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Artotel Surabaya

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Traveller (526)
Room & Suite (112)
Dining (38)
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Overview
  • Excellent31%
  • Very good52%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“art hotel”(11 reviews)
“studio room”(6 reviews)
“nice design”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)
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Traveller rating
121
190
52
6
2
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LanguageEnglish
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121
190
52
6
2
Show reviews that mention
All reviewsart hotelstudio roomnice designbudget hotelcomfy bedthree starbusiness tripnice staythe check in processbusiness travelerwifi connectionrooms are cleannice hotelhotel is locatedroom servicenice breakfastnice room
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1 - 5 of 371 reviews
Reviewed 1 week ago

strategic location, right in the city centre. The room is clean. i think it's spacious enough. Bathroom is clean and the complete amenity is available. Internet connection is good. The staff is helpfull. Breakfast is great and variable. It's value for money

Review collected in partnership with this hotel
Thank lilyeddyanyputri
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 4 days ago

Dear Putri, warmest greeting from Artotel Surabaya... thank you so much for staying with us. Glad to know that you love to stay with us. Looking forward to see you again and again here ! We HeART You, Eggy Rigata-Hotel Manager

Reviewed 1 week ago via mobile

Nice architecture, breakfast was ok, their staff are nice, and the good thing is you can find some perfect spot for some instagram picture. If you have chance to try their lunch package, that was delicious in my opinion.More

Thank monic90
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 1 week ago

Hi Monic ... greetings from Artotel Surabaya! Thank you so much for your nice review... Glad to know that you have enjoyed your stay here. Also thank you for your trying our lunch package. And yes! Some good photos might be taken on Artotel Surabaya,...More

Reviewed 2 weeks ago

It was a very good stay. The location was very strategic. Near to places where i want to go.here are some other good points : plenty carport, helpful staff to help our luggage, artistic concept, and many more.More

Review collected in partnership with this hotel
Thank RainbowMS
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Rainbow, greetings from Artotel Surabaya... Thank you for staying with us. Glad to know that our strategic location make you easier to go to the place that you need. We do hope our service make you more enjoy your stay here. Looking forward to...More

Reviewed 3 weeks ago

I like Artotel for every artistic detail here. The indoor ornaments are awesome. It is like coming to magical premise. This is my second visit here. I hope my boss will choose this hotel for the next visit to Surabaya.More

Review collected in partnership with this hotel
Thank huangyouli
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Sir / Madam, warmest greeting from Artotel Surabaya... Thank you for staying with us. And yes, ART is a Must. It's great to knowing that you love to stay here and love artsy style. You have described us with so nice. We do hope...More

Reviewed 3 weeks ago

No body help me bring my stuff when i arrived. They put my title name as MR and they dont want to reprint the new form. They put me in a room with view but didnt told me that in the morning the sun will...More

Review collected in partnership with this hotel
Thank Lya01
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Bu Lya, warmest greeting from Artotel Surabaya... Thank you so much for staying with us and for the review. We are sorry for the unfortunate experiences on your arrival at Artotel Surabaya. We have take them as our notes and addressed them to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 23 - US$ 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#13 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 23 - US$ 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#13 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (526)
Room & Suite (112)
Dining (38)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
unspokenmoo
22 April 2018|
AnswerShow all 4 answers
Response from Febri A | Reviewed this property |
Artotel should have transportation service (with different price to different location). I believe you can requested in advance, so they're ready when you needed it like from Hotel to Airport or vice versa.
1
Vote
nurraudhah235
27 August 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Around 6 am, but you can always ask for an early take outs
1
Vote
nurraudhah235
27 August 2017|
Answer
Response from Aurora Ribka M | Reviewed this property |
Breakfast normally start at 06.00 WIB
1
Vote
Room Tips
"ask for a room that has a street view in upper level"
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"Comfortable Cafe to Enjoy"
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"Ask for high floor as it might help with noise from ground floor as well as view."
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"We had a room on the 6th floor. There was some traffic noise but it did not disturb us."
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