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d'Season Hotel Surabaya

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56 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Tiel, The Netherlands
Reviewed 20 October 2016 via mobile

We stayed here 3 nights and everything was perfect! Everyday they cleaned the room, breakfast was amazing and every day different. We also booked a massage here which was great. The staff was very friendly.

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Helpful?
Thank TheHappinezz2016
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear TheHappinezz2016 Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service....

Reviewed 20 July 2016 via mobile

Im visiting my family in surabaya and stay in this hotel.. the room are good size with nice modern minimalize touch of art work. Clean room. Staff are very friendly and helpfull. We continue our travelling to karimun java island and its very handy because this hotel have their branch there and they help to arrange our trip and stay...

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Helpful?
Thank Hakuna M
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Hakuna M, "Warm from d'SEASON Hotel Surabaya d'SEASON Hotel Surabaya say thank you for sharing your experiences at Us via TripAdvisor. We are very happy to hear that you enjoyed your overall experience. We hope you can go back to Surabaya and choose our hotel as the main means of accommodation of your choice. We wait for your next...

Singapore, Singapore
Reviewed 9 May 2016 via mobile

We booked family suite with 2 rooms but staffs told us that all the suite rooms did not have air conditioning and offer us 2 connecting business rooms instead. However, upon arrival to our room, it was not business room. The type of room written outside the door is deluxe. We paid a higher amount but got downgraded in the...

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Helpful?
Thank reneechu
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Reneechu, Thank you for taking the time to write your review on TripAdvisor. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with Us. At d’SEASON Hotel Surabaya we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. As a testament to our strive for perfection, we have...

Indonesia
Reviewed 21 March 2016

The hotel is just average budget hotel. The room is actually nice and spacious but is not well maintained. They have wifi in room but the connection was on and off, at least it happened in my room (3rd floor). However this small hotel has some good points beside its strategic location. The staff there are very helpful and always...

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Helpful?
Thank Adelina G
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Ms. Adelina . G Warm greetings from the Hotel d' SEASON Hotel Surabaya Thank you for choosing and staying at the Hotel d' SEASON Surabaya and the time you take to share your thoughts on Tripadvisor We ask Sorry for the experience that you experienced while using the wifi in our 3rd floor room that did not connect ,...

Pasuruan, Indonesia
Reviewed 22 December 2015

This is a good value for budget hotel. The room is clean. The breakfast is not various but it's okay for budget hotel The location is strategic, we can find warung bu kris in front of the hotel. There is savoury in the hotel which provide many bread and cake

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Helpful?
Thank V1anaa
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mrs. V1anaa Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 5 December 2015

i stay 2 days in here. good service overall. breakfast with many other menu. love it. but wifi isnt good for standart hotel. clean room and i think to much space in my room, just we not found a great view in here.

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Helpful?
Thank Akrom_Fikri
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Akrom_Fikri Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We apologize for the inconvenience you during your stay at our hotel We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of...

Bekasi, Indonesia
Reviewed 23 October 2015

I was stay in this hotel for 5 nights but I don't get my breakfeast coz there were some group who stays in this hotel with certain package. They had different menu of breakfeast while reguler guest like me had to wait until all the group member finished their breakfast. Why can you just seperate the menu between reguler and...

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Helpful?
1Thank Galih B
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Galina B Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We apologize for the inconvenience you during your stay at our hotel We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all...

Depok
Reviewed 15 July 2015

That is too bad, They just expand new wings ann some new rooms, but they not consider the improvement of old rooms. Some old rooms need to be improve, Air Con not working well, etc. Hope they will do more improvements.

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Helpful?
Thank JohannesAdhi
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Mr. Johannes, warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experience on TripAdvisor choosing to stay at d'SEASON Hotel Surabaya. d'SEASON Hotel Surabaya founded in 2009 and has been developing, for the renovation we also have done some renovations in stages in several parts in order to keep guests feel comfortable staying...

Reviewed 13 July 2015

i'm stay on the sunday night, this hotel not big but clean, have a small swimming pool and fitnes center, staff friendlies, breakfast standart with indonesian food and chinese food, i will back if i go to surabaya again.

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Helpful?
Thank rony s
dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel Surabaya, responded to this review

Dear Rony S Warmest Greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experience on TripAdvisor about Hotel d’SEASON Hotel Surabaya. We will share your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Palangkaraya, Indonesia
Reviewed 27 May 2015

I stay 2 nites for workshop. When workshop run, we need internet connection, and this start the problem. Lucky i had modem in my laptop so problem solve. In my room i can get wifi sinyal, but internet can not run. Good food, but pool like under renovation. I see in this hotel had SPA but not yet try. Location...

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Helpful?
Thank K0rnelius
dSEASONHotelSby, Guest Relations Manager at d'Season Hotel Surabaya, responded to this review

Dear Mr. Cornelius, Warm greetings from d'Season Hotel Surabaya. We of management d'Season Hotel Surabaya say thank you for share your experience during your stay at our hotel, d'Season Hotel Surabaya equip all areas with free wifi facility to complement the needs of guests who indulge in our hotel, a few days wifi yesterday we did experience a little problem...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Cozy place and very cheap for your journey. ... more   less 

Additional Information about d'Season Hotel Surabaya

Address: Jln. Trenggilis Timur I 14, Surabaya 60292, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: ₹ 1,567 - ₹ 1,907 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — d'Season Hotel Surabaya 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
D'Season Hotel Surabaya Java
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Questions & Answers

Questions? Get answers from d'Season Hotel Surabaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not good way to go in hotel”
 of 5 bubbles Akrom_Fikri, 4 Dec 2015 | Read review
“executive is very good, non smoking room with parking view”
 of 5 bubbles ronys710, 13 Jul 2015 | Read review
“choice room had view to pool”
 of 5 bubbles K0rnelius, 26 May 2015 | Read review
“business room have lower rate but wider and nicer than executive room”
 of 5 bubbles JoSan_id, 7 May 2015 | Read review
“vip room is larger..”
 of 5 bubbles wwspay, 9 Mar 2015 | Read review
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