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Hotel Santika Jemursari

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Hotel Santika Jemursari
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Santika Jemursari
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Showing 58: English reviews
Singapore, Singapore
Reviewed 24 April 2016

I stayed here for one night whilst on a business trip. The rooms are "austere" ! by this i mean "plain, simple, basic, functional, modest, unadorned, undecorated". the rooms are very simple and basic. the bed is firm. the aircon works and there is hot water. you do however here every noise from every adjoining room and come 5am as...

Thank Darren W
IDarmawan, General Manager at Hotel Santika Jemursari, responded to this review

Dear Darren W, Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. We strive to upgrade our facilities and its surrounding for the comfort of our guests. We have also taken note of your observation and will use it for our improvement. However, we regret that we were unable to meet...

Reviewed 25 February 2016 via mobile

Bcoz i stayed here just for business trip, so i don't mind for the simplicity of their room, and i give 4 for the rate of the cleanliness and cozy bed. I do appreciate for their humble hospitality esp in laundry and breakfast service, keep this spirit on !!

2Thank Anita H
Jakarta, Indonesia
Reviewed 23 January 2016 via mobile

I stayed there for 4 night business trip. When i checked in, i must wait for long time because 2 receptionists were busy, 1 served other customer, 1 was busy answering phone. They were unfriendly, no smile at all...OMG... The room is neat, clean. The TV should be better in at least 42". The hot water sometimes doesn't work properly....

Thank Mudofir H
Reviewed 23 November 2015 via mobile

Stayed here for 2 nights for business trip. The staff handled my package (that i sent few days prior my arrival well). The room is small (twin bed) but quite clean. Toiletries quite complete. Location quite far from city center so we have to use taxi a lot. No swimming pool and small parking lot. They have gym though i...

Thank Rima N
Bali, Indonesia
Reviewed 17 November 2015 via mobile

Check in, Friday 13/11/15 Check out, Sunday 15/11/15 Room 636 Stayed with my mom and brother for the 1st night, then my father came for the second night. Check in was smooth...PAID for room, extra bed and deposit (400.000) STRAIGHT away because I wouldn't be there at the check out time with my parents. FYI, my parents are NOT frequent...

Thank Sofia996
Fishkill, New York
Reviewed 14 October 2015

I was here for a few days only with my friend, the hotel is really nice, breakfast is great. When my friend needed a hospital trip for something minor they had a car ready within minutes. There is no pool but there is a small gym. All we need is a place for cardio so we are ok with that....

1Thank Ben P
Singapore, Singapore
Reviewed 10 August 2015

Stayed from 02 Aug to 08 Aug 2015. Overall experience for this hotel is good, check in is fast, clean and comfortable king size bed. Buffet breakfast with lots of variety to choose. Bad point about this hotel, it does not have a pool and gym, only one small room with 3 running equipment.

1Thank Ap_cZ
Reviewed 11 July 2015

I am Really Frustrated About The Parking Lot. Hotel Santika Didn't Have Enough Space for the Parking area, Especially when We hold seminars there. I Hope, Santika Hotel's Management Try to Fix This Problem.

Thank Hi U
Reviewed 11 July 2015 via mobile

Stay here for one night only but satisfied with all their service. The staff was helpfull, clean room, and spacious. The most I like was the pillow very comfortable so I can sleep well... ^_^ 24hours reception, taxi in front of hotel easy to find. Great hotel !!

1Thank Mariapeni
Jakarta, Indonesia
Reviewed 30 June 2015

Clean room, but far away from everywhere. Taxi is available (blue bird) but sometime we have to wait to get one. Several restaurants on the same road but too far to walk, too close for a taxi. Love the Jamu selection and the Pecel spread during breakfast.

1Thank rwidiastuti

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  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Jemursari is the ideal base from which to explore the city and surrounding districts. Situated a short stroll from Rungkut Industri Estate, where many national and international companies have factories and offices, and within walking distance of the city's main malls and hypermart, the hotel is also within easy reach of tourist attractions such as the city's famous zoo and the Heroes Monument, as well as the Grand Mosque, the Chinese-style Cheng Ho Mosque and the unique House of Sampoerna cigarette museum. Sightseeing tours of spectacular Mount Bromo can also be arranged. ... more   less 

Additional Information about Hotel Santika Jemursari

Address: Jl. Jemursari no. 258, Surabaya 60237, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 2,620 - ₹ 3,668 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Santika Jemursari 3.5*
Number of rooms: 105
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Also Known As:
Hotel Santika Jemursari Surabaya, Java
Hotel Style:
#12 Business Hotel in Surabaya
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early, book for a long-term stay, and be very friendly with the staff. They are very friendly and helpful to begin with anyway!”
 of 5 bubbles aryow974, 11 Jan 2017 | Read review
“Room at lower levels are better due to limited lifts in this hotel.”
 of 5 bubbles Adrianus_Darmawan, 7 Oct 2016 | Read review
“Good all over”
 of 5 bubbles jayakaranm, 29 Apr 2016 | Read review
“go somewhere else”
  • Bed
 of 5 bubbles darrenwX3618JS, 23 Apr 2016 | Read review
“Rooms on the Top is verry Quietly, I Suggest to Book That Room.”
 of 5 bubbles 569hiu, 11 Jul 2015 | Read review
5 of 5