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Novotel Semarang

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Novotel Semarang
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711 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Sydney, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank M8682ENjosephp
Novotel S, General Manager at Novotel Semarang, responded to this review

Reviewed 1 week ago via mobile

The hotel is located in the heart of Semarang, has rooms were clean, have many variation of food at breakfast. Friendly front office. especially for a dinner at citrus restaurant, food and drinks were delicious, the friendly service and excellent by the waiter,I would like to say many thanks to the citrus waiter who wear glasses (Mr Gani / Gandi,...

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Helpful?
Thank FernanTraveller
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your great review, it make us all, and Gani more particularly, happy & proud to read your comments. We look forward to your next visit to Semarang. Kind regards Stephane Fagez General Manager

Jakarta
Reviewed 2 weeks ago

Just had one night stay here just because I want to experience a New year eve in Semarang. The hotel occupancy I believe reach 100%, but everything was good even not terrific. Tried some foods at the lobby and satisfied. Overall a good stay.

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Helpful?
Thank RioTirta
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, I make us happy to read that you had an enjoyable new year's eve experience staying with us. We look forward to welcoming you back in 2017 and beyond. Kind regards Stephane Fagez General Manager

Reviewed 2 weeks ago via mobile

Novotel Semarang has a good location. If you look for Paragon mall. It is in front of you. It is located near a central city of Semarang . You can find a traditional food easily everywhere surrounded. Few touch up is needed 1. Bathroom in my room, the shower produces a little water . So taking a shower is not...

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Helpful?
Thank Samuel D
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. We very much welcome your suggestions for improvements. I can assure you that they will be taken into account as we are very committed to always improve our service standards. We look forward to your next visit. Kind regards Stephane Fagez General Manager

Pekalongan, Indonesia
Reviewed 3 weeks ago

I am very disappointed!!! Room Attendant came into the room without a knock on the door is in a SAFETY CHAIN but forced open by ROOM ATTENDANT!!!!SHOULD NOT LIKE IT.I hope it does not happen again , Thanks .

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Helpful?
Thank exy m
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. Please accept our apologies for the poor service demonstrated to you by the room attendant. Please rest assured that your experience is not typical of the service we pride ourselves to deliver and that corrective measures have been taken to prevent similar incident to happen again. We hope...

Reviewed 3 weeks ago via mobile

Nice spot at downtown...near paragon mall The room was comfortable. ... The bathroom was quite clean... Need repair or replacement for the parquet floor. The receptionist was helpful The parking lot is limited

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Helpful?
Thank Filicia Shanti P
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review and suggestions for improvement. We shall indeed repair the parquet floor in the room you used. We look forward to your welcoming you back. Kind regards Stephane Fagez General Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Enjoyed my stay in the hotel and the convenient location. I like the old-world charm of the hotel Rooms are clean and with the usual array of amenities. Breakfast spread is worthwhile - the freshly baked bread is soo good! Pool is small with a nice Jacuzzi. Location is convenient with a mall opposite the hotel Often it's the little...

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Helpful?
Thank InaAbd
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review that make us happy and motivates us to continue delivering great customer service. We look forward to welcoming you back Kind regards Stephane Fagez General Manager

Depok, Indonesia
Reviewed 3 weeks ago via mobile

It feel good to be back in this hotel and found very friendly staff and comfy room. Unfortunately compare to our last stay last year, this time We are not really satisfied with the breakfast. We need to wait for the food to be refill and 15 minutes just to wait for the honey and butter. The food quality also...

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Helpful?
Thank rendy_nasution
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your kind review and for your suggestion for improvements. Please accept our apologies for the shortfalls in breakfast standards as well as poor cleanliness of carpet in prying room, we shall take immediate action to rectify this. We look forward to your next visit so you can check on our imporvements Kind regards Stephane Fagez...

Jakarta, Indonesia
Reviewed 4 weeks ago

Stayed in Novotel Semarang for 2 nights for a family trip. While the hotel is indeed old and refurbishment would do much good, in general it still makes a pleasant place to stay. It's located nearby SImpang Lima which is the center of Semarang but still not being caught in the its traffic jam so it provides easy and convenient...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank royhi
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for taking the time to share your experience and make suggestions for improvements. We definitely have plans to modernise our facilities and improve lighting and you suggestions are very welcome. We look forward to welcoming you back. Kind regards Stephane Fagez General Manager

Reviewed 4 weeks ago via mobile

I stay 1 week for a business from Semarang Airport to hotel about 15minute if not traffic. Hotel location nearly shopping center. Breakfast quite good not so bad. Room quite big and o.k. Wifi internet connection quite very bad and some time don't work and very slow.

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Helpful?
Thank Den D
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. I am sorry the Wifi connection was not satisfactory on that occasion. I will look into the matter to avoid the problem happening again. We look forward to welcoming you back in the near future. Kind regards Stephane Fagez General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 

Additional Information about Novotel Semarang

Address: Jln. Pemuda 123, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Price Range: ₹ 2,933 - ₹ 3,752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Semarang 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel
Hotel Style:
#4 Luxury Hotel in Semarang
#4 Business Hotel in Semarang
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Questions & Answers

Questions? Get answers from Novotel Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side have a better view than the south ones.”
 of 5 bubbles Eryc_Lee, 12 Dec 2016 | Read review
“Don't stay at lower rooms as it's noisy.”
 of 5 bubbles wahyuni, 23 Nov 2016 | Read review
“Even numbered rooms for city view (overlooking the Paragon Mall across the hotel)”
 of 5 bubbles d351r33, 12 Sep 2016 | Read review
“Higher is better....”
 of 5 bubbles Danaprawira, 27 Aug 2016 | Read review
“The higher floors will get city view and sun rise (stayed at 7th fl).”
 of 5 bubbles ejBajaj, 14 Jul 2016 | Read review
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