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Novotel Surabaya Hotel and Suites

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Traveller (621)
Room & Suite (172)
Pool & Beach (72)
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Overview
  • Excellent15%
  • Very good43%
  • Average25%
  • Poor10%
  • Terrible7%
Travellers talk about
“swimming pool”(59 reviews)
“garden view”(7 reviews)
“hotel area”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Novotel Surabaya Hotel and Suites
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Surabaya Hotel and Suites
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 45.
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Reviews (946)
There are newer reviews for Novotel Surabaya Hotel and Suites
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Traveller rating
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291 - 295 of 630 reviews
Reviewed 2 August 2014

On the last day of our trip to Surabaya, we decided to stay in Novotel Surabaya. Honestly, we didn't have a clue about the hotel because the relatives we know stayed in this hotel nearly 10 years ago. Well, she said it was a good...More

1  Thank Septianus G
Reviewed 31 July 2014

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Review collected in partnership with Accorhotels.com
Reviewed 12 July 2014

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Review collected in partnership with Novotel Hotels
Response from Novotel_Surabaya, General Manager at Novotel Surabaya Hotel and SuitesResponded 24 July 2014

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Reviewed 8 July 2014

The hotel is good, the service, the building, the room. The breakfast was okay. The only cons is that the hotel is located not at the best location. Almost no interesting sightseeing accesible by foot around. but it's a good option if you have a...More

1  Thank Ignatius Untung S
Reviewed 7 July 2014

I'm a local, and have been a member of the Novotel gym & pool for over 2 years. Overall the management for the gym and pool is very bad. For two years, there have been many incidents when the gym is not open yet during...More

Thank GraceTan2809
Response from Novotel_Surabaya, General Manager at Novotel Surabaya Hotel and SuitesResponded 10 July 2014

Dear Ibu Gracetan, First of all, I thank you for being a member of Fitness Centre at Novotel Surabaya. I am very sorry to hear that you have experienced unpleasant situation at our Fitness Centre and Swimming pool. Referring to your comment about the service...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 40 - US$ 50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 40 - US$ 50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (621)
Room & Suite (172)
Pool & Beach (72)
Dining (20)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
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ratna w
16 June 2017|
AnswerShow all 3 answers
Response from duvilla | Reviewed this property |
In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
0
Votes
Room Tips
"poolside ground floor"
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"Pick the pool view.. excelent"
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"Rooms over looking the pool give a great view & are quiet"
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"Room with Pool View"
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