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Hotel Tugu Malang

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#1 of 54 Hotels in Malang
Certificate of Excellence
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Hotel Tugu Malang
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508 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Reviewed 2 weeks ago

Spent Christmas and New Year at the Tugu and was not sure what to expect as the hotel was fully booked. However, we received excellent service from the time we checked in to the time we checked out. The staff remembered our names and made a genuine effort to make us feel welcome. Despite the size of the hotel it...

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Thank Cozzer63
Santa Cruz do Sul, RS
Reviewed 3 weeks ago via mobile

I have been in countless hotels of all styles. Tugu made it to the top of my preferred stays list impressing me not for a day or two, but for 20 days of the perfect treatment and incredible structure. They have a touch of kindness and detail everyday! Little fresh flowers in your room. Complimentary local fruits. Impeccable cleanliness. Gorgeous...

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1Thank erikabufv
Reviewed 5 weeks ago via mobile

Tugu Hotel is an icon in Malang, East Java province, and most likely it's the best hotel in town. It has all the facilities of a 5-star hotel, bar, restaurant, swimming pool to identify some. The environment is very lush and greenish, a plus point. It's also centrally located in the heart of the city, yet another plus point. The...

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Thank anthioc
Reviewed 9 December 2016 via mobile

I really love this hotel. It's so amazing and wonderful. They have a lot of etnic equipment. Every room has difference style. Here they have equipment from Oei Tiong Ham, the very rich people in 1900. All the staf is kind dan very helpful. some of staf could be a guide for the guest to explain each room, each equipment...

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Thank Somavita S
Reviewed 24 November 2016 via mobile

My second visit. Staff remembered and adressed me with my name. Arrived 5 mins to high tea but was accommodated. Rooms uniquely decorated. As the common room with peranakan-javanese style furnitures and paintings. ENJOYED SO MUCH....

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Thank Jack H
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jack H, Thank you very much for your review and visiting us- Hotel Tugu Malang. Our appreciation also for your great attention as well as being our loyal guest. Please inform us immediately if you need for further assistance whenever you need us to prepare the accommodation in Malang. Our warmest regards, Hotel Tugu Malang Family

Reviewed 20 November 2016 via mobile

I'm a travel agent and made a trip to Singapore, Java and Bali. On our trip through Java we stayed 2 nights at Tugu Malang. On our first night we did the tour "romantic breakfast at Bromo", this tour was perfectly arranged by Tugu Malang. Sunset at Bromo, savannah and the crater of Bromo is a must see and certainly...

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Thank Simone D
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Simone D, Warm greeting from Hotel Tugu Malang. It is our great appreciation to have your comprehensive review on your experience while in Hotel Tugu Malang. It's good hearing that you could really enjoy the trip to Mt. Bromo. Hope it could inspired us to provide the best service for all of our customers. We will try to provide...

kent
Reviewed 15 November 2016 via mobile

Stayed here 2 nights and wanted to move in! The hotel has a wonderful collection of artefacts and antiques. Could spend hours just looking at them. The staff were absolutely fantastic and couldn't do enough for us. The room was beautiful and spacious with a lovely bathroom. The pool area is exceptional surrounded by greenery. There is even a wonderful...

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Thank lizry
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Lizry, Thank you very much for your comprehensive review on our property. Indeed, our great opportunity to have you in Hotel Tugu Malang that we could share with you the Indonesian culture as well as our services. Meanwhile, we need to apologize when you found our crew did lack of service in our restaurant. We have share this issue...

Zurich, Switzerland
Reviewed 7 November 2016 via mobile

i only stayed one night and liked it a lot. we were given a tour if the hotel and learned so much about the history of the house. there are so many pieces of art with so much history. stay there and take the tour. don't forget to eat there!

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Thank najrasum
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Najrasum, Warm greeting from Hotel Tugu Malang. Thank you very much for your kind review on our Hotel Tugu Malang. Even only for one night , you've been share us your positive things that could make us more tight in full filling all of our guest with the satisfaction. Hopefully you could back again in our property...longer for sure....

Reviewed 3 November 2016

Very unique hotel with museum. They are boutique chain hotel. They have coffee places that you can find local snack & own made bread. At night, they have life music on other part. The room was OK but a bit spooky as they set light quite dim

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Thank Gary I
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Gary I, Warmest greeting from Hotel Tugu Malang. Appreciated indeed for your time in reviewing our Hotel Tugu Malang. Hopefully we could have another time to serve you with more satisfaction. Your comment is our power to keep Hotel Tugu Malang stronger and stronger every time. Thanks again. Our warmest regards, Hotel Tugu Malang Family.

Reviewed 2 November 2016

My family and I just recently stayed in Hotel Tugu Malang for three nights, we stayed at the Executive Suite rooms. The rooms were quite large and traditional, but they have the amenities of a five stars hotel. The hotel was a mix of boutique hotel and museum. If you love history, you will love to stay there, it has...

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Thank Deni A
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Deni A, Thank you very much for your time to make some reviews on our Hotel Tugu Malang. Really appreciated. We have note your comment and have share it to our staff in the Restaurant and have also train them more and more to achieve the best services for all of our customers. In the meantime, please let us...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jln. Tugu no. 3, Malang 65119, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: ₹ 5,734 - ₹ 7,919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Luxury Hotel in Malang
#1 Spa Hotel in Malang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tugu Malang staff and other travellers.
3 questions
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Questions? Get answers from Hotel Tugu Malang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to sleep with antiquities, you can request the room with traditional bed.”
 of 5 bubbles 680denia, 1 Nov 2016 | Read review
“Room 114 was very good.”
  • Room 114
 of 5 bubbles AlanMichaelWard, 24 Oct 2016 | Read review
“Second floor is quieter but there is no lift.”
 of 5 bubbles boosey_10, 26 Aug 2016 | Read review
“Go for a suite, its worth the extra cost.”
 of 5 bubbles Djavaman, 14 Aug 2016 | Read review
“all rooms are good.”
 of 5 bubbles cdnkittykat, 20 Jun 2016 | Read review
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