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favehotel MEX Surabaya

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Traveller (292)
Room & Suite (263)
Dining (3)
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Overview
  • Excellent15%
  • Very good44%
  • Average33%
  • Poor6%
  • Terrible2%
Travellers talk about
“budget hotel”(36 reviews)
“tunjungan plaza”(56 reviews)
“walking distance”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)
There are newer reviews for favehotel MEX Surabaya
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Traveller rating
49
107
77
21
8
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49
107
77
21
8
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All reviewsbudget hoteltunjungan plazawalking distancebiggest mallshower capstrategic locationground floorwi ficonvenience storeroom servicemineral waterfront officehotel locatednice roomboncafeplasafoodcourt
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71 - 75 of 262 reviews
Reviewed 6 May 2016 via mobile

Found 4 cockroaches and there are some stains on the bed sheet. They made my bed but didnt change my bed sheet (it has stain on it, so I notice) and they told me that I have to put the request card on the bed...More

Thank Stysdw
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 10 May 2016

Dear Stysdw Firstly, let us deliver our deeply sorry for your inconvenience during your stay in our hotel. Thank you for pointing out some details in regards to our service and facilities that we can use as guidelines to improve our level of service in...More

Reviewed 6 May 2016

This hotel is close to everything. The room is super small. The room service is not part of the hotel, so anything ordered, has to be paid with Cash. The hotel shower is a shame. the water pressure is just sad for a hotel. Well...More

Thank Rahardjo
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 10 May 2016

Dear Mr. Rahardjo, Thank you for taking your time to share about your recent stay in our Hotel. We regret to hear that your experience did not meet your expectations. We will address your concern in regards to our team for further review, and of...More

Reviewed 1 May 2016 via mobile

I stayed for 1 night, upon check in I gave my credit card for miscellaneous charge just in case I want to charge for room service. During late night ,I ordered room service, but I was disappointed because I had to pay cash. My open...More

Thank JakartaRaiders
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 10 May 2016

Dear Sir / Madam, Thank you for choosing fave Mex Hotel Surabaya as place to stay, on behalf on Management please accept our sincere apologies for the inconvenience you may have experienced, We regret to hear that your experience did not meet your expectation. We...More

Reviewed 6 April 2016

You may not imagine the reception counter of the hotel is on 3/F; just like a business hotel in Tokyo, but she is one of the chains in Indonesia. There is no sight of staff on each floor, you must tap your card at the...More

Thank w1628mm
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 7 April 2016

Dear Sir or Madam, Thank you for your feedback on your recent stay with us, We really appreciate that you taking the time to write your comprehensive reviews. We highly appreciated that you share your experience and recommendation our hotel. We regret to hear that...More

Reviewed 30 March 2016 via mobile

It is my first time to go to surabaya. The hotel near with culinary street and mini market. So easy to find the hotel. It is worth for the rate. The room is comfort and nice but the breakfast is not really good very standard...More

Thank kezia i
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 7 April 2016

Dear Kezia I, Thank you for choosing us during your business travel. We really thank you for your good Valued feedback, However, We also deliver our sincere apology regarding breakfast taste. We will address your concern in regards to management specially to F&B service for...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 20 - US$ 26 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Surabaya
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 20 - US$ 26 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Surabaya
Room types
Non-Smoking Rooms, Suites
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Traveller (292)
Room & Suite (263)
Dining (3)
Amenities (34)
Questions & Answers
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sherlawijoyo
16 August 2017|
Answer
Response from Johnny K | Reviewed this property |
Sy tidal tau kl Ada connecting room, tp bisa dgn anak 2 krn bagus bathroom nya,,lebih baik cari Kamari dgn jendela...
0
Votes
hijauku o
7 August 2017|
Answer
Response from Johnny K | Reviewed this property |
Boleh,,!
0
Votes
Room Tips
"Rooms with city sight are much better"
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"not sure, for me all the same"
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"Avoid the Standard Room."
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"At least choose superior room."
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