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8/10/2017 9/10/2017
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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
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    8/10/2017 9/10/2017
     4 people are viewing this hotel
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    US$ 90US$ 94
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    Traveller (840)
    Room & Suite (193)
    Dining (97)
    Hotel Majapahit Surabaya managed by AccorHotels
    822 reviews
    #1 of 135 hotels in Surabaya
     
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    179 reviews
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    Garden Palace Hotel
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    Sheraton Surabaya Hotel & Towers
    776 reviews
    #13 of 135 hotels in Surabaya
     
    Overview
    • Excellent54%
    • Very good36%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
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    Hotel Majapahit Surabaya managed by AccorHotels
    822 reviews
    #1 of 135 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    #26 of 135 hotels in Surabaya
     
    Garden Palace Hotel
    275 reviews
    #49 of 135 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    776 reviews
    #13 of 135 hotels in Surabaya
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (822)
    Traveller rating
    Traveller type
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    1 - 5 of 578 reviews

    Reviewed 2 days ago

    Second time staying in this hotel. Nice hotel with clean and comfortable room. The staff are friendly and attentive. The hotel is quite popular for businessmen, families, friends and solo travelers. I like the location because it is just across from my favorite rawon warong,...More

    1  Thank L S
    Reviewed 3 days ago via mobile

    We love our stay in this hotel. Although this hotel quite old but we didn't find any single problem throughout our stay. The bed was comfortable, the room was perfectly lit and soundproofed perfectly. I tried the massage and it was awesome! I even asked...More

    1  Thank nyu2n
    Reviewed 1 week ago

    This is the 2nd I stayed at this Hotel, still I felt this is Old Hotel, but for all services at the room, like wi-fi, cleanliness still met my expectation for stay. Breakfast in this hotel buffet at GF area, still have a good and...More

    2  Thank Aria L
    Reviewed 1 week ago via mobile

    16-17sep2017 Room#1503 Got room upgraded as gold member. Thank You. Foods taste, need improvement! Juices, not fresh, syrup/concentrate, supposed not be served by 5* hotel. Please improve! In-room Wi-Fi quality, super bad!More

    2  Thank Hendra T
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

    Dear Hendra T, We regret to learn that your recent stay was not satisfying and falling short of your expectations, for which we would like to sincerely apologize. We appreciate you for bringing the issues to our attention so we know which areas we need...More

    Reviewed 1 week ago

    I have finally found the best Chinese restaurant in Surabaya INDONESIA. and not even in the city capital(Jakarta). The food are authenthic oriental to the details, even like simple keow teow is so yummy!. Desserts like coconut pudding, herbal jelly has the full richness flavour...More

    2  Thank beeboo446
    Hotel Majapahit Surabaya managed by AccorHotels
    822 reviews
    #1 of 135 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    #26 of 135 hotels in Surabaya
     
    Garden Palace Hotel
    275 reviews
    #49 of 135 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    776 reviews
    #13 of 135 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 72 - US$ 115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #3 Luxury Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Ctrip TA, Booking.com, Agoda, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire and Cheap Tickets so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott ,
    • JW Marriott Hotel Surabaya Java
    Add Photo Photos
    Traveller (840)
    Room & Suite (193)
    Dining (97)
    Pool & Beach (36)
    Hotel & Grounds (465)
    Bathroom (77)
    Business Centre & Event Rooms (9)
    Nearby
    Holiday Inn Express Surabaya Centerplaza
    179 reviews
    .64 km away
     
    Sheraton Surabaya Hotel & Towers
    776 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    822 reviews
    .57 km away
     
    Garden Palace Hotel
    275 reviews
    1.38 km away
     
    Nearby Restaurants
    Rawon Setan (Devil's Rawon)
    352 reviews
    .07 km away
    Imari Japanese Restaurant
    88 reviews
    .01 km away
    Vis a Vis French Restaurant
    53 reviews
    .06 km away
    The Pavilion International Restaurant
    56 reviews
    .05 km away
    Nearby Attractions
    Taman Dayu Waterpark
    6 reviews
    1.15 km away
    Tunjungan Plaza
    825 reviews
    .79 km away
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    1.07 km away
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    76 reviews
    1.40 km away
    Ask a question
    Questions & Answers
    its_doctor_d
    4 April 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
    googlesmart
    2 October 2016|
    AnswerShow all 5 answers
    Response from JalanJalan69 | Reviewed this property |
    I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
    0
    Votes
    jibbeni
    19 September 2016|
    Answer
    Response from gimun k | Reviewed this property |
    Sorry, I never parked the car in there.
    0
    Votes
    Room Tips
    "Studio rooms offer large windows with a good view of Surabaya and Madura."
    Read review
    "all rooms are good (probably)"
    Read review
    "Always ask earlier and use executive floors for special services and access to the lounge."
    Read review
    "They have connecting doors rooms which suitable for big families, but be prepare to experience a hassle..."
    Read review
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