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Artotel Surabaya

Expedia.comUS$ 36
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#5 of 131 Hotels in Surabaya
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 37*
US$ 36*
US$ 37*
US$ 36*
US$ 37*
US$ 36*
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390 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEW

Enjoy the hotel and breakfast; would like to see more Western foods on menu. Hard to make reservations at desk; price always higher than on Internet booking. I have to always extend stay on Internet, which I assume costs hotel more.

Review collected in partnership with this hotel
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Helpful?
2Thank eldonphilips
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Eldon, thank you for your review of your stay at Artotel Surabaya. I greatly appreciate for your comments about aspects that need to be update. Looking forward to welcoming you again soon. Warm regards, Hassanudin - Hotel Manager.

Manama, Al Manamah, Bahrain
Reviewed 1 week ago via mobile

I was looking for clean nice budget hotel for 4 days stay. Found this last min booking. Below is the pros & cons. Pros. - located in the centre havnt noticed too much trafic. - very clean and nicely decorated rooms. - nice restaurant and roof top bar. - comfortable beds. Cons. - relatively small room. - no fridge in...

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Helpful?
1Thank Akram A
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Akram, We're appreciate for your comments regarding your stay at the Artotel Surabaya. It is always a pleasure to receive positive feedback & we hope to welcome you again in the near future. Kind regards, Hassanudin - Hotel Manager.

Jakarta, Indonesia
Reviewed 1 week ago

Unfortunately they failed our expectations. Friends recommended this hotel for the location and their unique appearance from the outside, and it's true. Once we approached this hotel, they instantly showed their service level. It was a day where they had event for outside guests, no parking space left for the in-house guests and their staff just 'told' us by hands...

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Helpful?
1Thank RRJ5
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Guest, Thank you for taking time to share your experience at Artotel Surabaya. I'm sorry that your experience did not meet your expectations. I can assure you that this one off occurrence and has been fixed. I hope that you will give us opportunity to better serve you in the near future. Warm regards, Hassanudin - Hotel Manager.

Reviewed 1 week ago

good location and they're really have good atmospher...its just feel different when you enter the lobby, nice draws hangging in the wall, the studio 20room with eyecatching wall printing, accountic music on my saturdate at rocca cafe, variant and combination food for breakfast is more than okay with helpfull staff just perfecto

Review collected in partnership with this hotel
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Helpful?
Thank glowdy
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Glowdy, We are truly grateful for your review. It's grateful to know that you have a good experience during your stay. Let me thank you again and we hope you will come back to our hotel and feel truly welcome. We heART you, Hassanudin - Hotel Manager.

Reviewed 2 weeks ago

The price fitted the comfort. Though the it was a bit incovenience because the bathroom door is also the cupboard door, so we couldn't open both of them at the same time. The breakfast time was enjoyable with several choices of food and beverages

Review collected in partnership with this hotel
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Helpful?
Thank Indrawatiwidjaja
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Indra, Warm greetings from Artotel Surabaya and thank you on your supportive review. We have noted your kind comment on item we have to improve. I hope that it hasn't put you off a return stay with us again. We heart you, Hassanudin - Hotel Manager.

Ubud, Indonesia
Reviewed 2 weeks ago via mobile

Nice hotel, cool interior and decor. In my opinion it is totally for young generation. Our room was Studio 25 on the 6th floor. Default items on the room such as hair dryer, safety box, satellite TV, water heater, complimentary bath amenities. Iron board and the iron are upon request. They have "unusable" iPod dock (sorry) since the port is...

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Helpful?
Thank ayumei29
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Ayu, Thank you so much for your feedback, we are happy to know that our team give you a good experienced. I'm sure it will be the best motivation for my team to improve our quality service. We will be glad to welcome you to the nearest future. Warm Regards, Hassanudin - Hotel Manager.

Surabaya, Indonesia
Reviewed 2 weeks ago

The artist in me is aroused and I feel like to paint again, each time i stay at this hotel, Because come on, the interior of the lobby, the room, the cafe, everything. They also showcasing local/international artist's artwork at the lobby and it's different every month (i guess). Also they serve Nutella Jar for breakfast. love love it!

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Helpful?
Thank fibellinda16
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Guest, We're appreciate for your comments regarding your stay at the Artotel Surabaya. It is always a pleasure to receive positive feedback & we hope to welcome you again in the near future. Kind regards, Hassanudin - Hotel Manager.

Reviewed 2 weeks ago via mobile

I spent around 5 nights here with my partner in their Studio 20 room, the smallest room basically. Long story short, for the price they offered, it is quite a decent hotel — perhaps even more than decent than the usual hotel at their price range. However there are couples of things that I would like to note: 1. Toiletries...

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Helpful?
Thank Carissa V
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Carissa, Thank you for taking time to share your experience at Artotel Surabaya. I'm sorry that your experience did not meet your expectations. And I do apologize for your experienced about the customer service. I can assure you that this one off occurrence and has been fixed. I hope that you will give us opportunity to better serve you...

Reviewed 2 weeks ago via mobile

Great experience, very unique and artistic room.. The pizza is good (thanx for the compliment).. Live music was entertaining Nice employee, and helpfull staff. special credit to ms. Cempaka and shahrul for excellent service for us

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Helpful?
Thank Riza A
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Riza, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Kind regards, Hassanudin - Hotel...

Penang Island, Malaysia
Reviewed 2 weeks ago

That's the tag line for this hotel. Nicely chic and trendy hotel. Friendly staff and nice environment. One thing to improve is the sound proof of the room, something you can hear the passing by car and motorcycle with loud exhaust. Great experience and value for money. will surely come back again if happen to visit Surabaya.

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Helpful?
Thank CK_Ong8271
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Guest, Thank you for being our guest and for sharing positive experience in Artotel Surabaya. Your feedback is valuable to us, as we strive to improve with each and every stay. It would be a pleasure to personally welcome you back to our improve. With much appreciation, Hassanudin - Hotel Manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 

Additional Information about Artotel Surabaya

Address: Jl. Dr Soetomo 79-81, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,685 - ₹ 2,333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Artotel Surabaya Java
Hotel Style:
#4 Spa Hotel in Surabaya
#7 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Artotel Surabaya staff and other travellers.
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Questions? Get answers from Artotel Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on higher level is nice view and quite”
AlbertV261, 19 Mar 2017 | Read review
“Not much to see, the best was facing the quite noisy street”
68davek, 22 Jan 2017 | Read review
“Stay away from the rooms facing the main road”
anubhav_gaur, 15 Nov 2016 | Read review
“ask for higher floor to avoid street noise”
adrian2g, 10 Oct 2016 | Read review
“maybe need to choose the room which is not facing the big road”
544cynthiae, 26 Aug 2016 | Read review
5 of 5
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US$ 36* /night
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Prices are for 1 room, 2 adults
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