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Singgasana Hotel Surabaya

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Singgasana Hotel Surabaya
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Singgasana Hotel Surabaya
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Showing 79: English reviews
Surabaya, Indonesia
Reviewed 14 August 2016

Stayed with my family during a weekend in August. We booked a total of three rooms : two Deluxe rooms and a Suite room. We stayed for a night. The hotel is located near the outskirts of Surabaya, it takes a while to reach from the airport (accessible via toll road) and city center. There's an 18-hole golf course connected...

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Helpful?
Thank AnEnthusiastRater
Lutry, Switzerland
Reviewed 11 August 2016

we (2ad+2chd) stayed at this hotel for 2 nights, as I alone planned a daytrip to Mount Bromo. we arrived late from Gubeng train station (20min distance) and despite having booked in advance an extra bed and a baby cot, none of those was ready when we checked-in (11pm). we asked to have it immediately for our sleepy chd but...

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Thank cmercier66
Reviewed 8 August 2016 via mobile

Im very impressive with the taste for all of food beside i hate the old bathup bathroom. Some garden was not tidy but the air has the freshness. It is the resort inside metro city that available for outbound activity

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Helpful?
Thank lamiya m
Madison, Wisconsin
Reviewed 24 June 2016

Tucked behind busy streets, this is a hotel with a lot of greenery that made us feel like we were somewhere else, not in a hectic city such as Surabaya. Room was classic but a little tired-looking, and slightly dusty around the shelves as well. But bed was huge and comfortable. Food was great, service was great, staff was helpful...

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Helpful?
Thank mdns
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

Jakarta, Indonesia
Reviewed 22 June 2016

i was surprised when i entered the gate and never thought before that this is a hotel we booked. it is a green shady hotel ever. They plant everything that makes this hotel like you live in a fairy garden. The staffs also very pleasant, polite and helpfull. The room type is like small cottage . you have your own...

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Helpful?
Thank Fransiska K
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

sidoarjo
Reviewed 16 May 2016

very love the service. there was a problem with the hot water in bath room. then we were moved and upgraded to suite room. ,, the pool is large enough , breakfast delicious.. my wife left a cosmetic bag on the room and i just realized 5 hours after check out but they still kept it for us. thanks singgasana

Review collected in partnership with Tiket.com
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Helpful?
Thank roki m
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

Swindon, United Kingdom
Reviewed 13 April 2016

We stayed here on the final night of our Indonesian tour. As it was part of a trip, we hadn't read up on it before we arrived and were expecting the usual city hotel. We couldn't believe it when we arrived! The entrance was very grand and the staff greeted us warmly. We asked for a non-smoking room and the...

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Helpful?
Thank Nicola R
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

Bien Hoa, Vietnam
Reviewed 22 March 2016

I stayed at this hotel for 2 nights because it is in a good location for getting to the airport and around Central and West Surabaya. The staff at the hotel were very pleasant at check-in and throughout our stay. The even offered breakfast boxes when I informed them we would be departing very early in the morning. I thought...

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Helpful?
Thank kitovu
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

Singapore, Singapore
Reviewed 22 March 2016

I have stayed here on business trips and the hotel suits me as near the airport. The people are nice, the rooms clean and tidy but need to keep them in shape with regular inspection and maintenance. Whenever I have visited this place, have found a large number of people staying there.

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Helpful?
Thank JunaidAnwar_2016
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General...

Surabaya, Indonesia
Reviewed 1 March 2016

I check in with family last sunday. When we check out, we got information that we eat cookies from minibar and the room boy told he found the cookies package in garbage can. So we check together with front desk staff. We found nothing. So we knew that this hotel didn't have any standart for minibar. So be carrefull if...

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Helpful?
Thank Denny K
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Singgasana Hotel Surabaya is a convenient 15-minute drive from Surabaya city centre. The hotel features its own outdoor swimming pool and has free Wi-Fi access throughout. Guest rooms at Hotel Singgasana are air-conditioned and fitted with cable TV and a safety deposit box. A minibar, tea/coffee maker and refrigerator are also provided. Singgasana Surabyal has a private recreational centre, tennis court and a jogging track on site. Guests can enjoy massage treatments at the spa & wellness centre. The hotel also provides currency exchange, laundry and dry cleaning services. The in-house restaurant serves a range of Western, Asian and Indonesian dishes. The Juanda International Airport is a short 20-minute drive away. ... more   less 

Additional Information about Singgasana Hotel Surabaya

Address: Jln. Gunungsari, Surabaya 60242, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 2,451 - ₹ 3,268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Singgasana Hotel Surabaya Java
Hotel Style:
#19 Luxury Hotel in Surabaya
#19 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Singgasana Hotel Surabaya staff and other travellers.
3 questions
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Indonesia
Makati, Philippines
over a year ago
Sacramento, California

See all questions (3)

Questions? Get answers from Singgasana Hotel Surabaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quite. Some rooms may be too far from the main facilites (lobby, restaurant, fitness centre, etc)”
  • Suite - Washbasin
  • Suite - Bathtub
  • Suite - toiletries
  • Suite - The partition
  • Suite - Bedroom
  • Suite - Living Room
  • Suite - coffee- and tea- making facilities, notice the abundant drinkware, 6 of them
  • Suite - Terrace
 of 5 bubbles AnEnthusiastRater, 14 Aug 2016 | Read review
“All rooms are at ground level and quite.”
 of 5 bubbles JunaidAnwar_2016, 22 Mar 2016 | Read review
“view of pool”
 of 5 bubbles rietasuade, 7 Dec 2015 | Read review
“Go get the ones nearby the gym because the front ones are near the main roads and they get so LOUD in morning and night.”
 of 5 bubbles fannytrijayanti, 30 Sep 2015 | Read review
“Ask for rooms that far from main road ... you will given room that facing pool :)”
 of 5 bubbles santaraindeer, 30 Jul 2015 | Read review
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