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Hotel NEO Gubeng

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Traveller (83)
Room & Suite (17)
Dining (5)
Overview
Jl. Jawa no. 17-19, Surabaya 60281 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
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Reviews (170)
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Traveller rating
29
50
13
5
2
Traveller type
Time of year
LanguageEnglish
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29
50
13
5
2
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All reviews budget hotel near the train station helpful staffs bed linen check in and check out process complete facilities stay there again spacious room convenient location great room nice hotel free wifi walking distance front office taxi pros sleep
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1 - 5 of 99 reviews
Reviewed 3 weeks ago via mobile

My menu Today at Neo Hotel Fresh Fruit mix Fruit Ice coffee no sugar Papaya Juice Spaghetti bolognese Chocolate milkshake Spring Rool. With my Friend MR Danny Kurniawan and my Prend. Reunion at Hotel Neo. WiFi ok Ac not bad.

Thank dave m
Reviewed 1 August 2018

We stayed for 2 night, they have good service, they change the bed sheet everyday The breakfast is buffet with Indonesian and Chinese food Not suit with westerner who cannot eat spicy Located near many restaurant and mall Only thing I suggest to change is...More

Thank Fenfen2016
Response from Rendy L, General Manager at Hotel NEO GubengResponded 27 August 2018

Dear Fenfen2016, Warmest greeting from Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. We apologize for the inconvenience regarding your information about hotel services and facilities. i will follow up this matter with chef for...More

Reviewed 24 June 2018 via mobile

We stay for 2 nights. 2 rooms with connection door which is good for my family : it's deluxe connect with stardard room Breakfast good for budget hotel. The room clean Is good but not great. Do not order western food they made it totally...More

Thank Nina M
Response from Rendy L, General Manager at Hotel NEO GubengResponded 25 June 2018

Dear Nina M Greeting Hotel Neo Gubeng Surabaya.. Thank you for choosing Neo Gubeng for stay with Us . I am personally apologized to hear you had such a inconvenience with our mistake of food. I am convinced that your comments became our fully attention...More

Reviewed 15 June 2018 via mobile

I stayed for 2 days. The staff is helpful and friendly. Wi-Fi is good. Breakfast menus have some options like traditional beverages and food. It is definitely a good place both for short and long stay.

Thank Extraordinary736905
Response from Rendy L, General Manager at Hotel NEO GubengResponded 25 June 2018

Dear A TripAdvisor Member Thank you for thank you for a positif feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Rendy Lysander

Reviewed 8 April 2018 via mobile

We only had 1 night to stay over in Neo Gubeng Hotel and wishing to have more nights to stay. The interior design was good, the room was clean, spacious, and comfortable. The staff were all friendly and brought fresh vibes. I make sure to...More

Thank christyanti
Response from Rendy L, General Manager at Hotel NEO GubengResponded 21 April 2018

Dear christyanti Warmest greetings from hotel NEO Gubeng Thank you for giving us a 4 stars.... we really appreciate that and hopefully you always enjoy staying at our hotel. We are happy that you are choose us during your stay at Surabaya. Again thank you...More

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About
Description
The Hotel NEO Gubeng Surabaya is a charming boutique budget hotel featuring 58 rooms over three different room types, complimented by two modern meeting rooms, a coffee shop connecting to a bright and aery lobby More and ample of parking space. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Wheelchair Access
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
58
Price range
US$ 18 - US$ 27 (Based on Average Rates for a Standard Room)
Also Known As
Hotel NEO Gubeng Surabaya, Java
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
58
Price range
US$ 18 - US$ 27 (Based on Average Rates for a Standard Room)
Also Known As
Hotel NEO Gubeng Surabaya, Java
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (83)
Room & Suite (17)
Dining (5)
Questions & Answers
Ask a question
Bryan H
27 January 2018|
AnswerShow all 2 answers
Response from ReisDNA | Reviewed this property |
The breakfast time is from 6:00 to 10:00 am
1
Vote
NandaR332
22 February 2017|
AnswerShow all 2 answers
Response from Marcus T | Reviewed this property |
Tak, tiba masa malam dari keretapi.
0
Votes
Room Tips
"choose 4th or 5th floor for quite"
laksmih
4 Jan 2017
Read review
"choose single room for short trip/transit"
Sinatra17
2 Aug 2016
Read review
"Room for solo traveler is available"
AlexSantosa
29 Jul 2016
Read review
"for saving money, choose nano room if you are solo traveler"
AlexSantosa
8 May 2015
Read review
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