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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60189, Indonesia
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    3/12/2017 4/12/2017
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    Traveller (99)
    Room & Suite (52)
    Dining (10)
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    Overview
    • Excellent19%
    • Very good41%
    • Average29%
    • Poor9%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (196)
    There are newer reviews for Verwood Hotel and Serviced Residence
    See the most recent reviews
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    31 - 35 of 119 reviews

    Reviewed 26 July 2016

    Room is very clean, odorless, air condition works well. I like very much the room service menu for instance my favorites is ayam betutu. But bathroom curtain was smell bad, seems need a total wash in a regular basis. Breakfast is also one of my...More

    Thank Aroen_2016
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 27 July 2016

    Thank you for your encouraging comments regarding your recent visit, Aroen_2016, we are delighted that you enjoyed our food at both Room Service and Terakota cafe. Our Executive Chef, Pak Pitoyo, will be delighted with your feedback! Please accept my apologies for the bathroom curtain...More

    Reviewed 20 July 2016 via mobile

    i stay in the sommerset appartmet, its beside the hotel, the apartment is classy and old kind, its needed to be upgraded, but the breakfast served is delicious. the location is a bit far from the center city, but since surabaya's traffic is the same...More

    Thank Dery Eka Putri H
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 21 July 2016

    Dear Dery Eka Putri H, I appreciate the time you have taken to share this insightful note, and for your recent stay. I am delighted that you enjoyed our extensive breakfast buffet, with its selection of hot and cold Western and Indonesian favourites. Being situated...More

    Reviewed 10 July 2016 via mobile

    We stayed at the 3 bedroom serviced apartment for a nite. My dad came here in 1998 and said nothing much had changed. Old building and breakfast was not at its best. Check in was quick..but housekeeping people took forever to bring additional amenities. Overall,...More

    Thank dimasjb
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 13 July 2016

    Thank you, dimasjb, for spending some of your Lebaran holiday with us here at Somerset, and for your encouraging comments concerning the value we provide. We regret that our breakfast buffet was not to your liking - we strive to provide an international selection that...More

    Reviewed 23 June 2016

    I have used this hotel many times for business trips to Surabaya, tried the apartments once, but never again after having to change the room 3 times due to problems of electrical items not working. The hotel is of the older style would possibly benefit...More

    Thank p0larbeer
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 24 June 2016

    Thank you for making Somerset your home in Surabaya, p0larbeer! While we are delighted that our hotel wing and all facilities has more than been satisfactory for your previous visits, we are sorry for the inconvenience encountered during your recent stay at our Serviced Residence...More

    Reviewed 22 May 2016 via mobile

    This was a business trip, staying for a month. There is a main hotel block and two serviced tower blocks apartments. The apartments are big, with a large living area, comprising of TV lounge area, kitchen breakfast bar area, equipped with fridge and washing machine....More

    Thank dave p
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 30 May 2016

    Warm greetings from Somerset Surabaya, and thank you for your recent stay and comprehensive review, dave p. We are delighted that our spacious and well-equipped fully-serviced apartments and property facilities suited your requirements. Your comments concerning the bar are noted - we offer various promotions,...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 37 - US$ 46 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Spa Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 467
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Asiatravel.com Holdings, Ctrip TA, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon, HotelQuickly and Cheap Tickets so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Somerset Surabaya Hotel And Serviced Residence ,
    • Somerset Hotel Surabaya ,
    • Verwood Hotel And Serviced Residence Surabaya, Java
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    Traveller (99)
    Room & Suite (52)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (55)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Sam S
    7 July 2015|
    Answer
    Response from rmverwood | Property representative |
    Dear Mr. Sams, Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery... More
    0
    Votes
    Room Tips
    "swimming pool view is a good choice"
    Read review
    "Don't chose room like 1901 & 1907 . View from these rooms are good but there will be noise from..."
    Read review
    "If you love smoking ask for smoking room if you don't make sure they don't give you one"
    Read review
    "Dont choose 6th floor, smelly carpet."
    Read review
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