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02/07/2017 03/07/2017
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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 160
          US$ 73
          US$ 160
          US$ 73
          US$ 160
          US$ 73
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          285 reviews
          #4 of 134 hotels in Surabaya
           
          Overview
          • Excellent53%
          • Very good37%
          • Average8%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          Offers from JW Marriott Hotel Surabaya
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          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          285 reviews
          #4 of 134 hotels in Surabaya
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (758)
          Traveller rating
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          1 - 5 of 758 reviews

          Reviewed 6 days ago via mobile

          What a great little hotel with an old school charm that you don't see often these days. Service was impeccable from room service to the receptionist. Everyone was really friendly and made us feel very welcome. Slightest little hiccup at breakfast where they cleared my...More

          Thank SabrinaAz86
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 2 days ago

          Dear SabrinaAz86, Many thanks for taking the time to write a review of your stay with us. It always puts a smile onto our faces whenever we read such positive comments from our guests and it's great to hear that our associates took very good...More

          Reviewed 2 weeks ago

          Service is extremely good. We enjoyed the stay here and they did have special arrangement done to our surprise! :) This will be the hotel of my choice when I return to Surabaya. Breakfast spread was excellent! (Writing this after breakfast. Do try the Ayam...More

          1  Thank TeddyBong
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 2 weeks ago

          Dear TeddyBong, Thank you very much for choosing JW Marriott Surabaya on your recent visit to Surabaya. Everything we do is aimed to provide our guests with an exceptional product and service experience and we are delighted to know that we have succeeded this time....More

          Reviewed 2 weeks ago

          For a JW Marriot hotel, the service is up to their standard as always, from the moment you enter the hotel and all the service staff and phone answering. However, the main complained was the smelly cover for bedsheets, pillow cases and not well vacuumed...More

          Thank Arleta D
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 2 weeks ago

          Dear Arleta D, Thank you for taking the time to write a review of your stay in JW Marriott Surabaya. Please accept our sincere apology for any inconvenience during your stay. We have shared your feedback with the appropriate hotel team to ensure that this...More

          Reviewed 2 weeks ago

          I stayed at the JW Marriott Surabaya for 4 nights from 28 April till 2 May, and thoroughly enjoyed it. The standard of the guest rooms and facilities are first rate; the guest rooms are large and comfortable; the jacuzzi is large and a good...More

          1  Thank Andrew B
          Reviewed 3 weeks ago

          Wonderful Hotel - facilities, cleanliness and all! Just a walking distance from a huge shopping centre TP. Sadly the receptionist welcoming me could have been better to match such a quality hotel. I don't bother remembering her name though as she was cold to me...More

          1  Thank muhammadrazee
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 3 weeks ago

          Dear muhammadrazee, Thank you for taking the time to write a review of our hotel on Tripadvisor. Your comments mean a lot to us! We apologize if you feel bothered by the hospitality of our staff. At JW Marriott Surabaya, please be assured that we...More

          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          285 reviews
          #4 of 134 hotels in Surabaya
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$ 62 - US$ 178 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in Surabaya
          • #2 Luxury Hotel in Surabaya
          • #3 Family Hotel in Surabaya
          • #6 Business Hotel in Surabaya
          • Room types
          • Family Rooms ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 407
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Marriott, Hotwire, TripOnline SA, Cancelon, Priceline, Cheap Tickets, HotelQuickly and HRS so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Marriott Surabaya ,
          • Jw Marriott Surabaya ,
          • Surabaya Marriott ,
          • JW Marriott Hotel Surabaya Java
          Add Photo Photos
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Pool & Beach (37)
          Hotel & Grounds (397)
          Bathroom (75)
          Business Centre & Event Rooms (15)
          Nearby
          Sheraton Surabaya Hotel & Towers
          745 reviews
          .52 km away
           
          Hotel 88 Embong Malang
          95 reviews
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          Amaris Hotel Embong Malang - Surabaya
          82 reviews
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          MaxOneHotels Tidar
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          .30 km away
           
          Nearby Restaurants
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          .06 km away
          Rawon Setan (Devil's Rawon)
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          .07 km away
          Vis a Vis French Restaurant
          51 reviews
          .06 km away
          Lobby Lounge at JW Marriott Hotel Surabaya
          59 reviews
          .05 km away
          Nearby Attractions
          Tunjungan Plaza
          739 reviews
          .71 km away
          Tugu Pahlawan
          297 reviews
          1.54 km away
          Muhammad Cheng Hoo Mosque
          102 reviews
          1.57 km away
          Grahadi Building
          59 reviews
          1.07 km away
          Questions & AnswersAsk a question
          its_doctor_d
          What time do they start serving breakfast here? Thanx
          4 April 2017|
          Answer Show all 5 answers
          Response from ifatimatuszahro | Reviewed this property |
          Around 6. They already served the breakfast.
          0
          Votes
          googlesmart
          Is this hotel fully refurbished and renovated? Kindly advise. Thanks
          2 October 2016|
          Answer Show all 5 answers
          Response from JalanJalan69 | Reviewed this property |
          I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
          0
          Votes
          jibbeni
          Hi, apakah parkir motor buat tamu memadai?pintu masuk parkir motor apa beda sama mobil?
          19 September 2016|
          Answer
          Response from gimun k | Reviewed this property |
          Sorry, I never parked the car in there.
          0
          Votes
          Room Tips
          "higher floors for better city view"
          Read review
          "choose the executive club room, it;s worthy for the price compare to facilities"
          Read review
          "Unblock view at all room , can see the city"
          Read review
          "Choose rooms heading to south side"
          Read review
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