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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Room is very clean, odorless, air condition works well. I like very much the room service menu for instance my favorites is ayam betutu. But bathroom curtain was smell bad, seems need a total wash in a regular basis. Breakfast is also one of my...More
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 27 July 2016
Thank you for your encouraging comments regarding your recent visit, Aroen_2016, we are delighted that you enjoyed our food at both Room Service and Terakota cafe. Our Executive Chef, Pak Pitoyo, will be delighted with your feedback!
Please accept my apologies for the bathroom curtain...More
i stay in the sommerset appartmet, its beside the hotel, the apartment is classy and old kind, its needed to be upgraded, but the breakfast served is delicious.
the location is a bit far from the center city, but since surabaya's traffic is the same...More
Thank Dery Eka Putri H
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 21 July 2016
Dear Dery Eka Putri H,
I appreciate the time you have taken to share this insightful note, and for your recent stay.
I am delighted that you enjoyed our extensive breakfast buffet, with its selection of hot and cold Western and Indonesian favourites. Being situated...More
We stayed at the 3 bedroom serviced apartment for a nite. My dad came here in 1998 and said nothing much had changed. Old building and breakfast was not at its best. Check in was quick..but housekeeping people took forever to bring additional amenities. Overall,...More
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 13 July 2016
Thank you, dimasjb, for spending some of your Lebaran holiday with us here at Somerset, and for your encouraging comments concerning the value we provide.
We regret that our breakfast buffet was not to your liking - we strive to provide an international selection that...More
I have used this hotel many times for business trips to Surabaya, tried the apartments once, but never again after having to change the room 3 times due to problems of electrical items not working.
The hotel is of the older style would possibly benefit...More
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 24 June 2016
Thank you for making Somerset your home in Surabaya, p0larbeer! While we are delighted that our hotel wing and all facilities has more than been satisfactory for your previous visits, we are sorry for the inconvenience encountered during your recent stay at our Serviced Residence...More
This was a business trip, staying for a month. There is a main hotel block and two serviced tower blocks apartments.
The apartments are big, with a large living area, comprising of TV lounge area, kitchen breakfast bar area, equipped with fridge and washing machine....More
Thank dave p
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 30 May 2016
Warm greetings from Somerset Surabaya, and thank you for your recent stay and comprehensive review, dave p. We are delighted that our spacious and well-equipped fully-serviced apartments and property facilities suited your requirements.
Your comments concerning the bar are noted - we offer various promotions,...More
US$ 37 - US$ 46 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Spa Hotel in Surabaya
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Also Known As
Somerset Surabaya Hotel And Serviced Residence ,
Somerset Hotel Surabaya ,
Verwood Hotel And Serviced Residence Surabaya, Java
Response from rmverwood | Property representative |
Dear Mr. Sams,
Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery... More
Dear Mr. Sams,
Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery Health, SPA and Family Club, the price is depend on the package that the guest want which i can inform you from IDR 188.000++ to IDR 598.000++. again thank you for your attention