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Hotel Tugu Malang

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#1 of 54 Hotels in Malang
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Tugu Malang
Hotel Tugu Malang
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529 Reviews from our TripAdvisor Community

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Showing 377: English reviews
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Reviewed 1 week ago via mobile

A bit late review to thank the owner and the whole staff for the most memorable event during our daughter wedding.All the guest are pampered and full attention.beautiful upgrade suite,cake,flowers,dinner..u name it.ibu Wedya.ibu Criss.p Bagoes.Tugu will be,always our favorite place where East meet West in harmony.

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Helpful?
Thank Kartika T
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Mrs. Kartika, Thank you for the review about our hotel. We're pleased that you had a beautiful memories here. We hope that we could have you again here in the future. Our best regards, Hotel Tugu Malang Family

Hanoi, Vietnam
Reviewed 2 weeks ago via mobile

This hotel is lovely and has an interesting collection of art but there are many really nice hotels in the world. What makes Hotel Tugu Malang special, in my opinion, is its outstanding staff. They were extremely helpful and friendly. Special mentions go to John (concierge) and Rashel (waitress at the restaurant), but all the members of the team were...

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Helpful?
Thank bel_alcat
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Blacat, It's a pleasure to have yourr favourable review when stayed in our hotel. We're glad that you had a good memories here. We hope that we could maintain all the goodness here and promise that we could give the better one in the future. Thank you for staying at our hotel, we're looking forward to see you...

Reviewed 3 weeks ago

This was our favourite hotel in Java. Not only are the staff helpful and friendly and the food is wonderful, it is a museum. The 'exhibits' are in every room, including the room we stayed in. The collection is amazing. It was a very special experience. It is in an old Dutch colonial villa which has been built on to...

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Helpful?
Thank Patricia L
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Ms. Patricia L, Our most gratitude to have your kind and comprehensive review about our hotel. It makes us happy that you had a good experience while staying here. Hopefully we could have you here in another time. Our best regards, Hotel Tugu Malang family.

Reviewed 13 March 2017

Loved basically everything about this hotel. The room was luxurious. Bed was big and soft, the bathtub was large enough, the room itself was the right size, and everything on that end was great. Amenities were also wonderful. There was a tasty fruit basket in my room when I arrived, there was a complimentary tea service which was extraordinary, live...

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Helpful?
Thank ZacharyMarret
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Zachary Marret, It's our most gratitude to have your comprehensive review about your stay here. We're glad that you have a good experience when stayed here. Promise, we would maintain our service as well as for the Wi-fi in the future. We hope that we could have you again here next time. Our best regards, Hotel Tugu Malang...

Reviewed 9 March 2017 via mobile

We stayed here for 1 night and had the best experience! The food was delicious, service was impeccable, the room was spacious, clean, beautiful! I had to attend a business dinner and the hotel had kindly assisted me with ironing and pressing my clothes at such short notice and on time. If you are after a 5 star authentic cultural...

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Helpful?
Thank Blaqat
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Blaqat, It's great to have your review about our Hotel. It makes us happy that you had a good experience when stayed in our Hotel for a night. We wish that we could provide our guests the best service as yours. We're looking forward to see you again the next time. Our best regards, Hotel Tugu Malang family.

Malang, Indonesia
Reviewed 23 February 2017

When I arrived here, it felt like through back the time. The lobby feels like dutch with chinese interior in several point. All the employees wearing traditional uniform, looks so elegant, charming, and humble. This hotel build with fussion of Sundanese, Javanese, Chinese, and Dutch. There are several statues, painting, and several old stuffs so it feels like life in...

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Helpful?
Thank evan p
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear evan p, It is our most gratitude to your review on Hotel Tugu Malang especially for the Indonesian Cultural ambience. Not only staying but more - we need to share Indonesian cultural to all of our customers combining with our utmost services. Really hope you could have a chance to visit us again in the near future. Our warmest...

Corpus Christi, Texas
Reviewed 17 February 2017

Wow, what an amazing hotel! Booked the room for two nights based on reviews from Trip Advisor. The stay greatly exceeded expectations. It really is like staying in a museum. The dining was outstanding with over 200 items on the menu. We booked the Romantic Mt. Bromo tour package through the hotel and it was a trip of a lifetime....

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Helpful?
Thank Jack B
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jack B, It's been great to have your review. Our most gratitude... It is nice hearing that you could really enjoy our services. It made us more and more strong in arranging our customers with our utmost services. Hopefully we could prepare the best services as well to all of our guests who will staying with us in the...

Reviewed 12 February 2017

This city-centre hotel is a complete gem. Beautifully designed around 1990 by a wealthy antiques enthusiast, this is a place with very high standards of staff service and enthusiasm. It is a treasure-trove of fascinating period rooms and spaces, crammed with wonderful artefacts of various periods, which the staff are very eager to take you round and explain. The bedrooms...

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Helpful?
Thank Keith S
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Keith S, Our sincerely thanks for your comprehensive review on Hotel Tugu Malang. It is really great hear that you could enjoy the time with us - Hotel Tugu Malang. Your comment could give us spirit in providing all of our customers with fully service while in Hotel Tugu Malang. Once again, we really appreciate for your impression of...

Jakarta
Reviewed 5 February 2017 via mobile

Good and centrally located ,the rooms are big enough and give you a vintage feel. Offer good food and selection of wines. The meeting room gives you a fee of museum. The food is good and have nice spread for breakfast.

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Helpful?
Thank Saurabh S
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Saurabh S, Our heartfelt thanks for your reviews on Hotel Tugu Malang. Our appreciation also for the time with us that you could feel our warmth hospitality. It's great that you could enjoy the time. Really hope you could have another chance to visit us in the near future. Our warmest regards, Hotel Tugu Malang family

Jakarta, Indonesia
Reviewed 30 January 2017

A great hotel to experience Java in its true character and beauty. The hotel is right in the centre of Malang and the staff will do anything to make your stay a great one. Their English is very good, the food is amazing (wide choice available incl traditional Indonesian and western) and the decor of the hotel is stunning, a...

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Helpful?
Thank WillSW6
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear WillSW6, Our most appreciation to have your review on your visiting Hotel Tugu Malang. It is indeed our aim to fulfill satisfaction to all of our guests who are to be Tugu's family. Your comment could makes us more and more eager to build the personal touch within our big family. We are keen to have your next coming...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jl. Tugu no. 3, Malang 65119, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: ₹ 5,635 - ₹ 22,542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Spa Hotel in Malang
#1 Luxury Hotel in Malang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tugu Malang staff and other travellers.
4 questions
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Questions? Get answers from Hotel Tugu Malang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor interior with pool view away from the street noise.”
C5528TLjackb, 17 Feb 2017 | Read review
“Rooms on the second floor away from the street were nice and quiet.”
765jensl, 22 Jan 2017 | Read review
“If you like to sleep with antiquities, you can request the room with traditional bed.”
680denia, 1 Nov 2016 | Read review
“Room 114 was very good.”
  • Room 114
AlanMichaelWard, 24 Oct 2016 | Read review
“Second floor is quieter but there is no lift.”
boosey_10, 26 Aug 2016 | Read review
5 of 5