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Midtown Hotel

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Midtown Hotel
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340 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed 7 November 2016 via mobile

Midtown hotel Surabaya is one of the strategic hotel located in the center of business district in Surabaya. The price for the room is in reasonable price, breakfast menu is good, esp beras kencur, Sinom (Indonesia traditional beverage), esp for egg stations it was well organized. Front office staff are so friendly and helpful esp when handling luggage. Special thanks...

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Helpful?
Thank Donny W
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Donny W Greetings from City of Heroes Surabaya We are glad to be at your service. Thank you for 5 stars poin , and very positive feedback to share your experience and post to Tripadvisor , really appreciate it!! We are very happy to read your details review pertaining your recent stay at Midtown Hotel and regards for...

Yogyakarta, Indonesia
Reviewed 6 November 2016

Our whole family stayed here for our cousin's wedding. It was a great choice! The room was nice and clean, even though it's quite small. Their service was good. As you know, a wedding preparation could be very hard and they were really helpful with our weird requests and everything. Moreover, the hotel was well located, so close to many...

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Helpful?
Thank Jeanne E
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mrs Jeanne E Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service as our text line " SERVING WITH PRIDE" so we ready to serve all the guest needs. We looking forward to welcoming...

Jakarta
Reviewed 6 November 2016

Spent 2 days in this hotel. All is satisfactory; room is clean, food is nice, and great location, with shopping mall within walking distance. Location is great for business meeting as well. Value for money too. Totally recommended, for either business or holiday purpose.

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Helpful?
Thank Erika G
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr/s Erika G Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel and for 5 star Really appreciate it. We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for...

Singapore
Reviewed 3 November 2016

Boutique hotel that was centrally located. 10 minutes walking distance to Tunjungan Plaza; one of the biggest shopping mall in Surabaya. Room was clean but quite small in size. What I like the most from this hotel is definitely the Breakfast. Service was acceptable and nothing too complain about.

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Helpful?
Thank Suryady Y
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr. Suryady Y Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website...

Reviewed 1 November 2016 via mobile

The room is nice and clean. The bed also comfortable. The room view of the city is nice. The location is strategic, near to many interesting place. Breakfast is great, many varieties from western to local cuisine. Also value for money.

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Helpful?
Thank Hendra L
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Hendra L Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. We do hope that you will return and allow us to welcoming you back to Midtown Hotel Surabaya. Regards, Donny Manuarva...

Reviewed 22 October 2016 via mobile

On our trip to surabaya, we stay in this hotel. It is a nice, clean hotel, also value for money. The 24 hour minimarket and mal Tunjangan Plaza is just around 10 minutes walk. The staff in the hotel are also very nice and attentive to our needs Next time, we will stay again here

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Helpful?
Thank CarolinaHisman
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Carolina Hisman Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website midtown.id...

Bandung, Indonesia
Reviewed 11 October 2016

Located near the largest mall in Surabaya, also conveniently near fast food joints and restaurant makes it easy to look for food. (Be careful if you travel on foot near the TP vicinity though, thieves in motorcycle are ready to snatch your purse or phone - though this is not the fault of the hotel, just a word of caution)...

Review collected in partnership with this hotel
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Helpful?
Thank Erwin D
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Mr Erwin383 Greetings from Midtown Hotel Surabaya Thank you for trust and choosing our Hotel for your accomodation during your stay at Surabaya. We are very honored to serve you as bussines traveller and we are delighted to know that you enjoy and satisfied with our service and all fasilities. We do hope that you will return and allow...

Kuala Lumpur, Malaysia
Reviewed 11 October 2016

It was a nice hotel. Clean and friendly staff but the room did not have a fridge so I couldn't buy any cold drinks during this hot day. And the fire alarm went off few times while I was there and no one came to notify us anything so it was quite unnerving.

Review collected in partnership with this hotel
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Helpful?
Thank mabelmadden
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Mrs. Mabelmadden Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Apologize us for the unexpected nature experience. may be our team miss to notice all guest in house for fire alarm trial...

Indonesia
Reviewed 10 October 2016

Midtown hotel typically 3 star hotel placed at the center of city. Small at the front, small park area and narrow lobby/receptionist desk. But after you walk through the alley you will find wide hotel restaurant. The room is good, relatively new but nothing special. Breakfast include, with regular menu. And the price is good considering the location not far...

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Helpful?
Thank Erywibowo
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Ery Wibowo Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. We do hope that you will return and allow us to welcoming you back to Midtown Hotel Surabaya. Regards, Donny Manuarva General...

Reviewed 30 September 2016

For me, this is how supposed to be a 3 star hotel should be. Great service. Great room. Great breakfast. Near Tunjungan Plaza and other place ( near KFC, McD, food street, Taman Apsari, Grand City Mall, Plaza Surabaya and any other attraction places ).

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Helpful?
Thank Njosh B
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear mr Njosh B Greetings from Midtown Hotel Surabaya. Thank your for stay with us and give 5* we really appreciate. We looking forward to welcoming you again back to Surabaya City, Best Regards, Donny Manuarva General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Midtown Hotel

Address: Jln. Basuki Rachmad 76, Surabaya 60262, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,830 - ₹ 2,484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Midtown Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Midtown Hotel Surabaya, Java
Hotel Style:
#13 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Midtown Hotel staff and other travellers.
2 questions
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Questions? Get answers from Midtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marvelous suites are recommended”
 of 5 bubbles , 2 Jan 2017 | Read review
“We stayed at Splendid, 1808 (their highest floor: 18th). Pretty good.”
  • Basic but good enough
  • The view from Splendid #1808
  • Splendid Room #1808
  • Stable hot water, but hardly any place to put your own soap, etc
  • The bathroom's amenities
 of 5 bubbles AntonWidodo, 30 Nov 2016 | Read review
“the higher the floor the better”
 of 5 bubbles nencip, 28 Nov 2016 | Read review
“not sure about this”
 of 5 bubbles bettyendahwarni, 20 Nov 2016 | Read review
“Best ask to inspect them if possible”
 of 5 bubbles 557barbaraj, 21 Sep 2016 | Read review
5 of 5