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Arcadia Surabaya Hotel

293 reviews
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Traveller (129)
Room & Suite (39)
Dining (14)
Overview
  • Excellent19%
  • Very good43%
  • Average29%
  • Poor7%
  • Terrible2%
Travellers talk about
“jembatan merah”(17 reviews)
“ibis rajawali”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (293)Write a Review
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All reviewsjembatan merahibis rajawaliheritage buildingold stylesuramadu bridgepleasant hotelclean roomthree nightsbusiness tripbreakfast menuperakplazaheroeslobbymonumenttasteinterior
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1 - 5 of 181 reviews
Reviewed 8 December 2017

What I like from this hotel is the location is so strategic easy to go everywehere just near by.Food variety on breakfast is a lot you know, and I love it. The room is clean with city view, and again I love it. The last...More

Thank Boengsoe Y
Reviewed 15 January 2017 via mobile

First of all, the hotel already changed name. It's Hotel Arcadia instead Ibis Rajawali. But, for easier trip, when you take a public transport, just say Ibis Rajawali 👍🏻 Reception: Come in, state my name, 2-3 minutes, check in already. Nice~ Room: The room is...More

Thank Klazzy86
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 16 January 2017

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive feedback and information to all reader. I will share your comments with our team. I am sure that this feedback...More

Reviewed 12 January 2017

Ibis is a modern hotel, but it is located in old tradional area that should be preserved. It has such a special kind of atmospere. They have neat room and also good food. They have nice meeting room for business.More

Thank gmtedja
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 16 January 2017

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive feedback and information to all reader. will share your comments with our team. I am sure that this feedback will...More

Reviewed 28 December 2016

Great hotel with great location, near from Jembatan Merah Plaza, House of Sampoerna, Heroes Monument. The reception was very helpful during my stay at Ibis and for the breakfast is pretty good. So highly recommended!More

Review collected in partnership with Accorhotels.com
Thank 443herih
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 30 December 2016

Dear Reviewer, We sincerely appreciate you taking a time to share us your grateful experience at Ibis Surabaya Rajawali. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to...More

Reviewed 5 December 2016 via mobile

We booked this hotel during visited Madura Island for an event. Since it's internationally network hotel, so everything will get better than other local taste hotel in Madura Island. The location is close to Madura. Only 15 minutes through Suramadu Bridge. Close to the Mall...More

Thank Juta A
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 6 December 2016

Dear Reviewer, We very much appreciate your comments regarding your stay at the Ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 30 - US$ 48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Surabaya
#24 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 30 - US$ 48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Surabaya
#24 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (39)
Dining (14)
Hotel & Grounds (82)
Bathroom (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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jomeiliyana2016
7 July 2016|
AnswerShow all 4 answers
Response from 21dea | Reviewed this property |
it takes 1 hour from Juanda to Ibis Rajawali by taxi. Or if you have Uber apps, it offers cheaper price than taxi.
1
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Room Tips
"ask for a non-smoking room"
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"Preferable choose the room on Non Smoking Floor - more comfortable"
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"Floors higher than 6th floor are quiet."
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"Higher floors for more light and better view"
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