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Mercure Surabaya

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Mercure Surabaya
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616 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Surabaya
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Showing 398: English reviews
Zandvoort, The Netherlands
Reviewed 24 October 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nunung R
Sugito A, General Manager at Mercure Surabaya, responded to this review

Surabaya
Reviewed 23 October 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yellownut
Sugito A, General Manager at Mercure Surabaya, responded to this review

Bandung, Indonesia
Reviewed 9 October 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Agus Salim W
Sugito A, General Manager at Mercure Surabaya, responded to this review

Surabaya, Jawa Timur, Indonesia
Reviewed 22 September 2014

What remarkable about this hotel is the restaurant, I really like how they serve local food in an original and interesting style. It's also tasty... At breakfast time there was more food varieties in comparison with lunch and dinner. To me this hotel is good for business trip, but not so much if you plan to spend more time enjoying...

Review collected in partnership with this hotel
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Thank Effi L
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr/Mrs. Effi L, We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Solo, Indonesia
Reviewed 22 September 2014

Just one word ; AWESOME!! It is an awesome place to stay. Spacious room, tasty food, nice staff, great service, easy to access location, and affordable price. Price to performance. Worth it! Can't wait for the next stay.

Review collected in partnership with this hotel
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Helpful?
Thank Aryo P
Sugito A, Owner at Mercure Surabaya, responded to this review

Dear Mr. Aryo P, We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Malang, Indonesia
Reviewed 5 September 2014

Review collected in partnership with Accorhotels.com
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Thank Andy_Wu
Sugito A, General Manager at Mercure Surabaya, responded to this review

Amsterdam, The Netherlands
Reviewed 1 September 2014 via mobile

I stayed here 1 night during my travels through Java. The hotel was a great place to relax and the staff was very friendly (the English of the staff is above average for this area I think). The gym is also quite nice!

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Helpful?
Thank SoeradjR
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. SoeradJR, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the our staff English, we will follow up and...

Singapore, Singapore
Reviewed 31 August 2014

Review collected in partnership with Accorhotels.com
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Thank Alfred T
Sugito A, General Manager at Mercure Surabaya, responded to this review

Surabaya, Indonesia
Reviewed 1 August 2014

Review collected in partnership with Accorhotels.com
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Thank Djunaryo
Sugito A, General Manager at Mercure Surabaya, responded to this review

Surabaya
Reviewed 15 July 2014

Review collected in partnership with Accorhotels.com
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1Thank Mayasari T
Sugito A, General Manager at Mercure Surabaya, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Trimurti Resto
Trimurti Resto
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently situated on the main route through Surabaya, next to consulate and government offices as well as tourist attractions such as the Tugu Pahlawan heroes monument and the Zoo. Ideal for business and leisure travel, boasting easy access to Gubeng railway station and the airport, the Mercure Surabaya hotel features 126 rooms including seven suites with exclusive butler service, two restaurants, coffee lounge, pool bar, three meeting rooms, ballroom, swimming pool, fitness centre and spa. ... more   less 

Additional Information about Mercure Surabaya

Address: Jl. Darmo 68-78, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,961 - ₹ 3,464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Surabaya 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Mercure Surabaya Hotel Surabaya
Mercure Surabaya Java
Hotel Style:
#11 Business Hotel in Surabaya
#13 Spa Hotel in Surabaya
#14 Luxury Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Surabaya staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Mercure Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not yet for now”
 of 5 bubbles chindyariani, 22 Mar 2017 | Read review
“Superior room is spacious”
 of 5 bubbles SigitPra, 14 Oct 2016 | Read review
“KFC/Dominoes/Pizza Hut is at walkable distance”
 of 5 bubbles 27arunj, 8 Sep 2016 | Read review
“Superior Rooms in the new wing”
 of 5 bubbles AlanMichaelWard, 6 Aug 2016 | Read review
“Before checking in, go and check the rooms!”
 of 5 bubbles AjayG547, 2 Mar 2016 | Read review
5 of 5