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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    Lowest prices for your stay
    5/11/20176/11/2017
    1 room, 2 adults, 0 children
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$ 50/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 49
    US$ 43
    SAVE US$ 6
    US$ 44
    US$ 49
    Traveller (283)
    Room & Suite (107)
    Dining (41)
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    Overview
    • Excellent19%
    • Very good48%
    • Average22%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Holiday Inn Express Surabaya Centerplaza
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    JW Marriott Hotel Surabaya
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    Ibis Surabaya City Center Hotel
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    Garden Hotel
    5 reviews
    #92 of 135 hotels in Surabaya
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (279)
    Traveller rating
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    1 - 5 of 157 reviews

    Reviewed 3 days ago

    had lunch at lobby restaurant. Food was okay, cawanmushi was great. variety was great too. so many things to choose from. service was okay too. keep up the good work Garden Palace. however, please pay attention to room temperature at your meeting room. super hot.More

    Thank MeiMeiPorwanto
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 2 days ago

    Dear MeiMeiPorwanto, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your feedback and review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 1 week ago

    i stayed there for about 7 days in total. Good location near key monuments and shopping malls. The room was good if the bathroom a little tired. Breakfast buffet was adequate if unspectacular. Staff were very attentive. Price at roughly AUS $50-60 was really goodMore

    Thank Andrew R
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 5 days ago

    Dear Andrew R, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 1 week ago via mobile

    I have meeting at Caesar Palace, 24th floor The food during lunch was amazing, lots of stall and life cooking. The food quality was awesome as well coffee break. The parking access was easy. Friendly staffMore

    Thank budi065
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 5 days ago

    Dear budi065, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 5 weeks ago via mobile

    Stayed for 2 nights here at this location. The rooms are definitely in need of an upgrade. CRT TVs, a bed with stained bedsheets, a musky smell lingering in the room, and lumpy pillows. The saving grace for this place is the staff, who are...More

    Thank Alvin O
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 3 weeks ago

    Dear Alvin O, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your review and feedback. Hope we can serve you again very soon and looking forward for the next...More

    Reviewed 6 September 2017 via mobile

    I was staying on Deluxe Theme Room with Japanese Theme. It was very nice! Well it doesn't has tatami or something like that, but it had quite Japanese touch in some aspects like the bed that place on the ground, the wooden coffe table, the...More

    Thank alexandriaeli
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 13 September 2017

    Dear Alexandriaeli, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Holiday Inn Express Surabaya Centerplaza
    181 reviews
    #26 of 135 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    835 reviews
    #3 of 135 hotels in Surabaya
     
    Ibis Surabaya City Center Hotel
    398 reviews
    #17 of 135 hotels in Surabaya
     
    Garden Hotel
    5 reviews
    #92 of 135 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$ 36 - US$ 55 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #24 Spa Hotel in Surabaya
    • #26 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Ctrip TA, Hotels.com, Cancelon, TripOnline SA, Hotwire, Travelocity and Orbitz so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Garden Palace Hotel Surabaya, Java
    Add Photo Photos
    Traveller (283)
    Room & Suite (107)
    Dining (41)
    Hotel & Grounds (133)
    Bathroom (27)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    1.76 km away
     
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    1.37 km away
     
    Ibis Surabaya City Center Hotel
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    .88 km away
     
    Garden Hotel
    5 reviews
    .17 km away
     
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    Ask a question
    Questions & Answers
    Laurence H
    21 December 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear Laurence, Warmest greeting from Garden Palace Hotel. Sure we have spa packages but it's not include with room package. Spa is ready at our 7th floor, same floor with Fitness center. Looking forward to serve you... More
    0
    Votes
    Google Translation
    playmakerNyc
    18 July 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear playmakerNyc, Warmest greeting from Garden Palace Hotel. We do apologize for the belated reply. Sure if you already reserve a room in our hotel, you can order transportation from and to airport easily from us to help... More
    0
    Votes
    Google Translation
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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