We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/10/2017 9/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
    Save
    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$ 50
    US$ 43
    SAVE US$ 7
    US$ 44
    US$ 43
    Traveller (276)
    Dining (83)
    Room & Suite (79)
    Artotel Surabaya
    468 reviews
    #7 of 135 hotels in Surabaya
     
    Quest Hotel Surabaya
    320 reviews
    #57 of 135 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    #27 of 135 hotels in Surabaya
     
    Garden Palace Hotel
    275 reviews
    #49 of 135 hotels in Surabaya
     
    Overview
    • Excellent20%
    • Very good54%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “pizza hut” (8 reviews)
    “new building” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Artotel Surabaya
    468 reviews
    #7 of 135 hotels in Surabaya
     
    Quest Hotel Surabaya
    320 reviews
    #57 of 135 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    #27 of 135 hotels in Surabaya
     
    Garden Palace Hotel
    275 reviews
    #49 of 135 hotels in Surabaya
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 43.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0d4f576e014c406bb513028b46656d48", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651431,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65324522],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":43,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0d4f576e014c406bb513028b46656d48","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":50,"lowestMetaPrice":43,"additionalPartner":false,"highestMetaPriceDisplay":50,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":50,"lowestMetaPrice":43,"highestMetaPriceDisplay":50,"hotelName":"Mercure Surabaya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBkNGY1NzZlMDE0YzQwNmJiNTEzMDI4YjQ2NjU2ZDQ4IiwiQUlLIjoiMTBlMGQ0NjhjODcxNDAwODhkZGE5ZDNlMmJkYjZhZWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$ 43", "hasDates": true, "hacComplete": false, "contentIdMappings": {"33296894":"Expedia","109268805":"HotelsCom2IB","53946543":"TravelocityEWS","34377783":"Hotwire","65324522":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (681)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 437 reviews

    Reviewed 1 week ago

    Currently staying 3 business nights at this Mercure property in Surabaya. First greeting was very good, given a refreshing welcome drink and my reservation was quickly confirmed. I gave them my Accorplus room upgrade certificate and quickly my upgrade was confirmed and I was given...More

    Thank Mario S
    Reviewed 1 week ago

    I stayed here for the 1st time, and ran a 1 day seminar with my client. The hotel was so crowded with events (seminars, weddings, etc) that I don't think the management and the staffs were ready to handle them all properly. I stayed here...More

    Thank Hingdranata N
    Response from Sugito A, Manajer Umum at Mercure SurabayaResponded yesterday

    Dear Mr. Hingdranata N, Warmest Greetings from Mercure Grand Mirama Surabaya, Thank you for your kind feedback regarding your recent stay with us. We were delighted to know that you were pleased with the service that provided by our staff, our meeting room and your...More

    Reviewed 1 week ago via mobile

    Use this hotel for training for 25 ppl and the lunch arrangement was awful. There are other training happend at the same time and using the same venue for lunch. They change the lunch venue from restaurant to Coffee Cafe without prior notice. Provide only...More

    Thank UQ_Basuki
    Response from Sugito A, General Manager at Mercure SurabayaResponded 1 week ago

    Dear Mr. Basuki May I begin by thanking you for the review on Trip Advisor. We regret to learn that your recent meeting was not satisfying and falling short of your expectations, for which we would like to sincerely apologize. We appreciate you for bringing...More

    Reviewed 3 weeks ago

    Good value, great breakfast, they have selections of Indonesian Bubur sumsum, sago, kacang hijau, ketan hitam. Location not central but easy taxi access. Pool is good for children. Try the premium room for better experience.More

    Review collected in partnership with Accorhotels.com
    Thank careermother
    Response from Sugito A, General Manager at Mercure SurabayaResponded 1 week ago

    Dear Careermother, Warmest greetings from Mercure Grand Mirama Surabaya, Thank you so much for the review. It is always a pleasure to receive the positive comment. We have shared the feedback with our team as an encouragement to continuously improve the quality of services better...More

    Reviewed 4 weeks ago

    Room was somewhat alright. You are given the basic amenities. Washroom and toilet were separated and clean. However, the internet connectivity in the room was average and not stable. I need to re-login to my company's VPN multiple times. That aside, the rest were nice....More

    Thank Amir S
    Response from Sugito A, General Manager at Mercure SurabayaResponded 1 week ago

    Dear Bapak Sudarmin A, Warmest Greetings from Mercure Grand Mirama Surabaya, Thank you for your kind feedback regarding your recent stay with us. We were delighted to know that you were pleased with our room and restaurant.. However, our truly sincere apology for some troubles...More

    Artotel Surabaya
    468 reviews
    #7 of 135 hotels in Surabaya
     
    Quest Hotel Surabaya
    320 reviews
    #57 of 135 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    #27 of 135 hotels in Surabaya
     
    Garden Palace Hotel
    275 reviews
    #49 of 135 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Golf Course
    Details
    • Price range
    • US$ 34 - US$ 59 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #14 Spa Hotel in Surabaya
    • #17 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Expedia, Booking.com, Agoda, ACCOR, TripOnline SA, Orbitz, Travelocity, Cancelon and Hotwire so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya ,
    • Mercure Surabaya Java
    Add Photo Photos
    Traveller (276)
    Dining (83)
    Room & Suite (79)
    Pool & Beach (16)
    Hotel & Grounds (184)
    Bathroom (16)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    2.57 km away
     
    Artotel Surabaya
    468 reviews
    .57 km away
     
    Quest Hotel Surabaya
    320 reviews
    .10 km away
     
    Garden Palace Hotel
    275 reviews
    2.50 km away
     
    Nearby Restaurants
    Ayam Bakar Primarasa
    217 reviews
    .38 km away
    Carpentier Kitchen
    73 reviews
    .33 km away
    Rawon Kalkulator
    57 reviews
    .30 km away
    Casa Fontana
    125 reviews
    .20 km away
    Nearby Attractions
    Surabaya Town Square
    460 reviews
    1.48 km away
    Bungkul Park
    705 reviews
    .69 km away
    Suroboyo Monument
    171 reviews
    1.23 km away
    Monumen Perjuangan POLRI
    62 reviews
    .50 km away
    Ask a question
    Questions & Answers
    Bayu S
    1 December 2016|
    AnswerShow all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    19 October 2014|
    AnswerShow all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "I stayed on the 7th Floor which is non - smoking. The top floors (14-10) are smoking i'm sure."
    Read review
    "Our room was fine and quiet. Not sure about any of the others"
    Read review
    "Ask for their new wing."
    Read review
    "new renovated room (620) exactly at front of the lift. nice view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing