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Novotel Semarang

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Novotel Semarang
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733 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Jakarta, Indonesia
Reviewed 2 weeks ago

We had to extend our business trip at semarang and had a horrible experience with another hotel earlier in our trip. Therefore, our review maybe biased and not benchmarked properly. What I experience is that the check in and check out was painless, so smooth. It even smoother than my wife's skin after she had a session or two at...

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Helpful?
Thank Yanuar A
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, It makes us proud and happy to read your detailed review of your stay with us. We are very grateful of your time spend sharing your experience. We thank you for your suggestions for improvement, and please do not hesitate to ask for different pillow upon your next stay, we will be happy to accommodate. We look forward...

Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

Recently back to Novotel Semarang again from 5th Mar to 8th Mar, as usual all the staffs are friendly and courteous as usual. I really enjoy my stay from the moment the free shuttle from Novotel pick me up from the airport till check out. Once again thanks to Stephane(GM) and the whole team who really made my stay in...

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Helpful?
Thank Alfred T
About Hotel's Favourite Review
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Mr Alfred T, We are delighted to read your comments. It makes us proud to know your satisfaction, and happy to know you will be back. We look forward to your next visit. Kind regards Stephane Fagez General Manager

Bogor, Indonesia
Reviewed 4 weeks ago

Novotel hotel was very nice and clean and the room lux and comfortable rooms. The hotel is very close to the mall making it easier for us to find something to shop or eat. Services of the waiters are very friendly and for a full breakfast menu is also very varied and pretty, just that there is little that needs...

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Helpful?
Thank Jahja Hendrawan S
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Pak Jahja Hendrawan, Many thanks for your taking the time to review and make suggestions for improvements. Your feedback is essential to help us maintain our service standards. We look forward to welcoming you back soon. Kind regards Stephane Fagez General Manager

Richmond Hill, Ontario
Reviewed 4 weeks ago

Great location, great service. We will be back. Great value for the money. Location is easy to find. Close to mall and restaurants. Semarang if city of great culinary experience. NOVOTEL Semarang is the place to stay.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Greg S
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Mr. Greg, Many thanks for taking the time to review our Novotel Semarang. We are delighted to read you find our hotel of great value and that we are your place of choice in Semarang. We look forward to welcoming you back soon. Kind regards Stephane Fagez General Manager

Jakarta, Indonesia
Reviewed 20 March 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David S
Novotel S, General Manager at Novotel Semarang, responded to this review

Jakarta
Reviewed 19 March 2017

The hotel offers comfortable bed and spacious room for a lone traveler. Breakfast selections are good. Some improvements are needed such bad odor coming out from the toilet, not easily readable marking on coffee, sugar, and creamer sachets; and brighter room lights.

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Helpful?
Thank DannyHS
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Mr Danny, We thank you for your kind review and suggestions for improvements. Comments like yours help us monitor our standards and I can assure you that we are committed to improve our services. Our new batch or sachets have already been printed to improve readability. We look forward to your next visit. Kind regards Stephane Fagez General Manager

Jakarta, Indonesia
Reviewed 11 March 2017

While the location is convenient in the city centre and not too far from the airport, the hotel could do with an update. The rooms are showing their age and the aircon was problematic. The hotel bar stunk of cigarette smoke, was relatively expensive while the service was poor. The hotel iself was inexpensive, but there are a lot of...

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Helpful?
Thank Mark M
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Mr Mark, Many thanks for sharing your experience. We are pleased to know you found our hotel convenient and we thank you for your suggestions for improvement. We look forward to welcoming you back. Kind regards Stephane Fagez General Manager

Surabaya, Indonesia
Reviewed 15 February 2017 via mobile

I was stay at Premiere Floor (6th Floor). When I called for airport pickup, the operator send me to transport reservation without asking my booking status. The transport reservation said that I will be charged 60k per pax. Meanwhile my friend (who book the room) got airport pickup for free. The breakfast is not good. The location is best for...

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Helpful?
1Thank InderaWidi
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. Please accept our most sincere apologies for the shortfall in our customer service and breakfast quality. I just want to confirm that complimentary airport transfer is provided free of charge to our Le Club AccorHotels elite members. It is most likely the case for your friend, but we...

Jakarta, Indonesia
Reviewed 5 February 2017

Good hotel, good location, good room, good restaurant, good guest relation services, however, the breakfast is not so impressive; also i really think that it's about time for Novotel Semarang to do some renovation and upgrading.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yudis79
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest. Many thanks for you kind words and suggestions to improve our breakfast standards as well as renovate the hotel. I can assure you of our commitment to do it in the near future. We look forward to welcoming you back soon. Kind regards Stephane Fagez General Manager

A TripAdvisor Member
Level Contributor
12 reviews
12 hotel reviews
2 helpful votes
Reviewed 30 January 2017 via mobile

I've stayed for 1 night in spacious room with big bed and sofa. Minus - with that big bed, hotel provide small pillow. We have additional pillow as well but still smaller than other standard hotel - amenities : 1 toothbrush, 1 soap, 1 liquid soap, 1 shampoo (no hair brush, no cotton, no cottonbud) - 1 slipper only -...

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Helpful?
Thank A TripAdvisor Member
Novotel S, General Manager at Novotel Semarang, responded to this review

Dear Guest, Many thanks for your detailed review of your stay. We welcome your suggestions for improvement. We shall definitely work toward improving our service standards. We look forward to welcoming you back so you can check on our improvements. Kind regards Stephane Fagez General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 

Additional Information about Novotel Semarang

Address: Jln. Pemuda 123, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Price Range: ₹ 2,844 - ₹ 4,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Semarang 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel
Hotel Style:
#4 Business Hotel in Semarang
#4 Luxury Hotel in Semarang
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Questions & Answers

Questions? Get answers from Novotel Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the no smoking room with a single bed”
Om_Arbow, 23 Jan 2017 | Read review
“Rooms on the north side have a better view than the south ones.”
Eryc_Lee, 12 Dec 2016 | Read review
“Don't stay at lower rooms as it's noisy.”
wahyuni, 23 Nov 2016 | Read review
“Even numbered rooms for city view (overlooking the Paragon Mall across the hotel)”
d351r33, 12 Sep 2016 | Read review
“Higher is better....”
Danaprawira, 27 Aug 2016 | Read review
5 of 5