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02/07/2017 03/07/2017
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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 160
          US$ 73
          US$ 160
          US$ 73
          US$ 160
          US$ 73
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
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          Overview
          • Excellent53%
          • Very good37%
          • Average8%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          Offers from JW Marriott Hotel Surabaya
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          Hotel packages
          Hotel deals
          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (758)
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          There are newer reviews for JW Marriott Hotel Surabaya See the most recent reviews

          81 - 85 of 758 reviews

          Reviewed 20 December 2016 via mobile

          Real 5 stars service & care service with character, love the ambience its personalized customer service, intuitive staff and cheerful culture, jw marriot sby has made a memorable impression on its guests . Very warm friendly from front desk staffs. In today's competitive surabaya market,...More

          3  Thank dicky s
          Response from JWMarriottSurabaya, Manager at JW Marriott Hotel SurabayaResponded 23 December 2016

          Dear dicky s, Thank you for choosing JW Marriott for your recent stay in Surabaya. It always puts a smile onto our faces whenever we read such positive comments from our guests and it's great to hear that our associates took very good care of...More

          Reviewed 18 December 2016 via mobile

          Went here for business trip fo 3 days on dec 2016, got studio type room, great location downtown surabaya, nice service, good swimming pool, free parking, internet connection is good. One thing need major concern, our 903 room got very dusty, I instantly got running...More

          Thank Awangga Gesang W
          Response from JWMarriottSurabaya, Manager at JW Marriott Hotel SurabayaResponded 20 December 2016

          Dear Awangga Gesang W, Thank you for taking the time to write a review of your stay at JW Marriott Surabaya. As we pride ourselves in delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal this time. Please...More

          Reviewed 18 December 2016 via mobile

          Was stay here for 2 nights, location was right on the Central city of heroes. Near local food you can find easily. Room was clean but carpet looks old and never clean because so many loose hair and dirt/dust when i was step in my...More

          2  Thank Triari H
          Reviewed 12 December 2016

          We stayed three nights over the December long weekend when the hotel was obviously busy but nothing was ever too much trouble for the friendly, professional, helpful staff. The rooms are spacious and beautifully appointed with high quality furniture and bedding, and plenty of little...More

          1  Thank Belinda M
          Response from JWMarriottSurabaya, Manager at JW Marriott Hotel SurabayaResponded 19 December 2016

          Dear Belinda M, We are delighted to hear that you had enjoyable time at our hotel. We also greatly appreciate that you took your time to write comments about our hotel. Hearing your positive comments on our room and facilities certainly put a smile on...More

          Reviewed 12 December 2016 via mobile

          The place is expansive. Breakfast spread is awesome but a tad expensive @ approx 20 usd.rooms are very large. Check out the rooms on higher floors and road facing. The lobby is grand and the check in process is fast. The staff is friendly but...More

          1  Thank STalapatra
          Response from JWMarriottSurabaya, Manager at JW Marriott Hotel SurabayaResponded 19 December 2016

          Dear STalapatra, We are pleased to know that overall you have an enjoyable stay at our hotel and it is great to hear such nice words about our room and staff service. Thank you for sharing your feedback to us as we always strive to...More

          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$ 62 - US$ 177 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in Surabaya
          • #2 Luxury Hotel in Surabaya
          • #3 Family Hotel in Surabaya
          • #6 Business Hotel in Surabaya
          • Room types
          • Family Rooms ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 407
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Marriott, Travelocity, Booking.com, TripOnline SA, Cancelon, Priceline, Cheap Tickets, HotelQuickly and HRS so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Marriott Surabaya ,
          • Jw Marriott Surabaya ,
          • Surabaya Marriott ,
          • JW Marriott Hotel Surabaya Java
          Add Photo Photos
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Pool & Beach (37)
          Hotel & Grounds (397)
          Bathroom (75)
          Business Centre & Event Rooms (15)
          Nearby
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          MaxOneHotels Tidar
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          Nearby Restaurants
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          Vis a Vis French Restaurant
          51 reviews
          .06 km away
          Lobby Lounge at JW Marriott Hotel Surabaya
          59 reviews
          .05 km away
          Nearby Attractions
          Tunjungan Plaza
          739 reviews
          .71 km away
          Tugu Pahlawan
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          1.54 km away
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          Grahadi Building
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          1.07 km away
          Questions & AnswersAsk a question
          its_doctor_d
          What time do they start serving breakfast here? Thanx
          4 April 2017|
          Answer Show all 5 answers
          Response from ifatimatuszahro | Reviewed this property |
          Around 6. They already served the breakfast.
          0
          Votes
          googlesmart
          Is this hotel fully refurbished and renovated? Kindly advise. Thanks
          2 October 2016|
          Answer Show all 5 answers
          Response from JalanJalan69 | Reviewed this property |
          I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
          0
          Votes
          jibbeni
          Hi, apakah parkir motor buat tamu memadai?pintu masuk parkir motor apa beda sama mobil?
          19 September 2016|
          Answer
          Response from gimun k | Reviewed this property |
          Sorry, I never parked the car in there.
          0
          Votes
          Room Tips
          "higher floors for better city view"
          Read review
          "choose the executive club room, it;s worthy for the price compare to facilities"
          Read review
          "Unblock view at all room , can see the city"
          Read review
          "Choose rooms heading to south side"
          Read review
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