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Hotel Santika Jemursari

145 reviews
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Traveller (80)
Room & Suite (28)
Dining (9)
Overview
  • Excellent17%
  • Very good50%
  • Average28%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)Write a Review
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11 - 15 of 71 reviews
Reviewed 27 May 2017 via mobile

I stayed 2 night for business occasions. When i checked in at 8 pm, only 1 reception served so many queue, so it took long time. I only found 2 bottle of mineral water usually 4 bottle in each room. When i called the reception,...More

Thank Mudofir H
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 7 June 2017

Dear Mr. Mudofir, Warmest greeting from Hotel Santika Jemursari Surabaya and thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. On the other hands, please accept our apologies should...More

Reviewed 12 May 2017 via mobile

Anywhere that makes me fresh pancakes every month morning will get my vote. Big buffet options, decent meeting rooms, good size bedrooms, super friendly staff, and centrally located. A very sound choice.

Thank the_lofty_attic
Reviewed 30 March 2017

I stayed at this lovely hotel for 6 days and was highly impressed by the level of service the staff offered; a very warm and welcoming team of staff that were always happy to help. I was surprised by the room, as it exceeds the...More

Thank Jessica M
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 7 April 2017

Dear Ms. Jessica M. Greeting from Hotel Santika Jemursari Surabaya and thank you for taking your valued time to give us a wonderful review. Your positive feedback on our service, team and facilities is much appreciated and truly motivating our team to keep presenting guests...More

Reviewed 25 February 2017 via mobile

Typical Santika hotel with warm service from the staffs located close to Kawasan Industri Rungkut and Brebek. The room was clean with comfortable bed. They serve indonesia breakfast with very good taste. You will get Kompas newspaper everyday. The gym was simple, no swimming pool....More

Thank Krisna P
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 30 March 2017

Dear Mr. Krisna P. Warmest greeting from Hotel Santika Jemursari Surabaya. Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. It truly warms our heart to know that our rooms, service, and breakfast and especially our...More

Reviewed 5 February 2017

I had to visit some places and they helped me by giving the precise directions. Overall the hotel is clean. You may choose varies for you breakfast. Local food's available. Western ones' also. A convenient hotel, for your visit at jemursari area.More

Thank JengOlieph
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 2 March 2017

Dear MS. JengOlieph, Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$ 34 - US$ 57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 34 - US$ 57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (80)
Room & Suite (28)
Dining (9)
Questions & Answers
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Room Tips
"Wash all the spoon and cups/glasses before using them the first time you check into the hotel"
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"non-smoking rooms"
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"Book early, book for a long-term stay, and be very friendly with the staff. They are very friendly and..."
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"Room at lower levels are better due to limited lifts in this hotel."
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