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Highpoint Serviced Apartment

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Highpoint Serviced Apartment
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51 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Sulzbach-Rosenberg, Germany
Reviewed 5 days ago NEWvia mobile

Zero points The room was dirty after renovating some electricity and it took me 5 times talking to a not interested front desk "manager" to give us another room. Bathroom dirty and broken teals, walls dirty(!?!) with footsteps on them and so on Second room after one hour complaining and being ignored by the staff was ok, but pool was...

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Helpful?
Thank cahayaclaudia
Sydney, Australia
Reviewed 1 November 2016 via mobile

This hotel is good actually. But, there was several issue with the elevator last time Interior of the building is kinda boring. They have 2 seperated pool which is on 2nd floor and 3rd floor. Big parking lot. Cheap parking fee. Good staff. Good cafetaria. But I definitely will be back here :)

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Thank TheaBaskoro
Reviewed 22 April 2016

I was surprised at the low price for a three-day stay, and I was shocked that I got a two-bedroom suite complete with a couch, a king-size bed in the master's bedroom, a single bed in the second room, as well as a kitchen sink, a TV, a refrigerator, and a dining table. The staff were all very nice--Indonesians in...

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Thank Philippe Jose H
Reviewed 29 February 2016 via mobile

Still staying at the apartment as part of my studies. Staff is very friendly and always willing to help you out. Do know a bit of Indonesian, as it's quite common that the average Surabayan inhabitant does not speak English. Initially the apartment was not as clean as expected, but eventually they cleaned it accordingly.

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Thank Servando R
Jakarta, Indonesia
Reviewed 14 January 2016 via mobile

I have stayed for 2 nights in here, the room was nice which is huge and I was have the best sightseeing directly from my room. I dont mind with the small lobby and any reasons that says negative about this hotel, but I found very worth with its price. I have to plan to stay more again in here...

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Thank Ibn_Maspul
Surabaya
Reviewed 19 December 2015

Bad services Dirty place. Smell disgusting. I wont go there anymore Isnt good for value Kasur bau kotoran bayi atau org dewasa. Pokonya ga banget.. Ruangan tidak kedap suara. Suara2 tetangga masi terdengar

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3Thank Christina M
Reviewed 5 December 2015

fast respon for check in, really really bad for check out. uncomfert. not like apartement, like a garage. dirty and dusty everywhere. every corner room n bathroom not clean. security not responsibilty.

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Thank Akrom_Fikri
City
Reviewed 3 July 2015

Cleanliness is the biggest issue for this place as you can found so many fungus & moldy in every corner in the bathroom. not to mention a lot of life larva and worm. yes, they are alive and it's all over the place in the bathroom near the curtain shower. so very very disgusting! i am not going to stay...

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Thank LaFemmeFirstLady
Kuta
Reviewed 27 February 2015 via mobile

Stayed here for 2 nights. Got a very good deal with the price from one of online agent. Its located in the south area of Surabaya, quite far from the main road, but there are taxis available in front of the hotel. I was shocked by the room I got on 12th floor. It was huge... The words of Spacious...

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1Thank Geminiky
Indonesia
Reviewed 1 February 2015

So much more then we expected, the staff was amazing and helped us feel very comfortable. The laundry service was fantastic and reasonably priced. The rooms were very clean and the beds were great. The bathroom was average and well kept. We enjoyed both pools and the gym was great. I would recommend to all types of travelers.

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Helpful?
Thank Brizzad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Ideally located near Juanda International airport and industrial/commercial area of Surabya, this environmentally friendly apartment offers affordable accommodations and convenient access to local attractions. Houseguests of High Point Serviced Apartment may enjoy a list of onsite facilities, which includes indoor and outdoor swimming pool, business center, meeting venues, airport transport, as well as food court and restaurant. All rooms are beautifully designed and equipped with modern amenities such as air conditioning, water heater, flat screen TV, kitchen area and tea/coffee making facilities. Simply keep in mind that High Point Serviced Apartment will without doubt enhance your vacation in Surabya. ... more   less 

Additional Information about Highpoint Serviced Apartment

Address: Jl. Siwalankerto No. 161, Surabaya 60234, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,047 - ₹ 1,571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Highpoint Serviced Apartment 3.5*
Number of rooms: 51
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Also Known As:
Highpoint Serviced Apartment Surabaya, Java
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Questions & Answers

Here's what travellers have asked, with answers from Highpoint Serviced Apartment staff and other travellers.
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Questions? Get answers from Highpoint Serviced Apartment staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i can found happiness in here”
 of 5 bubbles Akrom_Fikri, 4 Dec 2015 | Read review
“Ask the staff”
 of 5 bubbles MayaM386, 7 Jul 2014 | Read review
“Try to get a room on the top floor, views are breathtaking.”
 of 5 bubbles maxscuba, 15 Dec 2013 | Read review
“Ask for a room near the elevator as some are a pretty fair walk.”
 of 5 bubbles GabTopping, 24 Aug 2013 | Read review
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