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11/06/2017 12/06/2017
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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    Hotel website
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 98
          US$ 81
          Great Deal
          US$ 82
          US$ 82
          Traveller (761)
          Room & Suite (209)
          Dining (107)
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          Overview
          • Excellent51%
          • Very good37%
          • Average8%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          Offers from JW Marriott Hotel Surabaya
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          Hotel packages
          Hotel deals
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
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          Reviews (751)
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          11 - 15 of 751 reviews

          Reviewed 2 weeks ago via mobile

          Me and my wife, we have stayed in jw marriot in different places. We are staying in JW Marriot Surabaya right now and we would like to give our appreciation to the staff here. As always the room is always elegant and cozy however there...More

          4  Thank Kevin D
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel Surabaya

          Dear Kevin D, Thank you for choosing JW Marriott for your recent stay in Surabaya. It always puts a smile onto our faces whenever we read such positive comments from our guests and it's great to hear that our associates took very good care of...More

          Reviewed 2 weeks ago

          Staying there for 3 nights , enjoy the location as its close to the mall. Also the band music at lobby made you night more enjoyable. The great services from the staffs in particular Elvira, Pak Angga and Fitri Nihayatul that made your stay more...More

          2  Thank Nur I
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel Surabaya

          Dear Nur I, Many thanks for taking the time to write a review of your recent stay and we are delighted to read such a positive feedback from you. It is our pleasure to know that our team has managed to deliver a memorable service...More

          Reviewed 3 weeks ago

          The room is just great. The bed is super comfortable and every thing is very well maintained. They have a free shuttle to take you to a big shopping center which is nice but I would recommend to go walking (it's a 5 to 10...More

          4  Thank pizzatodaniel
          Reviewed 4 weeks ago via mobile

          Whn im stay in this hotel, i check the room, and when im looking at bathroom, there is no face towel, hand towel, bathrobe.How come it happen, when i just check in at 7pm. For the room is so old. Pillow so great. Wifi okay....More

          1  Thank muhammad n
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel Surabaya

          Dear muhammad n, Thank you for taking the time to write a review of your stay at JW Marriott Surabaya. As we strive to improve ourselves, we have noted on your feedback and we will definitely share this to the team as an encouragement to...More

          Reviewed 4 weeks ago via mobile

          I was just checked out but cant wait to give my review! i wont be reviewing the room or the hotel in general because its kinda old but well maintained. The highlight was the staff. 1. I was asking extra towel via operator, after i...More

          3  Thank 294264Geeta
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel Surabaya

          Dear 294264Geeta, Thank you for choosing JW Marriott for your recent stay in Surabaya. It is our pleasure to hear such nice words from our guest, especially you mentioned about the staff service which we believe that it is truly what makes us stand out...More

          Hotel Majapahit Surabaya
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$ 74 - US$ 176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Luxury Hotel in Surabaya
          • #2 Spa Hotel in Surabaya
          • #3 Family Hotel in Surabaya
          • #6 Business Hotel in Surabaya
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Suites ,
          • Smoking rooms available
          • Number of rooms
          • 407
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Booking.com, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly and HRS so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Marriott Surabaya ,
          • Jw Marriott Surabaya ,
          • Surabaya Marriott ,
          • JW Marriott Hotel Surabaya Java
          Add Photo Photos
          Traveller (761)
          Room & Suite (209)
          Dining (107)
          Pool & Beach (37)
          Hotel & Grounds (395)
          Bathroom (75)
          Business Centre & Event Rooms (15)
          Nearby
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          .52 km away
           
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          MaxOneHotels Tidar
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          Nearby Restaurants
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          Vis a Vis French Restaurant
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          .06 km away
          Lobby Lounge at JW Marriott Hotel Surabaya
          59 reviews
          .05 km away
          Nearby Attractions
          Tunjungan Plaza
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          .71 km away
          Tugu Pahlawan
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          1.54 km away
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          Grahadi Building
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          1.07 km away
          Questions & AnswersAsk a question
          its_doctor_d
          What time do they start serving breakfast here? Thanx
          4 April 2017|
          Answer Show all 5 answers
          Response from ifatimatuszahro | Reviewed this property |
          Around 6. They already served the breakfast.
          0
          Votes
          googlesmart
          Is this hotel fully refurbished and renovated? Kindly advise. Thanks
          2 October 2016|
          Answer Show all 5 answers
          Response from JalanJalan69 | Reviewed this property |
          I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
          0
          Votes
          jibbeni
          Hi, apakah parkir motor buat tamu memadai?pintu masuk parkir motor apa beda sama mobil?
          19 September 2016|
          Answer
          Response from gimun k | Reviewed this property |
          Sorry, I never parked the car in there.
          0
          Votes
          Room Tips
          "higher floors for better city view"
          Read review
          "choose the executive club room, it;s worthy for the price compare to facilities"
          Read review
          "Unblock view at all room , can see the city"
          Read review
          "Choose rooms heading to south side"
          Read review
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