We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Semarang

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Semarang
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

684 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 468: English reviews
Start your review of Crowne Plaza Semarang
 Click to rate
Reviewed yesterday NEW

Went to Semarang for a friend's wedding and stayed at Crown Plaza Hotel for 2D,1N. The hotel is centrally located (LOVE it) and in conjunction with a mall (Paragon) so it was easy to look for food. Room was spacious, modern and clean. Staff were very nice and responsive.Definitely our choice if ever going back to Semarang.

 Report
Helpful?
Thank irene h
Tokyo, Japan
Reviewed 5 days ago NEW

Stayed here for 2 nights on business. Location is good as it is quite central. Check-in was smooth and on par with other hotels in Indonesia. All staff spoke English. Rooms are clean and have all the basics you need for a business stay. Had the buffet breakfast which was quite extensive in variety. Taste was good enough for a...

 Report
Helpful?
Thank Joe M
Reviewed 6 days ago NEWvia mobile

From the airport it will cost a 50.000rp fixed price. If you take a taxi with a meter it will cost you around 31.000rp. Let's start with some minor issue I had experienced. 2 to 3 times power outage on a single day. Luckily I was in my room and not in the elevator. The good thing was the recovery...

 Report
Helpful?
Thank Jordy T
CrownePlazaSemarang, Assistant Marketing Communication Manager at Crowne Plaza Semarang, responded to this review

Dear Jordy T, Thank you for staying with Crowne Plaza Semarang, and taking your time to review our hotel. It is a pleasure to hear that you have enjoyed your stay with us. Regarding the power outage, we will try our best to fix the issue. Looking forward to welcome you again at Crowne Plaza Semarang. Regards,

Jakarta
Reviewed 1 week ago

I had two nights stay for business purpose and everything was perfect for me. The location, the services, the food, the room, etc was in a good quality. Overall a perfect experience for me. However maybe the managehent can rethink the appearance of the lobby. A bit gloomy.

 Report
Helpful?
Thank RioTirta
CrownePlazaSemarang, Assistant Marketing Communication Manager at Crowne Plaza Semarang, responded to this review

Dear RioTirta, Thank you very much for staying with Crowne Plaza Semarang, and taking your time to review our hotel. It is a pleasure for us hearing that you have a perfect stay with us. Regarding the lobby appearance, it will be our consideration on our next development. Looking forward to welcome you again at Crowne Plaza Semarang. Regards, Melia...

Reviewed 2 weeks ago via mobile

Had an awesome stay at the Crowne plaza in Semarang. The hotel is in a great location for getting around. I was upgrade and the room I was given was enormous. The shower is warm and bed is soft. Perfect for a good nights sleep. The hotel is attached to the mall as well so it's easy to nip next...

 Report
Helpful?
Thank Euan M
CrownePlazaSemarang, Personal Assistant to GM at Crowne Plaza Semarang, responded to this review

Dear Mr. Euan, Thank you for the great comments. We are glad that you enjoyed your stay with us. We look forward to welcoming you back to Crowne Plaza Semarang. Regards, Encies Damayanti

Acapulco, Mexico
Reviewed 3 weeks ago

Usually we do like to stay with branded international hotel chains like accor hotels or intercontinental hotel group. But unfortunately this very property lacks the right attitude of the general management. It started with the check in procedure, upgrade for premium guests. Further, - ok the hotel is new - but does it have to show obvious signs of cheap...

 Report
Helpful?
3Thank wearehereat
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Wearehereat, Greetings from Semarang ! Thank you for staying with us and I regret that you did not have a desirable stay experience .Guest satisfaction is our utmost priority and I assure you I will personally address the issues raised by you. I have also noted your feedback regarding the breakfast and offerings at Club lounge. I have sent...

Semarang, Indonesia
Reviewed 3 weeks ago via mobile

Booked the room at Crowne Plaza Hotel Semarang again and greeted by a very nice , friendly and polite front desk officer Ms Tere. The check in process was fast and she upgraded my room to the Deluxe Premier room. She explained all the details related to my stay like the internet connection clearly and politely. For Crowne Plaza managers...

 Report
Helpful?
Thank Vuitton_boy
CrownePlazaSemarang, Assistant Marketing Communication Manager at Crowne Plaza Semarang, responded to this review

Thank you for choosing Crowne Plaza Semarang on your recent visit to Semarang. We are always seeking ways to improve our offerings and based on your comments, we will be reviewing those opportunities that you have mentioned so that we can continue to offer complete satisfaction to every guest on every stay. Thank you for your feedback and we look...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Stayed with my wife for two nights for a family visit. Hotel made quite a remarkable improvement compared to a disappointing experience two years ago. Security staff were in place at all times at the entrance. Reception staff were courteous and gave us a room not facing the streets, giving us peaceful sleep. Got access to the business lounge, thanks...

 Report
Helpful?
Thank ShientaGregory
CrownePlazaSemarang, Assistant Marketing Communication Manager at Crowne Plaza Semarang, responded to this review

Thank you for your review of our hotel. We are pleased that you have enjoyed your stay with us. Please be rest assured that it will be our concerned endeavor to improve our services. I look forward to your returning to our hotel soon.

Bandung, Indonesia
Reviewed 3 weeks ago via mobile

Got here late after a long delayed flight. I found the room is very nice, cozy and the bathroom is just amazing. Water pressure could be better and also the AC should be slightly cooler. At night I have to lowered the temp more than usual. After good night sleep, found the buffet breakfast not acceptable. The quality of the...

 Report
Helpful?
1Thank Polar773
CrownePlazaSemarang, Assistant Marketing Communication Manager at Crowne Plaza Semarang, responded to this review

We are happy to note that you have had an enjoyable stay at our hotel. At the same instance we have also noted your concerns and will do our utmost to resolve them at the earliest. Look forward to welcoming you back soon.

Bogor, Indonesia
Reviewed 4 weeks ago

Is it really like people say that indian people are very bad to there staff ?? Yes it is. I experienced how a manager in the executive lounge treath the staff and decide I will never stay there again. I also told my company to exclude the hotel from the travel list and avoid bookings there. One of the Indian...

 Report
Helpful?
3Thank kurt177
IHGService, Guest Relations Manager at Crowne Plaza Semarang, responded to this review

Dear kurt177, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very...

522 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (467)
Viewed
Dining (44)
Viewed
Room/Suite (89)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (59)
Viewed
Bathroom (45)
Viewed
View from Room (11)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (204)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (18)
Viewed
Bathroom (1)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (7)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Semarang hotels
1.3 km away
Novotel Semarang
Novotel Semarang
#7 of 67 in Semarang
727 reviews
0.5 km away
Gumaya Tower Hotel Semarang
1.7 km away
Holiday Inn Express Semarang Simpang Lima
Show Prices
Show Prices
Show Prices
1.2 km away
HOM Hotel Semarang
HOM Hotel Semarang
#2 of 67 in Semarang
389 reviews
1.5 km away
Hotel Ciputra Semarang
Hotel Ciputra Semarang
#12 of 67 in Semarang
254 reviews
1.2 km away
Hotel Santika Premiere Semarang
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 

Additional Information about Crowne Plaza Semarang

Address: Jln. Pemuda no. 118, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Price Range: ₹ 3,725 - ₹ 5,229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Semarang 5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Agoda, Hotels.com and Priceline so you can book your Crowne Plaza Semarang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Semarang Hotel Semarang
Hotel Style:
#1 Spa Hotel in Semarang
#1 Business Hotel in Semarang
#1 Luxury Hotel in Semarang
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Semarang staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Crowne Plaza Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have a great view.”
 of 5 bubbles marlinasetiawan, 16 Feb 2017 | Read review
“ask for higher floor,”
  • interesting advertising
 of 5 bubbles MartinLeman, 7 Feb 2017 | Read review
“Higher floors reduce the street noise levels.”
 of 5 bubbles 211miket, 4 Feb 2017 | Read review
“Easy accessibility”
 of 5 bubbles ayu_sanda, 18 Jan 2017 | Read review
“choose a room on the top floor, view it would be great”
 of 5 bubbles VDHA2014, 4 Dec 2016 | Read review
5 of 5