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Artotel Surabaya

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#9 of 129 Hotels in Surabaya
Certificate of Excellence
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1 room 2 adults 0 children
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Artotel Surabaya
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350 Reviews from our TripAdvisor Community

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There are newer reviews for Artotel Surabaya
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Showing 221: English reviews
Reviewed 20 November 2016 via mobile

Just one night stay in Surabaya for business. Hotel is at the city center with very good price. Room is also clean and bed is comfortable. However the AC was noisy in my room, but as I was very tired that day, I slept through the night anyway. Overall very good service, will very likely stay again.

1Thank Amhamdi
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Amhamdi, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us. I do apologize for the inconvenience and hope that I can convince you to change your mind about another visit to Artotel Surabaya. Thank you once again for your positive review & we hope to welcome you...

Reviewed 16 November 2016 via mobile

Artotel was the first hotel i tried in surabaya. I've been this place many time. It was a fun place. The ambience is fun and young. I recommend u this place if u like a modern style of hotel. The staff is friendly and hip. This hotel located exactly at the center of surabaya town. You can easily go to...

1Thank B5684YArobinr
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Guest, Thank you so much for your feedback, we are happy to know that our team give you a good experienced. I'm sure it will be the best motivation for my team to improve our quality service. We will be glad to welcome you to the nearest future. Warm Regards, Rendy Laurens - General Manager

Panchkula, India
Reviewed 16 November 2016

The hotel is decent and clean. It is modern and in my view looks far better in pictures than in reality. So you have to take that into account while booking the hotel. The insulation in the rooms is not great. I had a front facing room so all through the night, the noise from outside was seeping into the...

1Thank anubhav_gaur
Reviewed 24 October 2016

Surabaya does not get many compliments in guidebooks, but we had an enjoyable 2-night stay at the Artotel and exploring the City. Our room was inexpensive, very comfortable, and quiet. The food at Roca in the lobby was good but overpriced for dinner (the prices are substantively less at lunch). It is an easy walk from the hotel to lots...

2Thank RTWTripper09
Tangerang, Indonesia
Reviewed 11 October 2016

We are having an event in Surabaya and we would like to spend 2 night in Surabaya for 3 family. We are thinking that to have a small hotel would be nice rather than to stay in big but boring names. We are satisfied with this hotel. Only 1 advise. Asked for higher floor to avoid street noise.

2Thank Adrianto G
Reviewed 7 October 2016 via mobile

My very first time artsy-hotel in Surabaya. I'm satisfied with this hotel. All of the food is yummy from the salad, fruits, pudding, breads, the main course are totally yummy. The hospitality is also great. The room are cute and clean. I got mine art with pink on it. When I came to the hotel there's an exhibition, which is...

3Thank Christina W
Reviewed 28 September 2016 via mobile

room was nice, hospitality was great. the coffee shop was great too with live music to calm your nite. the interior was unique, full of quotes. even toiletries were with quotes. the only minor thing was the breakfast that was below expectation. lack of taste, lack of variation. the room rate was worthed with the facilities given.

2Thank Freddy Reynaldo H
Reviewed 25 September 2016 via mobile

I stayed at this hotel un Surabaya on my transit to Malang, the hotel is small but nicely design I was a bit suprise to see female reception full of tattoo all over her body, i never seen a reception with a tattoo especially female. The room convinience for solo or couple but not recommended if you travel with 2-3...

1Thank Bustamar K
Reviewed 22 September 2016

Stay for only one night, room is small and simple but I have a good sleep during my stay, nice lobby decoration and delicious food, but I think the price is too high for the food, hotel location is not in the city center but taxi is easy to find

1Thank Eric Y
Reviewed 22 September 2016 via mobile

Very nice modern hotel with helpfull stuff speaking good english. Interesting and unique artwork. Rooms quite small but otherwise very nice. We had lunch and breakfast there and food was ok - wouldn't rave about it but can say it was exciting. I would recommend this place and stay there again myself.

1Thank Gosia M

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 

Additional Information about Artotel Surabaya

Address: Jln. Dr Soetomo 79-81, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,702 - ₹ 2,291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Number of rooms: 106
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Also Known As:
Artotel Surabaya Java
Hotel Style:
#7 Business Hotel in Surabaya
#8 Spa Hotel in Surabaya
#9 Best Value Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Artotel Surabaya staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on higher level is nice view and quite”
 of 5 bubbles AlbertV261, 19 Mar 2017 | Read review
“Not much to see, the best was facing the quite noisy street”
 of 5 bubbles 68davek, 22 Jan 2017 | Read review
“Stay away from the rooms facing the main road”
 of 5 bubbles anubhav_gaur, 15 Nov 2016 | Read review
“ask for higher floor to avoid street noise”
 of 5 bubbles adrian2g, 10 Oct 2016 | Read review
“maybe need to choose the room which is not facing the big road”
 of 5 bubbles 544cynthiae, 26 Aug 2016 | Read review
5 of 5