And last but not least I can not imagine one other place in the world that offers...

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1Thank Digi-Dish
Jakarta, Indonesia
Reviewed 4 March 2015 via mobile

What a day. My colleages here Already booked a room here. I came at 9.30pm. The loby is dark. I guess There's some problem with electricity, and genset is not working. Can't checked in until 10.15 pm. After waiting for 45 mins, reception gave me room #418, (open the room with master key, since electricity wasn't working yet. Found out...

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1Thank juju_ajah
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs. Juju_ajah Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept...

Reviewed 20 February 2015

We went there for big family vacation (BIG!). The lobby looks great with lots of crafted wooden ornaments. People are nice & polite. Then we saw the huge swimming pool. It was just perfect! There's smaller one for toddlers next to it. They also have a fitness center, tiny but definitely OK. However the person in charge are not really...

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Thank ndibo3
Brisbane, Queensland, Australia
Reviewed 16 February 2015

Nice hotel with great service and staff. Very reasonable price for spacious and clean rooms and (mostly) great atmosphere. Massive pools, in room / poolside massages are also a nice addition. Food portions are small to Western standards and can take long to prepare. HOWEVER, the biggest let down is their treatment of animals. The hotel houses several animals around...

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2Thank Diyanti C
Surabaya, Indonesia
Reviewed 29 December 2014 via mobile

We perfectly booking this hotel bu hotelquickly and get a best price around USD 30 room only When we checking in it's probably quite but they are slow response, i don't know what they doing but the guy in front office busy with pick up a call and the lady clicking the computer with nothing to do. And they ask...

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Thank sugiphang
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr, Sugiharto Tjiptohardjo Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Singgasana Hotel Surabaya is a convenient 15-minute drive from Surabaya city centre. The hotel features its own outdoor swimming pool and has free Wi-Fi access throughout. Guest rooms at Hotel Singgasana are air-conditioned and fitted with cable TV and a safety deposit box. A minibar, tea/coffee maker and refrigerator are also provided. Singgasana Surabyal has a private recreational centre, tennis court and a jogging track on site. Guests can enjoy massage treatments at the spa & wellness centre. The hotel also provides currency exchange, laundry and dry cleaning services. The in-house restaurant serves a range of Western, Asian and Indonesian dishes. The Juanda International Airport is a short 20-minute drive away. ... more   less 

Additional Information about Singgasana Hotel Surabaya

Address: Jln. Gunungsari, Surabaya 60242, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 2,451 - ₹ 3,268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Singgasana Hotel Surabaya Java
Hotel Style:
#19 Spa Hotel in Surabaya
#19 Luxury Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Singgasana Hotel Surabaya staff and other travellers.
3 questions
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Indonesia
Makati, Philippines
over a year ago
Sacramento, California

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Questions? Get answers from Singgasana Hotel Surabaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quite. Some rooms may be too far from the main facilites (lobby, restaurant, fitness centre, etc)”
  • Suite - Washbasin
  • Suite - Bathtub
  • Suite - toiletries
  • Suite - The partition
  • Suite - Bedroom
  • Suite - Living Room
  • Suite - coffee- and tea- making facilities, notice the abundant drinkware, 6 of them
  • Suite - Terrace
 of 5 bubbles AnEnthusiastRater, 14 Aug 2016 | Read review
“All rooms are at ground level and quite.”
 of 5 bubbles JunaidAnwar_2016, 22 Mar 2016 | Read review
“view of pool”
 of 5 bubbles rietasuade, 7 Dec 2015 | Read review
“Go get the ones nearby the gym because the front ones are near the main roads and they get so LOUD in morning and night.”
 of 5 bubbles fannytrijayanti, 30 Sep 2015 | Read review
“Ask for rooms that far from main road ... you will given room that facing pool :)”
 of 5 bubbles santaraindeer, 30 Jul 2015 | Read review
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