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4/2/2018 5/2/2018
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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
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    4/2/2018 5/2/2018
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    US$ 44
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    Traveller (285)
    Dining (83)
    Room & Suite (81)
    Overview
    • Excellent20%
    • Very good53%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “new building” (14 reviews)
    “pizza hut” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (713)
    There are newer reviews for Mercure Surabaya
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    161 - 165 of 451 reviews

    Reviewed 3 October 2015 via mobile

    This is the first hotel that i rated excellent. During my 2 nights stay there, this hotel helped me organize a workshop, and i'm very satisfied. The service is great, the food is very delicious, they are having a renovation right now but the interior...More

    Thank Sevi I
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 October 2015

    Dear Bapak/Ibu Sevi, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an encouragement...More

    Reviewed 3 October 2015

    The hotel applies Mercure's standard in service and facilities to meet modern life style of its guests. At the same time it presenting memorable pieces of past times such as antique tiles, rattan baskets and even old bicycles as decoration. Badly, I couldn't make internet...More

    Thank triandyn
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 October 2015

    Dear Bapak Triandy n, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an...More

    Reviewed 20 September 2015 via mobile

    The room that we had was decently sized for a couple and a 5 yr old, clean, plush bed and pillows. The hotel is currently being redecorated around the lobby and pool areas. Once done, the room rate might go up The restaurant is also...More

    1  Thank 1,70,845
    Response from Sugito A, General Manager at Mercure SurabayaResponded 22 September 2015

    Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an encouragement...More

    Reviewed 19 September 2015

    A standard Mercure Hotel with nice room dan nice breakfast.. As my title review, at breakfast buffet, you should try the SOTO.. its delicious... Usually I did not eat Soto (soup with coconut milk) in the morning, but my colleagues recommend me to try the...More

    Thank uthinx
    Response from Sugito A, General Manager at Mercure SurabayaResponded 22 September 2015

    Dear Bapak Uthinx, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments regarding our Soto to our FB Team. I am sure that this feedback will serve...More

    Reviewed 15 September 2015

    I've been twice stayed at this hotel. Located in a one of major busy street in Surabaya, this hotel is very easy too reach. The staff are helpful, polite and have no problem during check in process. My last check in was early time, so...More

    Thank Hari N
    Response from Sugito A, General Manager at Mercure SurabayaResponded 16 September 2015

    Dear Bapak Harinoto Jakarta, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 35 - US$ 58 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #19 Spa Hotel in Surabaya
    • #19 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Accorhotels.com, Agoda, Priceline, Orbitz, Travelocity, Cancelon and getaroom.com so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya ,
    • Mercure Surabaya Java
    Add Photo Photos
    Traveller (285)
    Dining (83)
    Room & Suite (81)
    Pool & Beach (16)
    Hotel & Grounds (193)
    Bathroom (16)
    Family and Play Areas (6)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Bayu S
    1 December 2016|
    AnswerShow all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    19 October 2014|
    AnswerShow all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "ask about the size and the location (which wing)"
    Read review
    "Premier superior more comfort compared with Superior room. The best room is Executive Suite (spacious &..."
    Read review
    "they have new wings, choose this one"
    Read review
    "I stayed on the 7th Floor which is non - smoking. The top floors (14-10) are smoking i'm sure."
    Read review
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