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    Sheraton Surabaya Hotel & Towers

    Jl. Embong Malang 25-31, Surabaya 60261, Indonesia
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$ 69
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    Traveller (417)
    Room & Suite (136)
    Dining (24)
    Overview
    • Excellent48%
    • Very good38%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Surabaya Hotel & Towers
    Deals (8)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Deluxe Room
      US$ 69
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    • Deluxe Room (Free WiFi)
      US$ 69
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    • Deluxe Room
      US$ 69
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    View all 8 deals from US$ 69
    Hotel Majapahit Surabaya managed by AccorHotels
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    Reviews (760)
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    There are newer reviews for Sheraton Surabaya Hotel & Towers
    See the most recent reviews

    181 - 185 of 555 reviews

    Reviewed 20 June 2015 via mobile

    Stayed for 2 nights. On arrival was treated to a warm welcome. All staff were very good. Rooms are very clean, tidy and to standard expectation. Breakfast was included in my rate and was very good. There is quite a lot of construction work going...More

    Thank Allan T
    Response from Etty S, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 27 June 2015

    Dear Allan T Thank you for your positive feedback regarding your recent visit to Sheraton Surabaya Hotel & Towers. We are very happy to know that our staff, guestroom and breakfast menu can exceed your expectation. Currently we are doing renovation inside and surrounding of...More

    Reviewed 9 June 2015 via mobile

    Located just next to tunjungan plaza. Hotel was nice and clean. Breakfast was also nice but they barely change the menu for a week, its kind of boring especially when you stay longer. Staff was nice and friendly. Pool was ok, enjoying pool view from...More

    Thank Lila K
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear Lila K Thank you for your review. We have shared your feedbacks to the department concern and will do our utmost to make our guest experience memorable. We look forward to welcoming you back at Sheraton Surabaya Hotel & Towers. Warm regards Etty Soraya...More

    Reviewed 8 June 2015

    Just one night.. but everything is great.. big bed, nice bathroom and luvly pool... club lounge so cozy, taste of foods was yummy.. so close with Tunjungan plaza and just walk for 2minutes..we'll be back here again..

    Thank dianayunindya
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear dianyunindya Thank you for your rave review! We are proud to learn that our services and facilities have made your stay more memorable. We definitely look forward for your return at Sheraton Surabaya Hotel & Towers. Warm regards Etty Soraya Marketing Communication Manager

    Reviewed 6 June 2015 via mobile

    The Sheraton looked after our business needs well. All transfers and bookings were attended to promptly and efficiently. Rooms were spacious and comfortable. However, the hotel is next to a building site and is very noisy until quite late in the evening. We were also...More

    Thank LouLou22297701
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear LouLou22297701 Thank you for choosing our hotel during your business trip to Surabaya. We apologize for the inconvenience due to huge renovation inside and surrounding of our hotel. Hopefully the renovation will bring more comfort for our guest in the future. We hope it...More

    Reviewed 4 June 2015

    Stayed here twice within a month of May 2015 for business. I like the fact that a big shopping mall is attached to it, so I have plenty of food choices in addition to the restaurants in the hotel. The room is alright - a...More

    Thank Alicia_Hor
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear Alicia_Hor Thank you for being our loyal guest. It is such a heartening to know that our location, guestroom and swimming pool have met your expectation. Currently we are doing renovation inside and surrounding of our hotel, hopefully it will bring more comfort for...More

    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    #1 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    796 reviews
    #2 of 134 hotels in Surabaya
     
    Garden Palace Hotel
    270 reviews
    #49 of 134 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    174 reviews
    #30 of 134 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 73 - US$ 107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Surabaya
    • #5 Business Hotel in Surabaya
    • #6 Family Hotel in Surabaya
    • #7 Spa Hotel in Surabaya
    • #8 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, Hotwire, Agoda and HotelQuickly so you can book your Sheraton Surabaya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Sheraton Surabaya Hotel And Towers ,
    • Surabaya Sheraton ,
    • Sheraton Surabaya Hotel & Towers Java
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    Traveller (417)
    Room & Suite (136)
    Dining (24)
    Pool & Beach (12)
    Hotel & Grounds (286)
    Bathroom (27)
    Business Centre & Event Rooms (7)
    Nearby
    Holiday Inn Express Surabaya Centerplaza
    174 reviews
    .86 km away
     
    JW Marriott Hotel Surabaya
    796 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    .33 km away
     
    Garden Palace Hotel
    270 reviews
    .91 km away
     
    Nearby Restaurants
    Kawi Lounge
    44 reviews
    .05 km away
    Marugame Udon and Tempura Tunjungan Plaza
    143 reviews
    .15 km away
    Lung Yuan Chinese Restaurant
    39 reviews
    .10 km away
    Fish & Co.
    35 reviews
    .22 km away
    Nearby Attractions
    Tunjungan Plaza
    797 reviews
    .19 km away
    Monkasel (Submarine Monument)
    497 reviews
    1.37 km away
    Grahadi Building
    59 reviews
    .58 km away
    Monumen Bambu Runcing
    74 reviews
    .90 km away
    Ask a question
    Questions & Answers
    Ellys A
    13 January 2017|
    AnswerShow all 5 answers
    Response from ChicksterWowo | Reviewed this property |
    I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
    0
    Votes
    Room Tips
    "upper room 25"
    Read review
    "Book Club Level, it's worth the extra cost because food and drinks are included in the Club Lounge and..."
    Read review
    "Ask for room facing to the city if do not want to be disturbed by the Tunjungan Plaza's renovation..."
    Read review
    "Ask for the new rooms for sure"
    Read review
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